Claims processor Jobs in Ottawa, ON

Adecco is currently hiring a Document Processor for a full-time opportunity in Ottawa, ON. This position is ideal for detail-oriented individuals who enjoy working in a fast-paced environment and take pride in maintaining accuracy while handling sensitive information. If you have strong organizational skills, enjoy administrative tasks, and thrive in a team-oriented setting, this could be an excellent opportunity to build your career in records management and document processing.
In this role, you will be responsible for preparing, sorting, scanning, and processing physical documents while ensuring accuracy, confidentiality, and compliance with established procedures.

• Pay Rate: $17.60 per hour
  
• Location: Ottawa, ON
  
• Schedule: Monday to Friday, 8:00 AM - 4:30 PM
  
• Employment Type: Full-Time with Temp-to-Perm Potential
  
• Vacancy Status: This posting is for an existing vacancy.
  

Responsibilities

• Accurately enter client data and document metadata into the internal document management system.
  
• Index and classify documents according to established digitization rules and category structures.
  
• Separate and organize documents into the appropriate groupings based on content type, client, or date, as directed.
  
• Review own work for completeness and accuracy before submission, maintaining high quality control standards.
  
• Identify and flag documents that do not conform to standard classification guidelines for supervisor review.
  
• Meet daily and weekly processing targets while maintaining accuracy rates in line with quality benchmarks.
  
• Participate in team briefings and training sessions to stay current with updated procedures or system changes.
  
• Handle all client records with discretion and in accordance with confidentiality policies.
  

Qualifications

• Must be legally eligible to work and reside in Canada.
  
• Must hold an active Reliability Status security clearance or be eligible for one
  
• High school diploma or GED equivalent required.
  
• Minimum typing speed of 60 wpm with high accuracy in a production environment.
  
• Demonstrated ability to memorize and consistently apply classification rules and guidelines.
  
• Proficiency with basic computer applications (Windows OS, MS Office); experience with document management systems an asset.
  
• Strong diligence and commitment to accuracy.
  
• Knowledge of quality control standards and procedures.
  
• Ability to work independently and contribute positively as a member of a team.
  
• Willingness to learn new systems and adapt to evolving procedures.
  
• Able to work on a computer using multiple screens
  
• Experience using a CRM system or database
  
• Previous work experience in records management would be considered a great asset
  

Why Apply

• Opportunity for long-term employment with temp-to-perm potential.
  
• Gain valuable experience in records management and document processing.
  
• Work in a collaborative and supportive team environment.
  
• Regular weekday schedule with evenings and weekends off.
  
• Develop transferable administrative and data management skills.
  

Interested in this position? Apply now! Our dynamic recruitment team looks forward to helping you take the next step in your career.
At Adecco, our purpose is simple: to make the future work for everyone. We live our values - Passion, Collaboration, Inclusion, Courage, and Customer-Centricity - by fostering a workplace where diversity is celebrated and every voice matters. We encourage applications from people of all backgrounds and identities. Together, we are shaping a future that works for everyone.
If you would like to learn more about Aspire Academy to enhance your skills for your next role, feel free to ask!
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