Claims processor Jobs in Oshawa, ON

Job Description

CIMA+’s Infrastructure team combines top-notch skills with an intimate understanding of the local community to deliver customized infrastructure services for municipalities and real-estate developers. We have delivered hundreds of projects across Canada, including innovative solutions for the full spectrum of water and wastewater assets, on time and on budget. We support clients from start to finish, whether for building brand new or assessing, repairing, and expanding on existing infrastructure. Join us and immerse yourself in a dynamic, innovative, and collaborative environment where you’ll make a real impact. Together, we’ll push boundaries and go above what’s expected of us to meet the challenges of tomorrow and engineer a better world!

Due to our continued growth, CIMA+ is currently seeking an experienced and motivated Team Lead, Contract Administration to support infrastructure projects. This is an exciting leadership opportunity to join our dynamic Municipal Infrastructure team and contribute to the successful delivery of a wide range of infrastructure projects, including municipal road reconstruction, water supply and distribution, wastewater and stormwater collection systems.

This position will be based in one of our Burlington, Kitchener, Mississauga, or Bowmanville offices.

Primary Responsibilities:

• Lead and manage contract administration teams on multiple construction projects
• Oversee inspection services and ensure quality assurance is maintained across all projects
• Supervise the measurement of construction progress and approve payment certificates
• Direct and manage project documentation, including written and photographic records, and ensure timely submission of progress reports
• Review and provide strategic recommendations on contract change requests, claims, and potential disputes
• Provide guidance and field solutions for unforeseen construction issues and support conflict resolution
• Coordinate and respond to Contractor RFIs and requests for clarifications
• Chair and lead construction progress meetings, ensuring clear communication with stakeholders
• Act as the main liaison between contractors, clients, and municipal officials, ensuring consistent updates and reporting on project status
• Ensure compliance with relevant traffic control regulations, environmental requirements, municipal approvals, and local by-laws
• Support continuous improvement and mentorship of junior contract administration staff
• Perform other related duties as assigned

Qualifications

• Proven leadership skills with a collaborative, proactive, and positive approach
• Minimum 7 years of progressive experience in contract administration within municipal infrastructure, transportation, or water/wastewater projects
• Strong knowledge of construction methods, contract documents, specifications, and principles related to contract changes, claims, and delays
• Experience in project planning, cost and schedule management, risk mitigation, and the administration of public infrastructure contracts
• Ability to interpret construction drawings and technical specifications with precision
• Strong written and verbal communication skills, with the ability to engage effectively with staff, contractors, clients, and public stakeholders
• Strong organizational, analytical, and problem-solving skills
• Demonstrated ability to work independently while leading a team environment
• Valid Ontario Class G driver’s license and access to a personal vehicle
• Working knowledge of relevant standards and regulations, including:
  • Occupational Health and Safety Act and Regulations
  • Ontario Provincial Standards and Specifications (OPSS)
  • Municipal by-laws and approval processes
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, Project); knowledge of contract management software is an asset
• Integrity, team spirit, and a commitment to excellence

At CIMA+, we value diversity of talent and perspective. You think you can add value, but don't meet all the job requirements? We invite you to apply, because everyone has something unique to offer. The outstanding talents that choose to join us at CIMA+ soon realize that we go all out to encourage them to grow. We look forward to hearing how you can contribute to our success.

Why choose CIMA+? Because we offer you:

• Comprehensive Group Benefits available from day one for all permanent employees working at least 20 hours per week
• Employee and Family Assistance Program
• Retirement Savings Plan (RRSP) with up to 4% employer contribution
• As an employee-owned company, an annual opportunity to purchase shares for all eligible employees
• Flexible work schedule in a hybrid work mode
• Work/Life balance policy across Canada
• 3-5 weeks of vacation, based on years of relevant experience
• Tailored training to improve your existing skills

Additional Information

At CIMA+, we recognize the richness and diversity of each individual’s experience. Compensation for this role is therefore based on the candidate’s experience, skills, and qualifications, while maintaining internal equity. The level and associated salary may vary depending on the candidate’s profile.

CIMA+ uses an applicant tracking system that includes an automated match score feature. However, this score is not used to screen, assess, or select applicants. All hiring decisions are made through human review.

Ethics and integrity are fundamental values at CIMA+. That is why we are committed to ensuring equal access to resources and opportunities for candidates, regardless of their identity (race, ethnicity, colour, religion, gender, age, disability, sexual orientation, gender identity or expression, socio-economic status or background, etc.).

In keeping with the principles of employment equity, we encourage all applications, including, but not limited to, those from women, Indigenous people, people with disabilities and visible minorities. We also encourage candidates to complete the self-identification form when applying for employment.

We are committed to providing a workplace that is accessible. Accommodations are available in accordance with CIMA's policies. If you require an accommodation, please let us know.

Find out about The CIMA+ advantage - CIMA+.