It support analyst • edmonton ab
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Toronto, ON; Burlington, ON; Calgary, AB; Edmonton, AB; Fredericton, NB; Halifax, NS; Kitchener, ON; Moncton, NB; Ottawa, ON; Regina, SK; Saint John, NB; Saskatoon, SK; St.John's, NL; Vancouver, BC... Show more
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Your Opportunity:
Are you ready to be at the forefront of innovation in Diagnostic Imaging? Health Shared Services is seeking an IT Analyst II to join our Imaging Informatics Team, supporting Medical Imaging across the province. This is your chance to be part of a transformative initiative—the largest change to Enterprise Imaging Alberta has seen in over 15 years.As part of this team, you’ll support critical Medical Imaging applications and systems, including X-rays, Ultrasounds, MRIs, Nuclear Medicine, and CT scans. You’ll play a key role in the Provincial Enterprise Imaging Project, which will revolutionize how over 7,000 users access more than 4 million diagnostic exams annually through a new Picture Archiving Communication System (PACS). This is more than a technical role—it’s an opportunity to make a meaningful impact on healthcare delivery for all Albertans. Whether you come from an IT background or are a Medical Radiologic Technologist, your skills will help shape the future of imaging workflows and patient care. Don’t miss your chance to be part of something big.
Description:
As an IT Analyst II, you will provide technical support related to information technology applications either directly to users of the systems or to service delivery functions. You will ensure reliable operations of information systems, resolve complex technical problems, find solutions to customer needs, and lead projects and program initiatives. You will be responsible for more advanced application, telecom or technology support duties. You will investigate, diagnose, and resolve complex problems that have typically been escalated several levels before assignment to this position, and will translate business requirements into technical requirements for a solution and recommend a potential approach to the vendor. You will analyse the solution provided to ensure that it fits both technical requirements and business needs. You will also spend time on project or initiative leadership and delivery.
Required Qualifications:Completion of bachelor's degree in Computer Science or Information Technology or equivalent.
Additional Required Qualifications:Proven experience translating end-user requirements into workflow-based software implementations. Deep understanding of software technologies and emerging trends. Demonstrated leadership with both technical teams and business stakeholders. Strong self-motivation and ability to work independently. Excellent customer service and relationship-building skills.
Preferred Qualifications:Experience with: DICOM and HL7 messaging standards Imaging application support Diagnostic Imaging clinical environments Radiology workflow Healthcare information systems Connect Care (Epic), specifically Radiant, Cupid, or Lumens modules IntelliSpace Cardiovascular PACS (ISCV)
