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Workforce manager • vaughan on
- Promoted
Counsel, Office of the Complaints Resolution Commissioner, Office of General Counsel - 9 month [...]
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CineplexRichmond Hill, CanadaCounsel, Office of the Complaints Resolution Commissioner, Office of General Counsel - 9 month [...]
Law Society of OntarioGolden Horseshoe, ON, Canada- Full-time
OVERVIEW
JOB PURPOSE :
Counsel provides legal expertise, process analysis, and support to the Complaints Resolution Commissioner (Commissioner) and Manager in the review and resolution of concerns raised by complainants, respecting decisions of the Law Society to close a complaint file without taking further action.
QUALIFICATIONS REQUIRED :
- An LL.B. and membership in good standing with the Law Society.
- A minimum of 7 years' related post-call experience in private practice and / or legal experience in administrative law with a regulatory body or government environment.
- Knowledge of the Rules of Professional Conduct, the Law Society’s regulatory process, and the complaints review and resolution processes of the CRC.
- Clear and articulate oral and written communications in both individual and group settings.
- Proficiency in Microsoft Office applications and Internet research techniques.
- Formal training in Dispute Resolution theory and practice is an asset.
- Private practice experience is an asset.
- By submitting your application for employment, you agree to a clearance check of your regulatory history with the Law Society, and to the use of this information in assessing suitability for employment at the Law Society.
KEY ACCOUNTABILITIES
Client / Customer Service Planning
Service Delivery
People Leadership
Financial Responsibility
Research
Team Membership
WORKING ARRANGEMENT
The Law Society has introduced a Distributed Workforce Model to leverage flexibility and agility, and to maximize employee productivity and engagement. Work arrangements will be determined by role and departmental requirements. The working arrangement for this position has been classified as hybrid, where the employee will regularly flex their work location between home and office. The specific application of this will be communicated to applicants contacted during the recruitment process.
OUR COMMITMENT
The Law Society of Ontario is an equal opportunity employer that is committed to diversity and inclusion. We welcome applications from persons representing the diversity of our community. We are committed to creating an accessible, barrier-free and inclusive workplace and are committed to continuing compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Please make any requirement you may have for accommodation during the recruitment process known when contacted.
If you are unable to apply to this position due to the requirement for an accommodation of any kind, please email us at [email protected] or call 416-947-3475. We appreciate all interest and will directly contact candidates under consideration.
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