Customer engineer Jobs in Calgary, AB

WHAT YOU’LL DO:

As a Quality Engineer, you'll be a key part of our Quality team, using your advanced problem-solving abilities and attention to detail to maintain highest product quality and customer satisfaction. Your work will directly support our continuous innovation and growth efforts.

Responsibilities

• .Troubleshoot Product Failures
• Write and execute test plans to find the root cause of failures
• Work with internal and external stakeholders on corrective and preventative actions
• Provide NCR and 8D documentation for the failure analysis
• Provide customers with technical updates on the failure analysis
• Design test fixtures and software solutions to expedite execution of testing

WHO YOU ARE:

Basic Qualifications:

• BS or MS in Mechatronics, Electronics Engineering Technology, Mechanical, or Electrical Engineering
• A minimum of 3-5 years of quality-related work experience
• Legally authorized to work in Canada without company sponsorship.

Preferred Qualifications:

• Solid experience in setting up and using DAQ’s, sensors and actuators
• Hands-on experience with mechanical assembly and disassembly and competent with hand tools (screwdrivers, wrenches, hand drill etc.)
• Ability to read and interpret technical drawings, quality control / inspection plans, and product specifications
• Knowledge of various manufacturing processes including CNC machining, injection molding, extruding, welding, additive manufacturing, surface treatment, etc.
• Working knowledge of 3D modeling and design software such as Solidworks
• Experience in using bench tools (oscilloscope, power analyzer, logic analyzer, multimer, etc.
• Demonstrated experience in testing and qualifying electro-mechanical parts and systems
• Experience in root-causing product failures, 8D reporting, as well as developing corrective, and preventative actions recommendations

Skills:

• Excellent English skills for internal/external communication and technical writing
• Willingness to travel up 10% of the time

WHY COOLIT, AN ECOLAB COMPANY?

We strive to be an employer of choice and as such we believe in rewarding our employees with career and development opportunities that will maintain and strengthen our culture while aligning to our vision and values.

We are a company that is full of vibrant, innovative people who love what we do. Our comprehensive benefits package includes:

• Vacation and flex days, and paid company-wide shutdown during the holiday season.
• Comprehensive benefits including Dental, Drugs, Optical, Paramedical and Health Spending. These costs are covered by CoolIT and are enacted from your first day.
• Dress for your day – in a casual yet professional environment.
• Retention rewards like “The Big Coffee Break” that reward tenure with additional vacation time and a monetary bonus.
• Company-funded RRSP contributions to support your long-term financial goals.

We thank every candidate in advance, however, only those selected for an interview will be contacted.

Successful candidates for this position will be required to undergo background checks including criminal records check and education.

About CoolIT Systems Inc.

Founded in Calgary, Alberta in 2001, CoolIT Systems is the leading Direct Liquid Cooling technology provider for data centers, supercomputers, and desktop computers. We design and manufacture solutions used by the largest tech companies globally.

Recognized as one of “The Americas’ Fastest Growing Companies 2023” by Financial Times and honored with the Deloitte Fast 50 Clean Technology award in 2022, as well as the Deloitte Fast 500 distinction in both 2021 and 2022, CoolIT's rapid growth is capturing global attention.

As demand for generative AI, high performance computing and cloud solutions rapidly expands, there has never been a more exciting time to join our team.

Our Commitment to a Culture of Inclusion & Belonging
Ecolab is committed to fair and equal treatment of associates and applicants and furthering the principles of Equal Opportunity to Employment. We will recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance in all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement. Ecolab will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin,citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, or disability.