It support analyst Jobs in Regina, SK

PLATO is Canada's only Indigenous-led, Indigenous staffed software testing services firm. We insist on working with quality people who share our passion for quality testing and have built a team of people who also believe quality is the most important deliverable. Our team of software testing specialists believes that better software leads to a better world.We are committed to building strong communities - PLATO trains and employs members of First Nations, Metis, and Inuit communities across the country and strives to build a network of 1000 Indigenous software testers across Canada. PLATO has offices on or near Indigenous communities across Canada, in Fredericton, Sault Ste Marie, Ottawa/Gatineau, Regina, Prince Albert, Calgary, and Vancouver.We are seeking a skilled Project Manager to join our dynamic professional services team. The Project Manager will be responsible for overseeing the planning, implementation, and tracking of IT projects from initiation to closure. The ideal candidate will have a strong technical background, excellent organizational and leadership skills, and a proven track record of delivering complex IT projects on time and within budget. This role requires an individual who can work on-site or hybrid, depending on project requirements, with our clients in Regina or Winnipeg. While the frequency may vary (e.g., 1-2 days per week or fulltime onsite), candidates must be within a commutable distance to these cities. Responsibilities Lead and manage IT projects through the entire project lifecycle, ensuring adherence to scope, schedule, and budget.Define project scope, goals, and deliverables in collaboration with stakeholders.Develop detailed project plans, schedules, and budgets to track progress and report on project status.Coordinate resources, including team members, vendors, and consultants, to ensure timely completion of projects.Manage project risks and issues and implement mitigation strategies as needed.Monitor and report on project progress to stakeholders, including regular updates and formal presentations.Facilitate project meetings and scrum ceremonies as needed to keep project team on trackConduct root cause analysis, make recommendations for continuous improvement and steer project towards success.Foster a collaborative and positive team environmentEnsure compliance with company policies, procedures, and quality standards throughout the project lifecycle.Work with the team to develop and deliver status reports, proposals, requirements documentation, and presentations.Develop best practices for project management and share with the PMO TeamMentor, motivate and supervise project team members Qualifications Bachelor's degree in Information Technology, Computer Science, Project Management, or related field.Proven experience (7yr+) as a Project Manager or similar role managing complex ERP implementationsStrong understanding of project management methodologies (e.g. Agile, Waterfall, Hybrid).Experience working on Project Management tools (e.g. MS Project, Jira, Trello, Asana, Monday, Basecamp, Smartsheet etc.)Excellent leadership, communication, and stakeholder management skills.Ability to effectively prioritize and execute tasks in a high-pressure environment.Experience managing budgets, resources, and project timelines.Relevant certifications like PMP, CSM etc. is required.Strong interpersonal skills including the ability to develop and maintain positive working relationships with internal and external stakeholders.Excellent client facing communication skills both verbal and written.Understanding of different leadership styles to lead teams and guide stakeholders.Emotional Intelligence to deal with conflicts.Highly organized, adaptive to change, strong inclination to continuous learning.Candidate must be local to Regina or Winnipeg, with flexibility to travel to client sites as needed About PLATO Who We ArePLATO is a software testing and technology services company trusted by clients around the world.In addition to providing our clients the highest quality software testing services, PLATO is creating careers in technology for First Nations, Inuit, and Métis people from coast to coast to coast through our innovative train-and-employ model. Since 1997, we have been helping organizations all over the world reach their quality objectives by delivering scalable, proven, quality-centric managed services. Companies such as Apple, Suncor, TD Bank, Medavie, BCLC, LinkedIn, Boeing, and many others have gained considerable advantage from our Quality Assurance (QA), Testing, and eLearning expertise and experience.We deliver specialized QA services to our clients with the goal of helping them increase profitability, boost customer satisfaction, manage development cycles and implement quality-centric solutions. We develop innovative approaches and solutions, designed to generate increased efficiencies, competitive advantage, and market share for our clients. Other Information At PLATO, we encourage our employees' personal career growth. We have plans in place to make sure that each employee is connected with a people manager to help guide them through their professional development, offer e-learning classes, and give our employees the opportunity to pursue software certifications for cutting-edge technologies.PLATO respectfully acknowledges that our offices are located on treaty territories, unceded First Nations and Inuit territories, and part of Métis homelands. We honour their long history of welcoming many Nations to the beautiful Turtle Island and we actively work towards reconciliation between Métis, Inuit, and First Nation peoples and non-Indigenous people on this Land.We contribute to proactive employment practices to promote inclusivity and diversity to those especially marginalized populations such as women, persons with disabilities, members of visible minorities, First Nations, Métis, and Inuit peoples, and all other groups protected under the Human Rights Code.We are committed to providing accommodations for people with disabilities in accordance with provincial legislation. Please let us know if you require accommodation during any aspect of the recruitment process and we will work with you to address your needs.