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Claims processor Jobs in Ottawa, ON

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Last updated: 1 day ago

Complex Claims Director, Specialty & Financial Lines

DefinityOttawa, ONT, Canada
CA$130,000.00 yearly
Temporary

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Bilingual Disability Case Manager

Randstad CanadaOttawa, Ontario, CA
Permanent
Quick Apply

In this dynamic and results-oriented environment, you will take action by delivering client-centered disability solutions in the insurance industry.As a Disability Case Manager, you will play a key... Show more

Electrical project Manager

Schneider ElectricOttawa, Canada
CA$75.00 hourly
Full-time +2

Electrical Project Manager About the Role We are seeking a highly motivated Project Manager to lead the successful execution of customer projects within our services organization.In this role, you ... Show more

Senior Project Buyer

ThalesOttawa
CA$60,000.00 yearly
Full-time

Location: Ottawa, CanadaIn fast changing markets, customers worldwide rely on Thales.Thales is a business where brilliant people from all over the world come together to share ideas and inspire eac... Show more

Senior Claims Adjuster- Bodily Injury/Casualty

DefinityOttawa, ONT, Canada
CA$59,300.00 yearly
Temporary

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Technical Manager Maintenance Centers

Transport LabergeGatineau, CA
Full-time +1

Transport Laberge | Fleet / Maintenance Shops | Full-time, permanent.At Transport Laberge, we keep things moving.As a leader in vehicle transportation in Eastern Canada, our family-owned company tr... Show more

 • Promoted

Senior Planner/Scheduler

Turner & TownsendOttawa, Canada, Canada
CA$98,000.00–CA$148,000.00 yearly
Full-time

As the Senior Scheduler/Planner you will be involved in:.Establish and maintain the project planning and scheduling framework, including procedures, baseline governance, reporting cycles,... Show more

Inuit Training & Development Program - Current Opportunities

Nasittuq CorporationOttawa, Nunavut, Canada, K2P 2P7
Full-time

Join Nasittuq for a Unique and Rewarding Experience!.Nasittuq Corporation is proud to offer Operation & Maintenance services for the North Warning System (NWS).The NWS, a joint Canada-United States... Show more

Project Coordinator

EBC Inc.Ottawa (The Glebe / Ottawa South / Ottawa East), ON, ca
CA$60,000.00–CA$100,000.00 yearly
Full-time

For more than 50 years, the building team has given life to countless construction projects, distinguished by the high quality of their work, meeting the highest standards in the industry and seeki... Show more

Logistics Manager

Canadian Tire - Ottawa, South ( Store 210)Ottawa, Ontario, Canada
Full-time

As a member of the store’s Management Team at 1170 Heron Rd Ottawa, the Logistics Manager contributes to the success of the store by communicating the business objectives of the Associate Dealer to... Show more

Occupational Therapist (Contract)

Homewood HealthOttawa, ON, CA
Part-time

Homewood Health is looking for Mental Health Reactivation Consultants able to provide return to work focused treatment for employees on short-term and long-term disability due to common mental heal... Show more

Full-Time Medical Claims Clerk (Vacant)

Ottawa Department of MedicineOttawa, ON, Ontario, Canada
Full-time

Join our dynamic team at the University of Ottawa Medical Associates (UMA) int he position of Full-Time Medical Claims Clerk.Reporting to the Business Manager, the incumbent is responsible for medi... Show more

Intermediate Representative- Bodily Injury/Casualty

DefinityOttawa, ONT, Canada
CA$51,300.00 yearly
Temporary

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Senior Legal Counsel – FDA/FTC & Digital Health

MiraOttawa, Canada
Full-time

Mira is hormonal health company providing integrative care and hormonal testing for over 300,000 customers.In 2023, we were recognized by Inc.America's fastest-growing femtech company.Mira’s breakt... Show more

People also ask
Complex Claims Director, Specialty & Financial Lines

Complex Claims Director, Specialty & Financial Lines

DefinityOttawa, ONT, Canada
30+ days ago
Salary
CA$130,000.00 yearly
Job type
  • Temporary
Job description

Complex Claims Director, Specialty & Financial Lines

Montreal, QUE, Canada

and 3 more

Be the First to Apply

Definity is the parent company to some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and Petline Insurance. Our ambition is to be one of Canada’s leading and most innovative property and casualty insurers. We can’t do that without our people, so we embrace and encourage a culture that’s collaborative, ambitious, rewarding, and empowering.


We offer a flexible, hybrid work experience where employees work from the office and virtually depending on the type of work they are doing and who they are working with. Bring your true self and be a part of our journey. It’s better here.

The Opportunity

The Complex Claim Director is a lawyer responsible for managing claims under various policies, including cyber liability, directors’ and officers’ liability, employment practices liability, fidelity and crime, and other miscellaneous professional liability policies.

The Complex Claim Director is responsible for conducting thorough coverage analyses, investigations, evaluations, and dispositions of claims to achieve superior customer service and results. This role effectively manages assigned Financial Lines claims of moderate severity or complexity while interacting and collaborating with claim and underwriting colleagues.

What to Expect

  • Conduct thorough coverage analysis, investigation, negotiation, and resolution for moderate to high-severity claims with moderate supervision.
  • Prepare reports for management that accurately reflect loss development, potential financial exposure, coverage issues, and claim strategies.
  • Identify and coordinate all recovery opportunities and efforts.
  • Retain, monitor, manage, and approve payments to outside counsel for routine litigation matters, actively using litigation management plans and budgets.
  • Answer legal questions from underwriters that impact underwriting decisions, combining legal research with knowledge gained from claim-handling experience.
  • Review and draft moderately complex documents, including coverage and reservation of rights letters, releases, and settlement agreements.
  • Negotiate settlements and resolutions, both directly and through counsel, using legal arguments relevant to liability, damages, and coverage.
  • Draft reference materials to help claim and underwriting colleagues understand laws impacting underwriting and claim decisions.

What you Bring

  • Bachelor’s degree and a Juris Doctor (LLB/JD) are required.
  • Must be a duly qualified practitioner of law in the province of employment.
  • Bilingualism (English and French) is preferred, with strong verbal and written communication skills in both languages.
  • A minimum of 3 years of experience as a lawyer (in-house or private practice) or in claims handling is required; 4+ years of experience is preferred.
  • Prior Financial Lines insurance experience in privacy/cyber, directors' and officers' liability, and errors and omissions liability is ideal.
  • Strong negotiation skills and strategies for both litigation and non-litigation contexts.
  • Proficiency in drafting transactional documents and communicating legal advice effectively to various stakeholders.
  • Demonstrated ability to work through conflict and resolve issues with a professional demeanor.
  • Proficiency in MS Office and strong overall technical aptitude.

Salary Range: $130,000 - $180,000

High degree of proficiency with English required to service customers, both internal to the company and external, across Canada.

Actual salary for the role may vary depending on work location of the successful candidate and other factors including but not limited to, skills, education, experience, working conditions and the local labour market.

This position is being posted to fill an existing vacancy.

Interested in this role, but don’t meet every requirement? We encourage you to apply! We know from experience that a candidate doesn’t need 100% of the qualifications listed to bring incredible value to our team. We’re actively seeking diverse backgrounds and perspectives to help us make insurance better. At Definity, inclusion, diversity, and equity aren’t just “nice to have” — they’re essential to our success.

What’s in it for you?

  • Hybrid work schedule for most roles
  • Company share ownership program
  • Incentive Program - Eligible employees may participate in various incentive plans which are paid out at the discretion of the company and subject to individual and company performance.
  • Pension and savings programs, with company-matched RRSP contributions
  • Paid volunteer days and company matching on charitable donations
  • Educational resources, tuition assistance, and paid time off to study for exams
  • Focus on inclusion with employee groups, support for gender affirmation surgery, access to BIPOC counsellors, access to programs for working parents
  • Wellness and recognition programs
  • Discounts on products and services

Go ahead and expect a lot — you deserve it.

It’s better here — but don’t take our word for it. Definity was named by Great Place to Work® as one of the Best Workplaces™ in Canada for women, for youth, and for inclusion.

Our inclusive work environment welcomes diversity and supports accessibility. If you require accommodation at any time during the recruitment process, please let us know by contacting accessibility@economical.com.

As part of Definity’s commitment to reconciliation, we acknowledge that our work, meetings, and travel take place on the lands now known as Canada, and recognize the enduring presence, wisdom, and stewardship of the First Nations, Métis, and Inuit peoples who have long cared for these lands.

Background checks

This role requires successful clearance of background checks (including criminal checks and leadership references).