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Edmonton, AB, CA
Permanent
systems technical support analyst
systems technical support analyst
Durabuilt Windows & Doors
Edmonton, AB, CA
29 days ago
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Salary
CA$60,000.00 yearly
Job type
Full-time
Permanent
Job description
Education : College / CEGEP
Experience : 2 years to less than 3 years
Tasks
Respond to users experiencing difficulties with computer
Consult user guides, technical manuals and other documents to research and implement solutions
Provide advice and training to users in response to identified difficulties
Collect, organize and maintain a problems and solutions log for use by other technical support analysts
Participate in the redesign of applications and other software
Provide business systems, network and Internet support to users in response to identified difficulties
Troubleshoot and resolve technical problems
Work conditions and physical capabilities
Repetitive tasks
Attention to detail
Sitting
Health benefits
Health care plan
Financial benefits
Commission
Night shift premium
Other benefits
Other benefits
Work Term : Permanent
Work Language : English
Hours : 40 hours per week