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Customer engineer Jobs in Edmonton, AB

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Customer engineer • edmonton ab

Last updated: 10 hours ago

Customer Service Representative

FLOFORMEdmonton, Alberta

Position at FloForm Countertops.Our Edmonton Branch is seeking a Customer Service Representative / Estimator to join the team!.FLOFORM Countertops is a Canadian company with its head office in Winn... Show more

Customer Service Representative

Corey Scales - Desjardins Insurance AgentEdmonton, Alberta, Canada

Customer Service Representative - Desjardins Insurance Agent Team Member.Successful Desjardins Insurance Agent is seeking a qualified professional to join their winning team for the role of Cu... Show more

Customer Service Representative

Culligan of CanadaEdmonton, AB, CA
CA$20.00 hourlyCA$20.00 hourly
Full-timeFull-time

Culligan offers a full line of water treatment products for every problem.We provide the dependable service and technical expertise that has made Culligan the water solution choice for both residen... Show more

 • New!

Customer Service Representative

FloForm CountertopsEdmonton, AB, CA
Full-timeFull-time

Our Edmonton Branch is seeking a Customer Service Representative / Estimator to join the team!.FLOFORM Countertops is a Canadian company with its head office in Winnipeg and has 17 branches and 8 m... Show more

Customer Experience Analyst

NRGEdmonton, AB, CA

Welcome to the intersection of energy and home services.At Direct Energy, an NRG company, we’re all about propelling the next generation of leaders forward.We are driven by our passion to create a ... Show more

Customer Service Representative

Clark BuildersEdmonton, AB
Full-timeFull-time

At Clark Builders, we’re more than a construction company — we’re purpose driven partners committed to building stronger communities.Serving institutional, commercial, and industrial clients across... Show more

Customer Support (Legal Accounting)

ActionstepEdmonton, AB, CA
CA$55,000.00–CA$60,000.00 yearlyCA$55,000.00–CA$60,000.00 yearly
RemoteRemote
Full-timeFull-time
Quick Apply

Actionstep is a pioneer in the development and sale of software-as-a-service (SaaS) products, specializing in the delivery of Legal Practice Management and Accounting software.We are a fast growing... Show more

Remote Customer Service Sales

HMG CareersEdmonton, Alberta
CA$69,000.00 yearlyCA$69,000.00 yearly
RemoteRemote
Full-timeFull-time
Quick Apply

This full-time position offers flexible work hours and ample opportunities for advancement into management roles.You will work remotely to serve clients and offer valuable advice and protection to ... Show more

Customer Experience Manager

Indigo Books & MusicEdmonton, Alberta, Canada
Full-timeFull-time

The Customer Operations Manager is responsible for the customer experience and the store’s omni sales results.They lead a team to master Indigo’s service model and to suggest and sell Indigo’s prod... Show more

Customer Service Representative

Wall ColmonoyEdmonton, AB, CA
Quick Apply

About Wall Colmonoy Canada Wall Colmonoy Canada is a privately owned thermal spray supplier and manufacturer headquartered in Edmonton, Alberta.Known for rapid service, expert knowledge, and leadin... Show more

Customer Service Representative - Remote

Tim's FinancialSherwood Park, Alberta
RemoteRemote

Our Customer Experience team is a group of top performers who work in a highly collaborative setting to ensure advancement of our systems and delivery of the highest quality experience.Think of it ... Show more

Customer Service Associate

Savers / Value VillageSherwood Park, AB, CA
Full-time, Part-timeFull-time, Part-time

Job Title: Customer Service Associate.As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goo... Show more

Customer Experience Associate

TDEdmonton
Full-timeFull-time

CAD TD is committed to providing fair and equitable compensation opportunities to all colleagues.Growth opportunities and skill development are defining features of the colleague experience at TD.O... Show more

Customer Experience Analyst

Direct EnergyEdmonton, AB, CA

Essential Duties/Responsibilities.Assist customers that visit the Direct Energy’s local office.Work independently to investigate and resolve customer inquiries and escalations in a timely and profe... Show more

Customer Experience Associate

TDSherwood Park, Alberta

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent custo... Show more

Seasonal Customer Experience Representative

IndigoEdmonton, AB, CA
Part-timePart-time

Indigo is a physical and digital place inspired by and filled with books, ideas, beautifully designed lifestyle products, and the creative people who help make it all happen.We believe in real book... Show more

Bilingual Customer Service Associate

GoodMorning.com Inc.Edmonton, Alberta, Canada, T5K 2L9
CA$23.00–CA$25.00 hourlyCA$23.00–CA$25.00 hourly
Quick Apply

Canadian pioneer in the creation and growth of award-winning direct-to-consumer brands.Over the last decade, we have delivered hundreds of thousands of beloved products to customers across North Am... Show more

Customer Service Representative - Temporary

SutherlandEdmonton, Alberta, Canada
RemoteRemote
Full-timeFull-time

This will include responding to incomings calls related to student inquiries as well as scholarship application and funding status to ensure that all questions are answered, callers are satisfied a... Show more

 • New!

Project Manager - Customer Success

RECRUITMENT PARTNERS INC.Edmonton, AB
Permanent, Full-timePermanent, Full-time

Project Manager - Customer Success.Our client is seeking a Project Manager - Customer Success to lead the post-sale customer journey from project handoff through delivery, commissioning, and final ... Show more

Technical Customer Support

FreudenbergEdmonton, AB
Full-timeFull-time

Working at Freudenberg: We will wow your world!.Resolves customer inquiries and complaints fairly and effectively.Provides product and service information to customers.Cooperation with Quality Mana... Show more

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The cities near Edmonton, AB that boast the highest number of customer engineer jobs are:
Customer Service Representative

Customer Service Representative

FLOFORMEdmonton, Alberta
30+ days ago
Job description

Description

Position at FloForm Countertops Our Edmonton Branch is seeking a Customer Service Representative / Estimator to join the team!
FLOFORM Countertops is a Canadian company with its head office in Winnipeg and has 17 branches and 8 manufacturing facilities located in Western Canada and the Pacific Northwest. FLOFORM manufactures, sells and installs over 20,000 premium surface countertops a year. Established in 1961, FLOFORM is proud to be one of Canada’s Best Managed Companies.

Position Summary:
The Estimator is responsible for compiling estimates of how much it will cost to provide a client or potential client with products or services. Responds to general inquiries, processes orders, and promotes additional sales.

Qualifications:

  • High School Diploma with other relatable education
  • Post Secondary Education considered an asset
  • 2 years estimating blueprints, and completing measurements and take offs
  • 2 years customer service experience with experience in similar industry (flooring, cabinets, tile, construction)
  • Basic computer skills with experience using Microsoft Office products and ability to learn other software programs – estimating software
  • Strong organizational skills, with attention to detail
  • Ability to handle challenging situations with diplomacy and respect
  • Works well with team members to resolve issues and move forward in a proactive manner
  • Effective verbal communication skills
  • Proficient mathematical skills with strong understanding of measurements and fractions
  • Ability to solve problems as they arise

Duties and Responsibilities:

  • Maintains a current price list and informs customer of unit prices, shipping date, anticipated delays, and any additional information needed by customer
  • Inputs orders/quotes into the computer system and confirms availability of product
  • Responds to customer inquiries and complaints, and coordinates activities with other departments as necessary; escalates complaints to supervisor as required
  • Establishes proactive communication with customers to ensure understanding of product ordered
  • Responds to general customer enquiries while on-site in a friendly, professional manner and courteous manner
  • Maintains and develops relationships with contractors, clients and sub-contractors
  • Handles quality and service issues to develop/maintain customer loyalty
  • Ensures orders are priced accurately and invoices are issued promptly
  • Resolves pricing/invoicing/credit/payment/shipping discrepancies for customer with the appropriate department(s)
  • Ensures that orders are put into production on time to meet pickup and delivery schedules
  • May handle warranty and service issues as they arise
  • Other duties as assigned

FLOFORM is proud to offer the successful candidate:

  • Competitive Wages
  • Medical and Dental Benefits
  • Paid sick days
  • RRSP matching

FLOFORM Countertops offers a positive and fun working environment that rewards those who share in our mission: “To consistently provide our customers the best countertop purchasing experience available.”