Computer systems analyst Jobs in Toronto, ON

About Powerfleet

Powerfleet (Nasdaq: AIOT; JSE: PWR) is a global leader in the artificial intelligence of things (AIoT) software-as-a-service (SaaS) mobile asset industry. With more than 30 years of experience, Powerfleet unifies business operations through the ingestion, harmonization, and integration of data—regardless of source—and delivers actionable insights to help companies meet their strategic objectives around Safety, Compliance, Efficiency and Sustainability. Our people-first culture and relentless innovation empower customers to achieve measurable, sustainable business improvements. Powerfleet serves over 2.6 million subscribers across more than 48,000 customers in 120 countries, with commercial operations across every major continent.

About the role

We are seeking a hands-on and operationally sharp Sr. Revenue Systems Analyst to support the effectiveness of our global revenue organization. This role sits at the intersection of GTM systems and sales process, responsible for leading requirements gathering, driving user acceptance testing, and improving the operational workflows that power revenue efficiency. Reporting to the VP of Sales Operations, you will work cross-functionally with Sales, Marketing, Finance, and our Enterprise Business Solutions (EBS) team to translate business needs into clear system and process requirements for EBS to design and build. The ideal candidate is detail-oriented, systems-fluent, and comfortable operating independently in a fast-paced, global environment.

Key Responsabilities

GTM Systems & Requirements

• Serve as the primary business-side voice for GTM systems, partnering closely with the EBS team to ensure the Salesforce platform and broader GTM tech stack deliver against revenue organization needs.

• Lead requirements gathering for system enhancements, new capabilities, and integrations across the GTM tech stack, including Salesforce, Salesloft, Cognism, ZoomInfo, and LinkedIn Sales Navigator.

• Translate business pain points and process gaps into clear, structured business requirements and use cases that enable the EBS team to design and build effective solutions.

• Own user acceptance testing for system changes and new feature rollouts, coordinating with impacted stakeholders and documenting outcomes prior to production deployment.

• Identify and escalate system gaps and workflow inefficiencies, maintaining a prioritized backlog of business needs in collaboration with the EBS team.

• Support evaluation of new tools as the GTM tech stack evolves, contributing to business case development, requirements definition, and ROI tracking.

Sales Process & Operational Excellence

• Support the design and continuous improvement of scalable sales processes, including pipeline management, opportunity hygiene, forecasting cadences, and territory operations.

• Maintain and improve reporting infrastructure to provide Sales leadership with timely, accurate visibility into pipeline, activity, and performance metrics.

• Contribute to business reviews, QBRs, and operating cadence by preparing data-driven analysis and operational insights.

• Collaborate with Sales, Finance, and CS to support coverage model changes, quota assignments, and compensation plan operationalization.

• Champion data hygiene and governance practices across GTM systems, proactively identifying and resolving data integrity issues.

AI Adoption & Process Automation

• Support the adoption and practical application of AI-powered tools such as Claude (Anthropic) and Microsoft Copilot within revenue workflows.

• Identify opportunities to automate manual, repetitive processes across sales operations using available tools and platform capabilities.

• Document and share effective AI and automation workflows with the broader RevOps team to scale efficiency gains.

Cross-Functional Collaboration

• Act as a responsive and reliable partner to Sales, Marketing, Finance, and EBS stakeholders, balancing competing priorities with good judgment.

• Support change management and end-user enablement for systems rollouts, including documentation, training materials, and one-on-one guidance.

• Maintain clear communication with internal stakeholders on project status, timelines, and system changes.

Qualifications & Experience

• 3+ years of experience in Sales Operations, Revenue Operations, or a GTM Systems role within a B2B SaaS or technology environment.

• Strong working knowledge of Salesforce is required; Salesforce Administrator certification is strongly preferred.

• Familiarity with complementary GTM tools such as Salesloft, Cognism, ZoomInfo, and LinkedIn Sales Navigator.

• Demonstrated experience gathering and documenting business requirements and partnering with technical teams to deliver system improvements.

• Experience conducting user acceptance testing and supporting end-to-end rollouts of system changes.

• Strong analytical skills with the ability to translate data into insights and communicate findings clearly to non-technical stakeholders.

• Experience supporting sales process design, pipeline management, or forecasting operations.

• Comfortable working with AI productivity tools; exposure to Claude, Microsoft Copilot, or similar platforms is a plus.

• Detail-oriented with strong organizational skills and the ability to manage multiple workstreams simultaneously.

• Clear written and verbal communicator; able to document requirements, write process guides, and engage cross-functional partners effectively.

• Experience supporting global or multi-region sales teams is an advantage.

The base salary range for this full-time position is $80,000 – $95,000 CAD. Final compensation will be determined based on experience, skills, and location.

Equal Employment Opportunity Statement

Powerfleet is an equal opportunity employer. We are committed to creating an inclusive and accessible workplace where all individuals are treated with respect and dignity. We prohibit discrimination based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, or any other protected characteristic under applicable Canadian human rights legislation.