Apprentice tech Jobs in Toronto, ON

This position is an entry level Service Technician receiving extensive initial training. The Apprentice is mainly responsible for developing technical and customer service skills, while assisting senior Technicians and Team Leaders and at times working independently. This position is not intended to be a long-term assignment, but as a learning position prior to working independently as an Installation Technician.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Develop technical skills, knowledge of supported product lines, and proficiency in following our policies and procedures.
• Timely and proper completion of assigned tasks, either individually or under the guidance of a senior Technician.
• Develop and maintain good customer relations in a manner that exemplifies Rite-Hite's image and commitment to customer service.
• Compliance with all company policies and safety guidelines.
• Assist in the installation, inspection, service, and repair of equipment in the field under the direction of a senior Installation Technician. Comfortable working at heights in various weather conditions. May also be assigned to performance planned maintenance and other uninvolved tasks.
• Complete all required training classes and modules to demonstrate proficiency and understanding.
• Using the handheld devices (or paper backup forms if needed) accurately complete all necessary paperwork associated with field service, repair and installation including service tickets, time sheets, open job tracking form and safety analysis sheets.
• Maintain compliance with operation and communication standards as per the Field Technician Handbook.
• This position requires the operation of truck-based cranes, forklifts, welders, torches, and power and hand tools.
• Follow all company and customer safety requirements.
• Follow all customer-specific requirements, policies, and directions on their work sites.
• Work closely with all other departments in the company, communicating and coordinating activities to efficiently maximize customer satisfaction.
• Other duties as assigned.

EDUCATION and / or EXPERIENCE

The successful individual will possess :

KNOWLEDGE / SKILL REQUIREMENTS

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