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Customer engineer Jobs in Vancouver, BC

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Customer engineer • vancouver bc

Last updated: 17 hours ago

Customer Care Specialist

SGSBurnaby, British Columbia, Canada
CA$25.00–CA$29.00 hourlyCA$25.00–CA$29.00 hourly
Full-timeFull-time

We are seeking a dedicated Customer Care Specialist to join our team in Burnaby, Canada.As a Customer Care Specialist, you will be the primary point of contact for our valued customers, providing e... Show more

Customer Care Specialist

Ideal SidingBurnaby, BC, CA
CA$20.00–CA$22.00 hourlyCA$20.00–CA$22.00 hourly
Full-timeFull-time

Ideal Siding is the fastest-growing siding renovation company in North America, with multiple divisions across Canada and the U.We’re redefining the home exterior renovation industry through innova... Show more

Customer Success Manager

Traction Complete Technologies Inc.Vancouver, BC, CA
CA$80,000.00–CA$90,000.00 yearlyCA$80,000.00–CA$90,000.00 yearly
Full-timeFull-time
Quick Apply

This role can be done remotely from anywhere in Canada.As a Customer Success Manager your top priority is to communicate and solve our client’s technical problems.This communication can be through ... Show more

Customer Service Representative

Waste Connections, Vancouver
CA$50,000.00 yearlyCA$50,000.00 yearly
Full-timeFull-time

We are Waste Connections of Canada, an integrated services company that provides solid waste collection, transfer, disposal and recycling services to local residents and businesses throughout the U... Show more

Software Development Engineer, Customer Service Technologies

Amazon Development Centre Canada ULCVancouver, British Columbia, CAN
Full-timeFull-time

Customer experience is at the heart of all we do at Amazon, as we strive to be Earth's most customer-centric company.Amazon Customer Service (CS) is at the forefront of customer experience, working... Show more

Customer Experience Associate

TDRichmond, British Columbia
Full-timeFull-time

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent custo... Show more

Customer Service Representative

Waste Connections, Vancouver Hauling
Full-timeFull-time

Customer ServiceRepresentative.As a member of our world class team ofCustomer ServiceReps, you will feel like you’re a part of something bigger than yourself.Our team works together towards a commo... Show more

Customer Experience Specialist

On Side RestorationVancouver, BC, CA
CA$42.00 hourlyCA$42.00 hourly
Full-time +1Full-time +1

On Side Restoration is looking for.Customer Experience Specialist (CES).Contact Centre team! This position is remote (home based) from any location that On Side has a branch location in.The prime m... Show more

Customer Service Representative

The Artona GroupVancouver, British Columbia, Canada
CA$19.50 hourlyCA$19.50 hourly
Full-time +2Full-time +2
Quick Apply

Family-run, tech-driven, heart-centred.As Western Canada’s premiere school photography company, we’re all about providing a premium experience and beautiful photographs to students of all ages.We’r... Show more

Finance Manager, Canada Customer Fulfillment, North American Customer Fulfillment

Amazon Canada Fulfillment Services, ULCVancouver, British Columbia, CAN
Full-timeFull-time

North America Customer Fulfillment is seeking an experienced Finance Manager to be the trusted finance partner.Experience with this team opens up several career opportunities across Amazon, e.This ... Show more

Customer Success Manager

OptixVancouver, British Columbia, CA
CA$70,000.00–CA$90,000.00 yearlyCA$70,000.00–CA$90,000.00 yearly
Full-timeFull-time
Quick Apply

Our platform powers the digital backbone of coworking and flex spaces around the world, uniting automation, CRM, and community engagement tools into one seamless experience.We help our customers cr... Show more

Customer Experience Associate

The Toronto-Dominion Bank (Canada)Vancouver, British Columbia
Part-timePart-time

Perform a broad range of customer service transactions, may provide information and/or advice on services, products, and/or solutions to existing or prospective TD customers.Create an exceptional c... Show more

Director, Customer Experience

SemtechCAN, Richmond, BC
Full-timeFull-time

Hybrid, 4 days on site (Monday to Thursday).Semtech’s Customer Experience team is a global team spread across the Americas, EMEA, and APAC.It is the operational backbone that turns every sales comm... Show more

Representative - Customer Service

WescoRichmond, BC, Canada
Full-timeFull-time

The Customer Service Representative is responsible for providing exceptional support to customers and internal teams by managing order-related activities, customer inquiries, reporting, and adminis... Show more

 • New!

Director, Customer Success

veritreeVancouver, BC, CA
CA$150,000.00–CA$200,000.00 yearlyCA$150,000.00–CA$200,000.00 yearly
TemporaryTemporary
Quick Apply

Launched in 2021, our technology measures and verifies the impact of restoration projects from the ground up — elevating the credibility of global restoration projects and unlocking investment in n... Show more

Customer Success Manager

OptixVancouver, Canada
CA$70,000.00–CA$90,000.00 yearlyCA$70,000.00–CA$90,000.00 yearly
Full-timeFull-time

We’re Optix — helping flex and coworking space operators build smarter, more automated spaces and better-connected communities.Our platform powers the digital backbone of coworking and flex spaces ... Show more

Customer Service Representative

Handyman Connection of Metro Vancouver, BCBurnaby, BC, CA
CA$16.00 hourlyCA$16.00 hourly
Full-time +1Full-time +1

Handyman Connection of is locally owned and operated.We are a well-established home improvement company dedicated to excellent customer service and quality workmanship.We are a fast paced local of... Show more

Customer Lifecycle Manager

AlgaeCalVancouver, BC, CA
CA$120,000.00 yearlyCA$120,000.00 yearly
RemoteRemote
Full-timeFull-time
Quick Apply

This is not just an email role.It’s a customer loyalty and retention role, with ownership across email, SMS, push notifications, segmentation, automated journeys, loyalty communications, and custom... Show more

Customer Service Representative

Provident SecurityVancouver, BC
CA$19.00 hourlyCA$19.00 hourly
Full-timeFull-time

Provident Security is looking to hire a full-time Customer Service Rep to work in our 24/7 Operations Center in Vancouver.Provident Security is British Columbia’s only full service security company... Show more

Customer Care Specialist

SGSBurnaby, BC, CA
Full-timeFull-time

We are seeking a dedicated Customer Care Specialist to join our team in Burnaby, Canada.As a Customer Care Specialist, you will be the primary point of contact for our valued customers, providing e... Show more

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Customer Care Specialist

Customer Care Specialist

SGSBurnaby, British Columbia, Canada
29 days ago
Salary
CA$25.00–CA$29.00 hourly
Job type
  • Full-time
Job description

Job Description

We are seeking a dedicated Customer Care Specialist to join our team in Burnaby, Canada. As a Customer Care Specialist, you will be the primary point of contact for our valued customers, providing exceptional support and ensuring their needs are met with the highest level of professionalism and efficiency.

  • Respond promptly and effectively to customer inquiries via phone, email, and chat
  • Analyze and process customer claims, ensuring accuracy and adherence to company policies
  • Navigate customers through our online portal, assisting with data submission and troubleshooting
  • Manage and organize customer documents and information with meticulous attention to detail
  • Coordinate with various internal departments to resolve complex customer issues
  • Monitor and meet service level agreements (SLAs) and key performance indicators (KPIs)
  • Identify opportunities for process improvements to enhance customer satisfaction
  • Maintain up-to-date knowledge of company products, services, and policies
  • Participate in team meetings and training sessions to stay current on best practices in customer care


Qualifications

  • Proven experience in customer service or a related field
  • Excellent communication skills, both written and verbal, with proficiency in English
  • Strong problem-solving abilities and analytical skills
  • Proficiency in using Microsoft 365 and comfort with technology tools
  • Demonstrated ability to multitask and maintain a high level of work organization
  • Customer-oriented attitude with developed interpersonal skills
  • Patience and ability to handle challenging situations with empathy and professionalism
  • Detail-oriented approach with a commitment to accuracy
  • Fast learner with the ability to adapt to changing priorities
  • Bachelor's degree in Business, Communications, or related field preferred (not required)
  • Bilingual skills in additional languages are a plus



Additional Information

Salary: $25.00 – $29.00

Some benefit highlights:

  • 80% coverage Health, Dental and Vision
  • Paid time off
  • RRSP Program Eligibility

SGS Canada is an equal opportunity employer and we are committed to achieving greater accessibility by providing accommodation for people with disabilities during our hiring process. Accommodations are available on request for qualified candidates during each stage of the recruitment process.

Please note that candidates applying for Canadian job openings should be authorized to work in Canada.