- Education :
- Expérience :
Education
College / CEGEP
Tasks
- Respond to users experiencing difficulties with computer
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Supervise other technical support workers in this group
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
Work conditions and physical capabilities
- Work under pressure
- Tight deadlines
Personal suitability
- Client focus
- Organized
- Team player
Experience
- 2 years to less than 3 years
- Durée de l'emploi : Permanent
- Langue de travail : Anglais
- Heures de travail : 30 to 40 hours per week
technical support analyst - systems
Collect, organize and maintain a problems and solutions log for use by other technical support analysts. Supervise other technical support workers in this group. Provide business systems, network and Internet support to users in response to identified difficulties. Set up equipment for employee use,...
systems technical support analyst
Collect, organize and maintain a problems and solutions log for use by other technical support analysts. Supervise other technical support workers in this group. Provide business systems, network and Internet support to users in response to identified difficulties. Consult user guides, technical man...
systems technical support analyst
Collect, organize and maintain a problems and solutions log for use by other technical support analysts. Supervise other technical support workers in this group. Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software. ...
SR Business Analyst with Project Management experience to support multiple security enhancements for a not for profit client.
SR Business Analyst with Project Management experience to support multiple security enhancements for a not for profit client. We are seeking a Senior Business Analyst (BA) with project management experience. Provide guidance and support to a junior PM who has reached their capacity. ...
Systems Analyst 4-Support
This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. The candidate is expected to provide assistance with both Technical Support issues and pro...
Int. Business Analyst to support the Process Adoption and all projects prioritized within the Digital Transformation for our large Telco client - 18986
Business Analyst to support the Process Adoption and all projects prioritized within the Digital Transformation for our large Telco client -. Interface between business and technical teams and translate technical and business requirements. Responsible for the Process Adoption and Support for project...
software technical support analyst
Collect, organize and maintain a problems and solutions log for use by other technical support analysts. Supervise other technical support workers in this group. Provide business systems, network and Internet support to users in response to identified difficulties. Consult user guides, technical man...
Intermediate Systems Analyst to provide application support and maintenance for commodity management processes.
Experience with the support and maintenance of pricing repository systems like ZE/ZEMA. Provide application support and maintenance for ETRM systems. Degree or diploma in Computing Science, Computer Engineering, or Management Information Systems. Experience gathering business requirements and analyz...
Oracle SaaS Technical Support Analyst
Position is for a Support Analyst with a background in Oracle SAAS Suite of products. Has real-time hands-on functional/product and/or technical experience; and/or worked with L1/L2/L3 level support; and/or having equivalent knowledge. Oracle Customer Success Services provides unmatched, tailored su...
Senior Business Analyst to support the delivery of IT solutions for Health and Safety business functions in a manufacturing environment - 100% remote
Communicate complex technical concepts to both technical and non-technical audiences. Senior Business Analyst to support the d. IT solutions from vendor selection through to implementation and support. ...