- Education : College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year
- Experience : 1 to less than 7 months
Tasks
- Give access to computer networks
- Respond to users experiencing difficulties with computer
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Perform Web-server backup and recovery operations
- Provide customer service
- Manage incidents
Personal suitability
- Accurate
- Initiative
- Organized
- Time management
- Work Term : Permanent
- Work Language : English
- Hours : 40 hours per week
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