- Education : College / CEGEP
- Experience : 1 year to less than 2 years
Tasks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Work Term : Permanent
- Work Language : English
- Hours : 37.5 hours per week
software technical support analyst
Collect, organize and maintain a problems and solutions log for use by other technical support analysts. Supervise other technical support workers in this group. Consult user guides, technical manuals and other documents to research and implement solutions. Participate in the redesign of application...
systems technical support analyst
Collect, organize and maintain a problems and solutions log for use by other technical support analysts. Consult user guides, technical manuals and other documents to research and implement solutions. Participate in the redesign of applications and other software. Provide business systems, network a...
Intermediate Operational Technology (OT) Analyst to provide operational support for engineering and real-time mining applications, and underlying technical infrastructure.
Provide expert second-level technical support to local mines, acting as a pivotal figure in the OT system support hierarchy, and liaise with vendor support teams for complex issue resolution. Intermediate Operational Technology (OT) Analyst to provide operational support for engineering and real-tim...
systems technical support analyst
Collect, organize and maintain a problems and solutions log for use by other technical support analysts. Supervise other technical support workers in this group. Consult user guides, technical manuals and other documents to research and implement solutions. Participate in the redesign of application...
systems technical support analyst
Collect, organize and maintain a problems and solutions log for use by other technical support analysts. Supervise other technical support workers in this group. Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software. ...
DevOps Technical Support Analyst & Product Trainer NOC: 2282 | Macropus Global Ltd.
We have an immediate need/opening of an expert in DevOps Technical Support Analyst for a full time in. Expertise in trouble shooting the problems generated while building, deploying and in production support. Experience in supporting 24x7 production computing environments. Experience providing on-ca...
Intermediate to Senior Agile Business Analysts and Project Managers (5+years) to support various software developement projects and product teams in the mining industry. (Saskatoon Local)
Intermediate to Senior Agile Business Analysts and Project Managers (5+years) to support various software developement projects and product teams in the mining industry. Business Analyst and/or Project Manager. Experience supporting various concurrent. ...
Technical Support Analyst
We are looking to hire Technical Support Analysts, with exceptional problem solving and communication skills (both verbal and written). This individual is responsible for providing technical application support to our customers via telephone, email and screen share sessions. Tier 2 technical support...
Snr PeopleSoft Systems Analyst to provide functional and technical expertise in the system’s configuration, upgrades, and support.
Snr Peoplesoft Systems Analyst to provide functional and technical expertise in the system’s configuration, upgrades, and support. ...
technical support analyst - systems
Collect, organize and maintain a problems and solutions log for use by other technical support analysts. Supervise other technical support workers in this group. Provide business systems, network and Internet support to users in response to identified difficulties. Set up equipment for employee use,...