information technology (IT) support technician

PHtD Immigration Services Inc
St. Albert, AB, CA
$28,85 an hour
Permanent
Full-time
  • Education : College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year
  • Experience : 1 to less than 7 months

Tasks

  • Give access to computer networks
  • Respond to users experiencing difficulties with computer
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Participate in the redesign of applications and other software
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
  • Perform Web-server backup and recovery operations
  • Provide customer service
  • Manage incidents

Personal suitability

  • Accurate
  • Initiative
  • Organized
  • Time management
  • Work Term : Permanent
  • Work Language : English
  • Hours : 40 hours per week
  • 30+ days ago
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