Support analyst Jobs in Cambridge, ON

EDI Analyst Parrish & Heimbecker Join our team that shares your Passion & Heart for Canadian agriculture!

Parrish & Heimbecker, Limited (P&H) has an opportunity for a motivated, forward-thinking, and dedicated individual as an EDI Analyst based in Winnipeg, MB, Cambridge or Guelph, ON.

• Work and grow with a family-owned company.

Join our team with Purpose & History!

P&H’s roots go back over 115 years.

We have always been a Canadian, family-owned and managed agri-business that understands the qualities and conditions needed for meaningful growth.

Our corporate culture values are family values; honesty and integrity with a focus on listening and continuous learning.

Like family, we support our staff to always do better.

With over 80 locations spanning from coast to coast, and trade links around the globe, P&H is growth-oriented, diversified and vertically integrated with operations spanning across grain merchandising, flour milling, crop input distribution, animal feed production, egg grading and processing.

Benefits Parrish & Heimbecker Ltd has a people-first approach therefore, we offer many perks to our hard-working staff!

Some of our benefits include: Learning and Development Programs Dental, Vision, and Extended Health Care Tuition Reimbursement Employee Assistance Program Paid Time Off RRSP Matching Wellness Program Company Events Your Role As EDI Analyst, you will be responsible for supporting and improving EDI integrations between P&H systems and external trading partners, ensuring accurate, timely, compliant exchange of orders, shipments, invoices, and inventory data.

You will work with IT, ERP teams, stakeholders, and partners to resolve issues, onboard new partners, and continuously improve EDI processes across P&H divisions.

Day to Day Monitor day-to-day EDI transactions to ensure timely, accurate processing of inbound and outbound data Troubleshoot and resolve EDI transaction failures, data discrepancies, and integration issues Collaborate with suppliers and customers to resolve EDI discrepancies promptly, strengthening relationships and minimizing financial impact Maintain up-to-date EDI documentation, process flows, and support procedures Identify opportunities to streamline EDI processes, improve reliability, and reduce manual intervention Support audits, compliance reviews, and reporting related to EDI operations Coordinate onboarding of new trading partners Oversee EDI projects to integrate new clients, enhance processes, implement best practices, and ensure regulatory compliance Act as a technical liaison between P&H and external partners to confirm connectivity, format, and compliance Collaborate with stakeholders nationwide during ERP implementation to ensure EDI integration and accurate data flow between systems Provide operational support for the organization’s middleware platform (Ignite) Monitor integration of health and error queues, escalating complex middleware issues to vendors or senior IT resources as needed Additional responsibilities and duties may be assigned Qualifications Bachelor’s degree in computer science, information systems, or a related field 3–5 years’ experience with EDI software applications Proven ability to troubleshoot data communication and system integration issues and quickly isolate EDI problems Experience with EDI VANs (value-added networks) preferred Bilingual (French/English) is an asset Background in agriculture or agribusiness is an asset Excellent analytical, problem-solving, and organizational skills with strong attention to detail Strong communication skills with cross-functional teams and departments Ability to prioritize competing tasks and meet tight deadlines Ability to work independently and manage confidential and sensitive information with discretion We thank all applicants, but only those selected for an interview will be contacted.

P&H is committed to building a skilled and diverse workforce that is reflective of Canadian society.

As a result, Parrish & Heimbecker, Limited is an equal opportunity employer and is in compliance with the Employment Equity Act.

P&H welcomes and encourages applications from women, aboriginal people, people with disabilities and members of visible minorities.

Accommodations in relation to the job selection process are available upon request for both internal and external candidates taking part in all aspects of the recruitment process.

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