About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Join the award-winning team at Four Seasons Resort and Residences Whistler, honored as the #1 Resort in Canada by Condé Nast Traveler and recipient of Two MICHELIN Keys – a prestigious recognition of exceptional hospitality. We are also proud to be home to Canada’s Best Resort Spa 2024 (World Spa Awards), a reflection of our dedication to thoughtful, elevated guest experiences. At Four Seasons Whistler, we turn moments into memories – not only for our guests, but for our employees too. Grounded in our core values of teamwork, service excellence, and integrity, we foster a culture where thoughtful service and genuine connection create unforgettable experiences every day. Nestled at the base of Blackcomb mountain and steps away from the Upper Village, our alpine retreat has just unveiled a new chapter of modern mountain luxury following recent renovations. Each of our spacious rooms and suites features a cozy fireplace, and nearly all include private balconies with breathtaking views – blending refined comfort with the natural beauty of British Columbia. Our culinary destinations offer equally distinctive experiences. Braidwood Tavern captures the spirit of après with playful craft cocktails and intimate seafood-inspired dinners in a warm, welcoming setting. SIDECUT Steakhouse, Whistler's most premium dining destination, is celebrated for its rare cuts like olive-fed wagyu, decadent seafood towers, and elevated tasting experiences that showcase the best of land and sea. Whether you’re delivering heartfelt service or curating unforgettable stays, you’ll be part of a passionate team at a property that continues to set the standard in luxury mountain hospitality.
The Four Seasons Resort and Residences Whistlerislooking for aSidecutRestaurantSupervisorwho shares a passion for excellence and who infuses enthusiasm into everything they do.
TheSidecutRestaurantSupervisorreports to theRestaurant.We are looking for an energetic,hospitality professional with excellent interpersonal skills, ability to multitask, and havea passion for service and people. Applicants will be a willing team player, comfortable with computer systems including MICROS, OpenTable, and Golden and will be willing to accept assignments on an as-needed basis to promote teamwork. Flexibility to work evenings,weekendsand holidays.
The hourly rate range for this role is $24.65 - $26.65
What You Will Do
• Oversee daily frontofhouse operations for all meal periods, ensuring seamless service flow.
• Supporttherestaurant leader with daily operations, reporting, inventory control, and quality assurance.
•Monitorfood and beverage quality, accuracy, timing, and presentation.
• Manage reservations,assistwithPDRand group bookingstooptimizeguest experience and operational flow.
• Actively participate in service, leading from the floor with presence and visibility.
• Monitor guest feedback and take action to enhance service delivery.
• Engage with guests,anticipateneeds, and resolve concerns professionally.
• Supervise, motivate, and coach team members to deliver warm, attentive, and genuine service.
• Train new employees and support ongoing development of the existing team.
•Assistwith delegation of tasks, and daily lineup communication.
• Foster a supportive, collaborative, and positive team environment.
• Leadpre-shiftbriefings, ensuring menu knowledge, safety updates, and service expectations are clear.
What You Bring
• Previous1-2 years ofsupervisory experience in a luxury hotel, premium restaurant, orhigh-volumehospitality environmentis preferred.
• Strong food, wine, and beverage knowledge.
• Strong leadership abilities with ahandson, supportive approach.
•Excellent communication skills and confidence working in afast-pacedsetting.
• Aguestfocusedmindset with a passion for hospitality and service excellence.
• Strong organizational skills, attention to detail, and the ability to multitask under pressure.
• A collaborative spirit with the ability to inspire and develop others.
Schedule & Hours
As our hotel is open 24/7,365 daysa year, we expect our service staff to be flexible in working mornings, evenings, weekends,overnightsand holidays.
•Approximate work hours per week will vary based on operational needs.
• The outletoperatesfordinnerseven days a week.
What’sin it for you:
Extended Health Coverage (dental, vision, life insurance, RMT, prescription drugs,etc) after probationary period.
Access to affordable shared staff accommodation.
Employee theme recognition days and events- Employee of the month, Years of service celebrations, birthday events, etc.
Complimentary meal per shift in our employee dining room.
Retirement plan with employer contribution.
Paid time off; vacation days andadditionalfloating holidays per year.
Excellent training and development program.
Discovery Nights at Four Seasons worldwide.
Please note that due to thelarge numberof responses we receive, only candidates being considered for the above position will be contacted for an interview.
Learn more about what it’s like to work for Four Seasons:
Learn more about Four Seasons Whistler on Social Media:
Instagram: @FSWhistler
Twitter: @FSWhistler
Facebook:
We look forward to receiving your application!
*Our organization is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. We do not discriminateon the basis ofgender, ethnicity, religion, sexual orientation, age,disabilityor any other basis protected under provincial or federal laws.