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systems technical support analyst

systems technical support analyst

Durabuilt Windows & DoorsEdmonton, AB, CA
29 days ago
Salary
CA$60,000.00 yearly
Job type
  • Full-time
  • Permanent
Job description
  • Education : College / CEGEP
  • Experience : 2 years to less than 3 years
  • Tasks

    • Respond to users experiencing difficulties with computer
    • Consult user guides, technical manuals and other documents to research and implement solutions
    • Provide advice and training to users in response to identified difficulties
    • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
    • Participate in the redesign of applications and other software
    • Provide business systems, network and Internet support to users in response to identified difficulties
    • Troubleshoot and resolve technical problems
    • Work conditions and physical capabilities

    • Repetitive tasks
    • Attention to detail
    • Sitting
    • Health benefits

    • Health care plan
    • Financial benefits

    • Commission
    • Night shift premium
    • Other benefits

    • Other benefits
    • Work Term : Permanent
    • Work Language : English
    • Hours : 40 hours per week