Dispatch manager Jobs in Etobicoke, ON

Company Description

NielsenIQ measures the consumer path to purchase – from online shopping to in-store trips – turning trillions of data points into actionable insights for Retail and Manufacturing clients worldwide. Our Product Leadership team drives market measurement innovation, using data-driven PDLC processes to define product strategy across Panel, Retail Measurement, and the Discover platform.

Job Description

As a Product Manager on the Canadian team, you will own the development and enhancement of NielsenIQ's syndicated measurement products, including expanded coverage solutions. You'll work at the intersection of product strategy, Data Science, Operations, and Commercial teams to design, build, and launch products that bring NielsenIQ's data to the center of the decisions our clients make every day.

This role is end-to-end: from ideation and strategic roadmap ownership through to launch, commercialization, and post-launch performance tracking. You'll engage directly with clients to understand their business needs and translate those into product requirements that meet evolving market demands. Your work will impact Retailers and Manufacturers, from the largest companies in the world to smaller local players.

Your Responsibilities

• Own the product roadmap, strategy, and long-term vision, using the voice of the client and data-driven insights to guide decisions. Iterate and adjust based on new information and stakeholder feedback.

• Lead end-to-end product development from ideation to launch, including methodological design, reporting granularity, measurement quality, and integration with existing products and services.

• Collaborate across Product, Data Science, Operations, Technology, Communications, Product Marketing, Customer Success, and Commercial teams to plan, build, and deploy product enhancements.

• Define product requirements and success criteria, bringing structure and clarity to ambiguous problems by identifying client needs and working backwards to create direction and milestones.

• Partner with Program/Project Management teams to manage enhancement backlogs, prioritization, value vs. complexity trade-offs, cross-functional dependencies, and new product rollouts, from design and build through validation, beta, and full commercialization.

• Develop and refine Go-To-Market materials in collaboration with Commercial, Product Marketing, MarCom and Training team, including pitch decks, objection handling guides, training materials, and usage guidelines.

• Engage with Legal and Privacy teams as required to navigate compliance requirements and data usage rights.

• Serve as a trusted advisor and subject matter expert, articulating product strategy to internal stakeholders and clients through regular updates and executive briefings.

• Define and track KPIs to measure product performance post-launch, incorporating client feedback loops to inform future enhancements.

• Perform industry research and competitive analysis, considering the overall NielsenIQ strategy when making product decisions and recommendations.

Qualifications

• Bachelor's degree, or relevant work experience

• 2-4 years of relevant experience in a data intensive environment

• In-depth knowledge of Omnisales (RMS) and comprehensive knowledge of NielsenIQ's products, including Discover and Omnishopper

• Understanding of the Canadian marketplace and the FMCG/Retail industry

• Strong analytical aptitude with a demonstrated history of using data and insights to guide decisions

• Good understanding of NielsenIQ's end-to-end processes, OGRDS, and Data Science

• Excellent presentation, writing, and facilitation skills in Business English

• Strong communication and negotiation skills, with the ability to tailor messaging to any stakeholder group, from technical teams to executive leadership

• Demonstrated ability to design, build, deploy, and maintain products in a large corporate environment

• Ability to synthesize and communicate complex information simply between business/client-facing teams and technical teams

• Strong interpersonal skills with the ability to influence and lead across cross-functional teams in a matrixed environment without formal authority

• Ability to clearly capture business requirements and specifications in a manner interpretable by technical teams

• Experience collaborating with Operations, Data Science, Technology, and Commercial teams to solve ambiguous business problems

• Strong problem-solving skills and client-centric thinking

• Ability to manage multiple priorities and make decisions quickly in a fast-paced, collaborative environment

• Familiarity with financial planning and budgeting concepts

• Passion for emerging technologies is a plus

Additional Information

Pay Range - $94,500 - 105,390 CAD - This posting is for a current vacancy

Our Benefits

• Flexible working environment

• Volunteer time off

• LinkedIn Learning

• Employee-Assistance-Program (EAP)

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles:

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

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Our commitment to Diversity, Equity, and Inclusion

At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the