It support analyst Jobs in Edmonton, AB

At Stantec, we have some of the world’s leading professionals passionate about enabling our business to be its best. Our business teams include finance, procurement, human resources, information technology, marketing, corporate development, HSSE, real estate, legal, and practice services. We bring diverse backgrounds, skills, and expertise and create a caring culture where everyone can thrive. Through teamwork and collaboration, we’re building a stronger, more resilient Stantec every day.

Your Opportunity

Are you someone who loves structure, finds satisfaction in completing checklists, and has a knack for keeping things organized and accurate? As an IT Compliance Analyst, you’ll play a key role in keeping our systems audit-ready by coordinating documentation, managing recurring control tasks, and supporting ISO/IEC 20000 and IT General Controls (ITGC) processes. You’ll work in a well-defined, collaborative environment alongside experienced compliance professionals - gaining hands-on exposure to how enterprise IT compliance works in practice. If you're looking to grow your skills in a role where attention to detail and reliability truly matter, this is a great step toward a future in compliance, audit support, or IT service operations.

Your Key Responsibilities

• Coordinate user access review cycles by managing schedules, sending follow-up reminders, tracking completion, and compiling evidence packages for senior compliance review.

• Collect and organize documentation for recurring control activities — including change management and major incident reconciliations — ensuring completeness and consistency.

• Generate standard system reports (e.g., ConfigSnapshot) using approved templates and set parameters, with no analysis or interpretation required.

• Maintain compliance tracking systems and structured document libraries through consistent file labeling, data entry, and basic quality checks.

• Prepare audit-ready documentation packages by verifying file formats, naming conventions, and completeness ahead of internal or external reviews.

• Update compliance dashboards and activity logs with factual task status, key dates, and reference links.

• Provide administrative support for compliance operations, including scheduling meetings, managing calendar milestones, and distributing procedural communications.

• Conduct quality assurance reviews of documentation for format and completeness before escalating to senior staff.

Your Capabilities and Credentials

Required:

• Strong organizational and coordination skills — comfortable managing checklists, schedules, and multiple administrative workflows.

• High attention to detail — especially when handling files, reviewing records, and logging data accurately.

• Proficiency in Microsoft Excel and SharePoint — confident navigating folders, inputting data, and using basic templates.

• Clear and professional communication — able to follow up with stakeholders and provide precise status updates.

• Ability to follow structured procedures with minimal supervision — comfortable working within set guidelines.

• Awareness of confidentiality and data handling best practices.

Preferred:

• Familiarity with ITGCs (e.g., access, change, backups) and/or IT service management standards like ISO/IEC 20000 or ITIL.

• Previous experience supporting compliance or audit-driven environments (e.g., SOX, ISO audits).

• ITIL certification.

Education and Experience

Post-secondary education in business, administration, IT, or a related field is preferred.

1–2 years’ experience in roles involving administrative coordination, document management, or compliance support in structured or regulated settings.

Typical office environment working with computers and remaining sedentary for long periods of time.

Pay Transparency: In compliance with pay transparency laws, pay ranges are provided for positions in locations where required. Please note, the final agreed upon compensation is based on individual education, qualifications, experience, and work location. At Stantec certain roles are bonus eligible. Actual compensation for part-time roles will be pro-rated based on the agreed number of working hours per week.

Benefits Summary: Regular full-time and part-time employees (working at least 20 hours per week) will have access to health, dental, and vision plans, a wellness program, health care spending account, wellness spending account, group registered retirement savings plan, employee stock purchase program, group tax-free savings account, life and accidental death & dismemberment (AD&D) insurance, short-term/long-term disability plans, emergency travel benefits, tuition reimbursement, professional membership fee coverage, and paid time off.

Temporary/casual employees will have access to group registered retirement savings plan, employee stock purchase program, and group tax-free savings account.

The benefits information listed above may not apply to union positions because benefits for such positions are governed by applicable collective bargaining agreements.

Primary Location: Canada | AB | Edmonton
Organization: 1374 IT Services-CA Corporate-Edmonton AB
Employee Status: Regular
Business Justification: New Position
Travel: No
Schedule: Full time
Job Posting: 05/02/2026 09:02:39
Req ID: 1004118