Workforce manager Jobs in Markham, ON

Senior Advisor – Workforce Development Practice | Markham, ON | Hybrid – ID#7257

Are you ready to make an impact in the Power & Utilities and Data Centre industry?

Join PTAG, a leading Project Management Advisory & Services firm, recognized across North America for helping world-class clients deliver major capital projects successfully. We are seeking a Senior Advisor to join our growing Workforce Development Practice. As the practice’s first senior delivery hire, you will lead full-cycle advisory engagements for PTAG’s cornerstone Power & Utilities and Data Centre clients.

This role owns delivery of PTAG’s five-phase advisory framework, which translates a client’s capital programme into a time-phased, competency-specified labour demand profile, through benchmarking their current workforce, designing an optimized sourcing strategy, and building an integrated workforce plan.

It is a highly visible, client-facing role: the person who sits across the table from a utility’s capital programme director and answers the two questions the practice exists to answer – can this project accelerate with the right resources, and how can PTAG partner with them to access those resources at the lowest cost?

As the practice’s first senior advisory hire, you will also shape how PTAG shows up with clients – from the workshops it runs and the advisory materials it leaves behind, to the standard every advisor hired after you will be held to.

About PTAG
At PTAG, we help our clients plan, manage, and execute their most challenging projects with innovation, integrity, and collaboration.
Our mission is to help our clients achieve successful delivery and efficient operation of their capital projects.
Our vision is to support global leaders in the selection, planning, and execution of their major initiatives.
Our values include:

• Safety: The safety of our employees, suppliers, and clients is always the top priority.
• Collaboration: We build true partnerships with clients and service providers.
• Leadership: We elevate project performance through the application of best practices.
• Accountability: We take responsibility for every aspect of our engagements.
• Client Satisfaction: We strive for 100% satisfaction on every project.
• Integrity: We believe in open and transparent communication at all levels.

Role & Responsibilities
In this role, you will:

• Lead client engagements across Phases 1–4 of PTAG’s advisory framework: demand modeling, current-state workforce assessment (KSBA benchmarking and gap analysis), sourcing strategy design (7Bs framework and talent cost benchmarking), and workforce plan development.
• Serve as the senior client-facing lead on cornerstone Power & Utilities / Data Centre engagements, building trust with capital programme directors and establishing a credible, on-the-ground voice for the practice.
• Design and deliver executive-facing advisory materials and workshops – such as demand profiles, gap analyses, and sourcing playbooks – that translate complex workforce data into clear, decision-ready recommendations, and facilitate the stakeholder conversations (process mapping, design workshops, change-impact discussions) needed to build client buy-in for the resulting plan.
• Ground every demand profile, gap analysis, and sourcing recommendation in verified, competency-level availability data rather than salary-guide assumptions, working closely with the Workforce Intelligence Analyst so every engagement both draws on and feeds the data lake.
• Apply the KSBA (Knowledge, Skill, Behaviour, Attitude) diagnostic framework and NCCER/CII/PMI/AACE-aligned methodologies to distinguish true capacity gaps from capability gaps, and prescribe the right remedy – training, sourcing, or role-fit review.
• Support Phase 5 implementation and training-loop delivery on active retainer engagements, in coordination with future Training & Development Specialists.
• Partner with the Practice Lead and BD function during the sales cycle to scope engagements, recommend the right service tier and delivery approach, and set realistic expectations before a proposal goes out.
• Contribute to proposal development and client presentations, and help build PTAG’s thought-leadership presence in the Power & Utilities / Data Centre workforce space.
• Feed field experience and client use cases back into the practice to sharpen the advisory framework, the data lake’s priorities, and (eventually) the Pillar 2 dashboard roadmap, rather than letting engagement learning stay siloed.
• Act as a relationship backstop for the Practice Lead on key cornerstone accounts, reducing single-point-of-failure risk in the practice’s first year.
• As additional Senior Advisors join, provide quality oversight and coaching on their engagement work without becoming a bottleneck to delivery.
• Uphold the practice’s data capture standards on every engagement so client work systematically builds PTAG’s proprietary labour intelligence asset.
• Within your first year, lead 2–3 active Pillar 1 client engagements, including at least one Power & Utilities / Data Centre cornerstone account.
• Deliver executive-level workshops and advisory sessions that visibly shape clients’ sourcing and workforce decisions.
• Earn positive client references that lead to repeat or expanded engagements.

Qualifications / Requirements
To succeed in this role, you bring:

• 8+ years of experience in workforce planning, capital-project advisory, or a related capacity/capability planning discipline – ideally within energy, utilities, industrial construction, or large capital programs.
• Proven ability to lead client engagements end-to-end – from scoping a demand profile and benchmarking the current workforce, to designing a sourcing strategy and building an integrated workforce plan – independently and under time pressure.
• Comfort leading executives through workforce and sourcing trade-offs, not just producing analysis for them, with a working knowledge of modern strategic workforce planning at the 2,000+ employee scale typical of utility clients.
• Understanding of how KSBA (Knowledge, Skill, Behaviour, Attitude) diagnostics distinguish true capacity gaps from capability gaps, and the ability to apply them within PTAG’s five-phase advisory framework.
• Familiarity with competency and credentialing frameworks relevant to capital projects (NCCER, CII, PMI, AACE) and how they map to licensing and skill requirements in Power & Utilities and Data Centre work.
• Knowledge of the 7Bs sourcing framework (Buy, Build, Borrow, Bind, Bounce, Balance, Bot) and talent cost benchmarking principles.
• Insight into Power & Utilities / Data Centre workforce dynamics – grid and HV workforce shortages, skills-gap analysis, and the emerging impact of AI and automation on skilled-trades demand.
• Experience designing and facilitating executive workshops and advisory materials that hold up in front of a capital programme director, and translating complex, competency-level workforce data into clear, client-ready recommendations.
• Ability to scope and price engagements credibly during the sales cycle, in partnership with BD.
• A client-first, consultative style that builds trust quickly with senior capital-programme stakeholders and earns the standing to challenge their assumptions when the data warrants it.
• Rigour in grounding every recommendation in verified competency-level data rather than convenient assumptions or salary-guide shortcuts.
• A collaborative approach, working hand-in-glove with the Workforce Intelligence Analyst so every engagement both draws on and feeds the data lake.
• Self-direction under ambiguity – comfortable being one of the practice’s first two hires, with limited internal precedent to lean on.
• Energy for solving a client’s hardest workforce problem, not just delivering a polished deck, and a view of the Power & Utilities / Data Centre workforce crisis as a career-defining market opportunity.
• An ownership mindset: treating every engagement as a chance to strengthen PTAG’s proprietary data asset and market position, and comfort being a visible face of the practice in proposals, workshops, and thought leadership.

Salary Range for Role: $180,000-220,000 total compensation (including bonus)
Compensation at PTAG varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set and level of experience.

Why Join PTAG?
At PTAG, you’ll be part of a dynamic, growing consulting firm that values professional development, collaboration, and innovation.

• Opportunity to work on major infrastructure and capital projects.
• Exposure to industry-leading clients and partners.
• Competitive compensation and comprehensive benefits package.
• Flexible work environment and opportunities for advancement.
• A culture that values safety, accountability, and excellence.

PTAG is proud to be an equal opportunity employer committed to fostering a diverse and inclusive workplace.

PTAG uses AI-enabled tools to support certain aspects of the recruitment process, including reviewing applications against job-related criteria. These tools are used to assist our recruiters. All hiring decisions are made by PTAG recruiters and hiring managers.