It support analyst Jobs in Edmonton, AB

Posting End Date:

October 13, 2026

Employee Type:

Regular-Full time

Union/Non:

This is a non-union position

At Enbridge, we are committed to delivering safe, reliable energy while advancing operational excellence, innovation, and sustainable growth. We are looking for an Advisor IT Application Services to support and enhance our Oracle Fusion Financials application portfolio.

In this role, you will provide functional and technical expertise across key financial processes, working closely with business stakeholders, technology teams, service providers, and vendors. You will help maintain stable and reliable application environments while supporting incident resolution, system enhancements, quarterly Oracle Cloud updates, testing, release readiness, and continuous improvement.

If you thrive in a fast-paced, collaborative environment and enjoy connecting business needs with effective technology solutions, we encourage you to apply today.

What You Will Do:

• Provide functional and operational support for Oracle Fusion Financials in a complex enterprise environment, including General Ledger, Accounts Receivable, Fixed Assets, Cash Management, Project Accounting, Subledger Accounting, and related reporting solutions.
• Partner with business stakeholders, vendors, and service providers to deliver high-quality operational support, projects, enhancements, and system changes.
• Manage operational incidents, service requests, break-fix activities, and problem management processes to support application stability and service reliability.
• Monitor incident and service request queues, coordinate resolution activities, and help ensure issues are addressed in accordance with service-level expectations.
• Analyze business and system requirements and support the design, configuration, testing, and deployment of Oracle Financials solutions and enhancements.
• Collaborate with teams across integrations, security, reporting, infrastructure, and application support to resolve issues and implement sustainable solutions.
• Identify process gaps, operational risks, and opportunities to improve business processes, system functionality, operational efficiency, and user experience.
• Support quarterly Oracle Cloud updates, application patching, release management, and operational readiness activities while minimizing disruption to business operations.
• Coordinate and support System Integration Testing, User Acceptance Testing, and production validation for application changes and enhancements.
• Provide functional and technical assistance to business users, including support for month-end, quarter-end, and year-end financial processing.
• Assess the impacts of business process changes on integrated systems and participate in solution design reviews to ensure alignment with business requirements.
• Maintain system documentation, support procedures, knowledge articles, and process documentation to enable effective operational support and knowledge transfer.

Who You Are:

• University degree in Business, Finance, Accounting, Information Technology, Computer Engineering, or a related field, or an equivalent combination of education and experience.
• 4+ years of experience as an Oracle Financials functional analyst, business systems analyst, or in a similar enterprise application role.
• Experience supporting Oracle Fusion Cloud Financials or Oracle E-Business Suite Financials in a complex enterprise environment.
• Functional knowledge of financial processes and Oracle modules such as General Ledger, Accounts Receivable, Fixed Assets, Cash Management, Project Accounting, and Subledger Accounting.
• Understanding of accounting principles, financial processing, and period-end close activities.
• Experience analyzing business requirements and supporting application configuration, testing, deployment, and production validation.
• Experience working with application maintenance service providers, vendors, and cross-functional technology teams.
• Ability to understand business process flows, system integrations, and how data moves across applications.
• Strong communication and collaboration skills, with experience participating in multidisciplinary meetings, technical reviews, and knowledge-transfer activities.

Working Conditions:

• Typical office environment
• Ability to manage multiple priorities and work effectively within established timelines and strict deadlines.

Salary:

• Ranges from $85,000 – $115,000 CDN for Ontario locations based upon candidate’s experience, skills, and internal equity.
• Applicable compensation policies and guidelines apply to internal candidates.

Benefits:

• A flexible benefits program that allows each employee to select the level of coverage needed for their family in the areas of health, dental, insurance and disability.
• A paid maternity and parental leave benefit that offers up to 20 weeks of paid leave for birth-giving parents and up to 12 weeks for other eligible parents, providing flexibility and support during this important life event.
• Valuable retirement savings plans, including a savings plan with company stock as an investment option.
• Paid time off/vacation/sick, plus paid personal days off (depending on location), and paid holidays.
• An Employee and Family Assistance Program.
• A Wellness Program, which focuses on supporting healthier employees by providing tools, resources, and opportunities to improve physical, mental, social, and financial well-being.
• Enbridge’s FlexWork (hybrid work model) offers eligible employees (Manager and below) the option to work from home on Wednesdays and Fridays, opt for a compressed work week schedule, or have flexible start and end times. Role requirements determine your eligibility for each option.

At Enbridge, we are dedicated to our core value of Inclusion. We are proud to be an Equal Opportunity Employer. We are committed to providing employment opportunities to all qualified individuals, without regard to age, race, color, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, marital status, family status, veteran status, Indigenous status, disability, or any other reason protected by federal, state, or local law. Applicants with disabilities can request accessible formats, communication supports, or other accessibility assistance by contacting .