Talent.com

Customer engineer Jobs in Vancouver, BC

Create a job alert for this search

Customer engineer • vancouver bc

Last updated: 10 hours ago

Customer Care Specialist

SGSBurnaby, British Columbia, Canada
CA$24.00–CA$27.00 hourly
Full-time

We are seeking a dedicated Customer Care Specialist to join our team in Burnaby, Canada.As a Customer Care Specialist, you will be the primary point of contact for our valued customers, providing e... Show more

Remote Customer Service Sales

HMG CareersRichmond, British Columbia
CA$69,000.00 yearly
Remote
Full-time
Quick Apply

This full-time position offers flexible work hours and ample opportunities for advancement into management roles.You will work remotely to serve clients and offer valuable advice and protection to ... Show more

Customer Service Representative

The Artona GroupVancouver, British Columbia, Canada
CA$19.50 hourly
Full-time +2
Quick Apply

Family-run, tech-driven, heart-centred.As Western Canada’s premiere school photography company, we’re all about providing a premium experience and beautiful photographs to students of all ages.We’r... Show more

Finance Manager, Canada Customer Fulfillment, North American Customer Fulfillment

Amazon Canada Fulfillment Services, ULCVancouver, British Columbia, CAN
Full-time

North America Customer Fulfillment is seeking an experienced Finance Manager to be the trusted finance partner.Experience with this team opens up several career opportunities across Amazon, e.This ... Show more

Machine Learning Engineer, Amazon Customer Service

Amazon Development Centre Canada ULCVancouver, British Columbia, CAN
Full-time

We are looking for a Machine Learning Engineer on the Data Intelligence team which is part of Amazon Customer Service (CS) team, you will design and build robust, scalable AI/ML systems and infrast... Show more

Customer Success Manager

OptixVancouver, British Columbia, CA
CA$70,000.00–CA$90,000.00 yearly
Full-time
Quick Apply

Our platform powers the digital backbone of coworking and flex spaces around the world, uniting automation, CRM, and community engagement tools into one seamless experience.We help our customers cr... Show more

Customer Success Manager

IntiveoVancouver, British Columbia, Canada
Full-time

Manager of Customer Experience.Intiveo is growing and we're looking for a Customer Success Manager to own and scale our retention and expansion program.We have a strong foundation: an establis... Show more

Remote - Customer Service Agent

American Income Life Insurance CompanyVancouver, BC, CA
Remote
Full-time
Quick Apply

Position Overview We are looking for a motivated, people-focused individual with strong customer service and communication skills to join a leading supplemental benefits organization that has proud... Show more

Customer Education Manager

Event TempleVancouver, BC, CA
CA$80,000.00–CA$100,000.00 yearly
Full-time
Quick Apply

About Event Temple Event Temple is a high-growth technology company based in Vancouver, BC.We are the world’s leading Hotel Sales and Catering software, we’ve been voted #1 in the Hotel... Show more

 • New!

Customer Success Manager

Traction CompleteVancouver, BC, CA
CA$80,000.00–CA$90,000.00 yearly
Full-time
Quick Apply

As a Customer Success Manager your top priority is to communicate and solve our client’s technical problems.This communication can be through email, help desk tickets, phone, social media, forums a... Show more

Remote Customer Service Specialist

ForgeFitVancouver, BC, CA
Remote
Full-time
Quick Apply

Job Title : Remote Customer Service Specialist  Company: ForgeFit  Location: Remote   Employment Type: Full-Time  About ForgeFit  At ForgeFit, we supply premium fitnes... Show more

Customer Acquisition Specialist - TELUS

The Acquisition GroupBurnaby, BC, CA
CA$600.00 weekly
Full-time
Quick Apply

TELUS Communications | Partnered with The Acquisition Group The Acquisition Group is expanding its Burnaby team, and we're looking for driven, people-first  Sales Representatives  to join... Show more

Director, Customer Success

veritreeVancouver, BC, CA
CA$150,000.00–CA$200,000.00 yearly
Temporary
Quick Apply

Launched in 2021, our technology measures and verifies the impact of restoration projects from the ground up — elevating the credibility of global restoration projects and unlocking investment in n... Show more

Customer Service Representative

Handyman Connection of Metro Vancouver, BCBurnaby, BC, CA
CA$16.00 hourly
Full-time +1

Handyman Connection of is locally owned and operated.We are a well-established home improvement company dedicated to excellent customer service and quality workmanship.We are a fast paced local of... Show more

Customer Lifecycle Manager

AlgaeCalVancouver, BC, CA
CA$120,000.00 yearly
Remote
Full-time
Quick Apply

This is not just an email role.It’s a customer loyalty and retention role, with ownership across email, SMS, push notifications, segmentation, automated journeys, loyalty communications, and custom... Show more

Customer Service Representative - Remote

Tim's FinancialVancouver, British Columbia
Remote
Full-time

Our Customer Experience team is a group of top performers who work in a highly collaborative setting to ensure advancement of our systems and delivery of the highest quality experience.Think of it ... Show more

Senior Customer Success Manager

AlloyVancouver, BC
Full-time

We’re tackling a real and complex problem for them—managing supply and demand in the face of constantly changing customer behavior, highly complex supply chain networks, 40-year-old data standards ... Show more

Head of Customer Experience

ConfidentialVancouver, British Columbia, CA
Full-time

Head of Customer Experience About the Company Popular trade sales platform Industry Computer Software Type Privately Held, VC-backed Founded 2015 Employees 201-500 Funding $6-$10 million Ca... Show more

 • Promoted
People also ask
The cities near Vancouver, BC that boast the highest number of customer engineer jobs are:
Customer Care Specialist

Customer Care Specialist

SGSBurnaby, British Columbia, Canada
1 day ago
Salary
CA$24.00–CA$27.00 hourly
Job type
  • Full-time
Job description

Job Description

We are seeking a dedicated Customer Care Specialist to join our team in Burnaby, Canada. As a Customer Care Specialist, you will be the primary point of contact for our valued customers, providing exceptional support and ensuring their needs are met with the highest level of professionalism and efficiency.

  • Respond promptly and effectively to customer inquiries via phone, email, and chat
  • Analyze and process customer claims, ensuring accuracy and adherence to company policies
  • Navigate customers through our online portal, assisting with data submission and troubleshooting
  • Manage and organize customer documents and information with meticulous attention to detail
  • Coordinate with various internal departments to resolve complex customer issues
  • Monitor and meet service level agreements (SLAs) and key performance indicators (KPIs)
  • Identify opportunities for process improvements to enhance customer satisfaction
  • Maintain up-to-date knowledge of company products, services, and policies
  • Participate in team meetings and training sessions to stay current on best practices in customer care


Qualifications

  • Proven experience in customer service or a related field
  • Excellent communication skills, both written and verbal, with proficiency in English
  • Strong problem-solving abilities and analytical skills
  • Proficiency in using Microsoft 365 and comfort with technology tools
  • Demonstrated ability to multitask and maintain a high level of work organization
  • Customer-oriented attitude with developed interpersonal skills
  • Patience and ability to handle challenging situations with empathy and professionalism
  • Detail-oriented approach with a commitment to accuracy
  • Fast learner with the ability to adapt to changing priorities
  • Bachelor's degree in Business, Communications, or related field preferred (not required)
  • Bilingual skills in additional languages are a plus



Additional Information

Salary: $24.00 – $27.00

Some benefit highlights:

  • 80% coverage Health, Dental and Vision
  • Paid time off
  • RRSP Program Eligibility

SGS Canada is an equal opportunity employer and we are committed to achieving greater accessibility by providing accommodation for people with disabilities during our hiring process. Accommodations are available on request for qualified candidates during each stage of the recruitment process.

Please note that candidates applying for Canadian job openings should be authorized to work in Canada.