Support analyst Jobs in Kitchener, ON

Ready to Make a Real Impact? Join e-STORAGE! Who We Are Welcome to e-STORAGE, a proud member of the Canadian Solar Inc. (NASDAQ: CSIQ) family! We’re leading the way in designing, building, and integrating advanced battery energy storage systems for utility-scale projects. Our mission? To accelerate the world’s renewable energy transition and create a more sustainable, resilient energy future for everyone. With our innovative SolBank lithium-iron phosphate battery technology and comprehensive project services, we’re not just building products we’re powering communities and making a difference worldwide.

Position Title: Commercial Analyst Department: EQS Compensation: $90,000 - $140,000 + annual bonus (paid in local currency; range varies by location) Reports To: Data and Delivery Manager Location: Kitchener, ON (Onsite)

About the Role: The Commercial Analyst II will play a critical role in our rapidly growing Battery Energy Storage System (BESS) team and our expansion within the Global markets (North America, LATM, Australia). The Commercial Analyst II will own and lead the RFP & competitive bid processes, the negotiation of contracts with contractors & suppliers, conduct cost analysis, and making strategic product decisions for projects ranging in scope and complexity for assigned projects.

Responsibilities:

• Own and lead the RFP response and competitive bid processes for projects globally, analyzing commercial and legal aspects of Customer RFPs to develop a competitive submission to continue to grow the execution pipeline.
• Lead the Customer and sub-contractor contract negotiation phase for equipment, services, and EPC contracts by collaborating with key internal and external stakeholders to identify and mitigate risks.
• Develop key requirements for RFPs to sub-contractors and evaluate the bid results.
• Responsible for bid analysis and modeling to support the strategic procurement process.
• Work with supply chain to capture competitive intelligence and generate insights on supply chain and BESS landscape.
• Interacts with external parties including Customers, vendors, and potential suppliers.
• Actively identify opportunities to improve business processes and support the implementation of such.
• Ensure the organization's internal contract documents are accurate and well maintained.
• Provide contract support to the Project's team during contract execution.

Required Qualifications and Skills:

Bachelor’s degree in either Business, Engineering, Management, Finance, or Economics or related field degree. Commercial contract negotiation and RFPs management experience for equipment supply in the energy sector. Proficient at aggregating and understanding and responding to requirements and information as part of the RFP process. Proven experience in partnering with internal and external stakeholders to optimize a response and the decision-making process. Proficient with Microsoft Office applications and Salesforce. Fluent in English in speaking and writing. Enthusiasm for working with Customers and suppliers. Strong “intrapreneurial" mindset for process analysis, problem solving and strategy development skills. Ability to take critical decisions in the face of limited or conflicting data and under time pressure. Willingness and ability to travel and work intensively during negotiation periods. Excellent communication skills and confidence with executive level presentations Demonstrated teamwork skills and proven leadership skills in virtual project teams. Ability to manage multiple complex activities simultaneously. Dedicated to details while keeping the bigger picture in mind.

e-STORAGE is Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, colour, religion, sex, national origin, sexual orientation, disability, or veteran status. e-STORAGE uses AI-assisted tools during parts of the hiring process, including screening and workflow automation. All final hiring decisions are made by humans. This is a current vacancy, and we are actively hiring for this position.

What It’s Like to Work Here

At e-STORAGE, you’re more than just an employee—you’re part of a team that values your ideas, your background, and your unique perspective. We believe that a culture of equity, diversity, and inclusion isn’t just the right thing to do—it’s the secret to our success.

• Integrity: We do what’s right, always.
• Innovation: We encourage fresh thinking and bold ideas.
• Quality: We take pride in delivering excellence, every time.
• Customer Focus: We listen, we care, and we deliver.
• Sustainability: We’re passionate about protecting our planet for future generations.

Why You’ll Love Working With Us

Join a global leader in renewable energy, backed by over 23 years of Canadian Solar experience. Work on projects that matter—helping to build a cleaner, greener world. Thrive in a supportive, collaborative environment where your growth is our priority. Enjoy a competitive salary and a generous benefits package.

What we are looking For

The right mix of education, experience, and skills for the role. Great communication, teamwork, and problem-solving abilities. A true commitment to safety, ethics, and sustainability.

Your Rewards

We offer a competitive salary, performance bonuses, and a comprehensive benefits package—including health coverage, retirement plans, paid time off, and more.

#CSeSTORAGE Canadian Solar's subsidiary, "e-Storage," is at the forefront of energy storage innovation. With cutting-edge technologies and a commitment to sustainability, e-Storage provides smart and efficient energy storage solutions. We empower the seamless integration of renewable energy sources and ensure grid reliability. Join us in shaping the future of clean, reliable, and sustainable energy.

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