systems technical support analyst

EliteGlobal Group Ltd
Edmonton, AB, CA
$28,85 an hour
Permanent
Full-time
  • Education : College / CEGEP
  • Experience : 2 years to less than 3 years

Tasks

  • Respond to users experiencing difficulties with computer
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Supervise other technical support workers in this group
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software

Work conditions and physical capabilities

  • Work under pressure
  • Tight deadlines

Personal suitability

  • Client focus
  • Organized
  • Team player
  • Work Term : Permanent
  • Work Language : English
  • Hours : 30 to 40 hours per week
  • 30+ days ago
Related jobs
EliteGlobal Group Ltd
Edmonton, Alberta

Collect, organize and maintain a problems and solutions log for use by other technical support analysts. Supervise other technical support workers in this group. Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software. ...

Deva Applications Ltd.
Edmonton, Alberta

Collect, organize and maintain a problems and solutions log for use by other technical support analysts. Provide business systems, network and Internet support to users in response to identified difficulties. Consult user guides, technical manuals and other documents to research and implement soluti...

S.i. Systems
Edmonton, Alberta

Senior Quality Assurance Automation Analyst to support a data integration project within an Enterprise Data Warehouse. The role will ensure the architecture supports Justice data analytics and reporting needs and may support the application of Data Fabric architecture, data quality, data standards, ...

Charter
Anywhere - Canada

Cloud & Data Center Systems Support Analyst (Intermediate). Cloud & Data Center Systems Support Analyst. The Cloud & Data Center Systems Support Analyst is responsible for daily operations, proactive management, technology recommendations, implementing best practices and managing incidents/requests ...

Dynamic Manufacturing Solutions
Edmonton, Alberta

Collect, organize and maintain a problems and solutions log for use by other technical support analysts. Supervise other technical support workers in this group. Provide business systems, network and Internet support to users in response to identified difficulties. Consult user guides, technical man...

S.i. Systems
Edmonton, Alberta

Senior Technical Support Specialist to operate as the primary client facing representative to assist in analyze and resolving issues related to networks, workstations, operating systems in a Microsoft environment from the perspective of a MSP. The Technical Specialist will play a critical role in wo...

Oracle
Canada

Position is for a Support Analyst with a background in Oracle SAAS Suite of products. Has real-time hands-on functional/product and/or technical experience; and/or worked with L1/L2/L3 level support; and/or having equivalent knowledge. Oracle Customer Success Services provides unmatched, tailored su...

S.i. Systems
Edmonton, Alberta

Business Analyst to support the Process Adoption and all projects prioritized within the Digital Transformation for our large Telco client -. Interface between business and technical teams and translate technical and business requirements. Responsible for the Process Adoption and Support for project...

S.i. Systems
Edmonton, Alberta

SR Functional and Technical Resource with Eagle Pace System experience to support the data hub for our investment management client. The Eagle PACE system, integrated with several other systems and data marts, handles large volumes of investment data, including positions, transactions, SMF, and Refe...

S.i. Systems
Edmonton, Alberta

Bilingual and Secret Cleared Senior Business Analyst to support the modernization of current legacy systems and strengthen digital capacity. Current legacy systems used to manage business and documents are antiquated and cannot support the functionality the stakeholders require to work and interact ...