Claims processor Jobs in Halifax, NS

Position Summary

Based out of Halifax or New Glasgow, NS the Specialist, Occupational Health & Safety (OH&S) is responsible for the development, implementation and oversight of all Crombie OH&S and wellness programs. Working closely with Operations groups, the Specialist, OH&S will contribute to a positive and productive working environment through leading comprehensive programs for all aspects of OH&S and wellness across the company. Additional duties include:

OH&S Program Ownership & Training

• Leads and facilitates the execution of OH&S strategies and prevention plans with a view to national consistency, provincial regulatory compliance, and leading practices.
• Reviews and updates the OH&S Program on a continuing basis, ensuring safety initiatives, plans, processes, and programs are effective and current with regulatory compliance.
• Leads the implementation of OH&S and wellness program updates.
• Leads, facilitates, and manages the design, development, and enhancement of end-user training for all aspects of Occupational Health and Safety.
• Leads the scheduling and delivery of OH&S orientations for new employees, ensuring awareness of safety programs, responsibilities, and regulatory requirements from day one.
• Facilitates, manages, and supports property leadership to maintain compliance, ongoing effectiveness, and efficiency of the OH&S Program, including conducting hazard assessments, reporting incidents and effectively managing workplace injuries, investigating root cause of incidents, managing and reporting team training, conducting regular toolbox talks and inspections, maintaining emergency response plans, and promoting a proactive safety culture.
• Supports Joint OH&S teams and Safety Representatives to maintain compliance with provincial occupational health and safety standards and promote a safety culture.
• Educates on and promotes OH&S leading practices on a regular basis.
• Supports the alignment of methodologies with established and planned metrics and key performance indicators (KPIs) including maintaining, collecting, and reporting KPIs on a regular basis. KPIs include but are not limited to Recordable Incident Rates, Lost Time Frequency Rates, Claim costs, and Training.
• Assesses program and training impacts as they relate to business results and OH&S performance metrics and enhancement of the OH&S culture; develops/implements mitigation strategies.
• Keeps abreast of proposed health and safety legislative and policy changes and emerging issues through research and education; facilitate adjustments to the OH&S Program, as required.
• Participates in safety initiatives and discussions on all regional and property levels.
• Provides technical counsel to leaders and employees on a variety of workplace health and safety issues (i.e., return to work, WCB claims management, incident investigation, WCB audits, contractor compliance).

Case Management & Wellness

• Completes short-term and long-term disability (STD/LTD) case management, including intake, ongoing monitoring, and coordination with insurers, healthcare providers, and leaders to ensure appropriate support and compliance.
• Facilitates and manages worker’s compensation claims, and early and safe return-to-work programs for workplace injured employees.
• Supports employees through the disability management process, facilitating early and safe return-to-work plans in alignment with medical guidance and organizational practices.
• Resolves compliance related issues with provincial health and safety authorities and Worker’s Compensation Boards (WCB).
• Coordinates ergonomic assessments, partnering with external specialists as required, and provides recommendations to mitigate risk and support safe, productive work environments.
• Facilitates the development and application of Physical Demands Analyses (PDAs) and Cognitive Demands Analyses (CDAs), working with external experts as appropriate to support job design, accommodation, and return-to-work planning.
• Leads the development, implementation, and ongoing oversight of the organization’s wellbeing strategy and framework, encompassing Professional, Personal, Physical, and Psychological pillars, including administration of the wellness reimbursement program, delivery of webinars, and coordination of wellness initiatives and challenges.

Other

• Engages across all levels of the organization to create and promote a safe and respectful work environment.
• Other special projects and tasks as assigned.

The profile we are looking for

• Completion of or currently enrolled in a recognized post-secondary program or applicable certification in Occupational Health & Safety or a related field (e.g., community college or university-level studies, case management, etc.).
• Progressive experience in OH&S with a focus on training and coaching, with demonstrated growth in scope, responsibility, and impact.
• Deep knowledge of OH&S legislation, principles, practices, and regulatory requirements across multiple jurisdictions
• Proven ability in leading incident investigations, including root cause analysis, and developing corrective and preventive actions.
• Demonstrated capability managing or coordinating STD/LTD cases, including working with insurers, healthcare providers, and internal stakeholders.
• High degree of professionalism and discretion in handling sensitive and confidential information, particularly in complex or sensitive situations.
• Experience supporting multi-site or geographically dispersed operations, ideally in real estate, construction, property management, or a related industry.
• Proven ability to work closely with front-line leaders to implement and sustain safety programs in day-to-day operations.
• Familiarity with safety management systems, audits, and leading practices (e.g., COR, ISO 45001) is an asset.
• Experience in developing and facilitating programs addressing job-specific and hazard-specific risks and controls
• Ability to leverage a variety of training methods, including digital learning tools, to enhance accessibility, engagement, and cost-effectiveness of programs.
• Experience working with technology solutions to support prevention programs, incident management, workers’ compensation claims, and return-to-work processes.
• Hands-on experience in the development, implementation, and ongoing management of workers’ compensation, remain/return-to-work, and disability management processes.

If you are interested in this opportunity, please submit a cover letter and resume:

To: talent@crombie.ca
Subject: Specialist, OH&S

Crombie offers competitive compensation packages tailored to each role. External salary estimate websites are not affiliated with us and are not monitored for accuracy. Specific compensation details will be discussed with selected candidates during the recruitment process. We look forward to reviewing your application.

Crombie thanks all applicants for their interest. Only those selected for an interview will be contacted.

Notice to Recruitment Agencies

Crombie does not accept unsolicited resumes from recruitment or staffing agencies and will not pay fees for such submissions. Unsolicited resumes or candidate introductions will be considered the property of Crombie.