Support analyst Offres d'emploi - Cambridge, ON
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Support analyst • cambridge on
Dernière mise à jour : il y a 6 heures
Sonova is a global leader in innovative hearing solutions : from personal audio devices and wireless communication systems to audiological care services, hearing aids and cochlear implants.We operat...Voir plusDernière mise à jour : il y a plus de 30 jours
VIRTUAL59 - REMOTE / TELETRAVAIL - ON - BMO.Canadian Securities Course (an asset).Bilingual French / English (mandatory).
Provides first and / or second level business support, advice, and guidance to sal...Voir plusDernière mise à jour : il y a 5 jours
Overview Languages : English Education : Bachelor's degree Experience : 1 year to less than 2 years On site Work must be completed at the physical location.
There is no option to work remotely.Responsi...Voir plusDernière mise à jour : il y a plus de 30 jours
MsoNoSpacing"> Job Title : Deskside Analyst Job Location : Kanata - Ottawa, ON Mode : Contract ...Voir plusDernière mise à jour : il y a 2 jours
Heures de travail : 12 to 25 hours bi-weekly.Health services / allied health / health sciences, general.Home health aide / home attendant.
Nursing assistant / aide and patient care assistant / aide.Practical n...Voir plusDernière mise à jour : il y a plus de 30 jours
The Support Analyst provides application support to customers involving answering complex questions, contributing to a knowledge base, and serving as a support liaison between the company and the c...Voir plusDernière mise à jour : il y a plus de 30 jours
Job role : Associate - Customer Support and Retention.On this project you will be providing frontline customer service and support for internet customers.
You will be answering questions and resolvin...Voir plusDernière mise à jour : il y a 16 jours
The candidate is expected to provide assistance with both Technical Support issues and product-usage best practices.He should demonstrates in-depth understanding of customers' industries and core b...Voir plusDernière mise à jour : il y a plus de 30 jours
Mandatory skills : PurView experience, Databricks, Metadata tagging, Data Governance, Data Classification & tagging.Location city(s) : Toronto or London or Winnipeg.
Eligibility : Candidates with 5 - 7...Voir plusDernière mise à jour : il y a 4 jours
Business Analyst Parrish & Heimbecker Join our team that shares your Passion & Heart for Canadian agriculture! Parrish & Heimbecker, Limited (P&H) has an opportunity for a motivated...Voir plusDernière mise à jour : il y a plus de 30 jours
At RONA, our employees let their passion blossom every day.Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities...Voir plusDernière mise à jour : il y a 6 heures
If interested please share your resume at.Duration : 1 Year (with potential for extension).Department : Core Insurance Delivery.
The proposed resources should meet the following requirements : .Minimum ...Voir plusDernière mise à jour : il y a 1 jour
At RONA, our employees let their passion blossom every day.Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities...Voir plusDernière mise à jour : il y a plus de 30 jours
Are you a talented individual looking to join a dynamic team? We are seeking enthusiastic and dedicated professionals to join us as Customer Service Representatives.
About Us : At our company, we emp...Voir plusDernière mise à jour : il y a plus de 30 jours
We are looking for an Application Developer both Java and.The split would be 75% Java work and 25%.This is 1 year contract, work could be out of Toronto or Waterloo.
The required candidate will be a...Voir plusDernière mise à jour : il y a plus de 30 jours
Farm Mutual Re is a mutual reinsurer that offers tailored reinsurance solutions for varied insurance lines and helps mutual insurers keep their promises by providing financial stability and insuran...Voir plusDernière mise à jour : il y a 28 jours
At Peroptyx, we are looking for Data Analysts who will review mapping data for digital mapping applications.Your research capabilities will validate and ensure that the navigation of certain routes...Voir plusDernière mise à jour : il y a plus de 30 jours
D2L is a cloud company that is modernizing education and building the Future of Work.The old models of teaching and learning are in the midst of the largest transformation in history, and D2L is at...Voir plusDernière mise à jour : il y a plus de 30 jours
Perform intermediate-to-advanced hardware break-fix services on PCs, laptops, network printers, and servers, etc.Perform intermediate-to-advanced IMAC (installs, moves, add, changes) services : hard...Voir plusDernière mise à jour : il y a plus de 30 jours
Quality Assurance Support Analyst
SonovaKitchener (ON), Canada130 000,00 $CA – 150 000,00 $CA par an
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Quality Assurance Support Analyst
SonovaKitchener (ON), CanadaIl y a plus de 30 jours
Salaire
130 000,00 $CA – 150 000,00 $CA par an
Description de posteDiploma / degree in Science / Healthcare, Software and / or Mechanical Engineering Minimum 3 years experience in a hi-tech product / electronics environment or medical device or hearing aid field Familiarity with ISO 13485, MDSAP, MDR Experience in risk management and documentation will be desirable Ability to give presentations to a wide spectrum of audiences Ability to understand, interpret and explain complex device quality regulations to non-experts Exciting and challenging work environment Collaborative culture Opportunities for continuous self-improvement Opportunities for flexible hybrid model work environment A company that values diversity and inclusion Rich benefits plan including wellness benefit, paramedical (massage therapist, naturopath, and competitive compensation including variable component and employer match on pension contributions Mentorship program and career development plans
Sonova is a global leader in innovative hearing solutions : from personal audio devices and wireless communication systems to audiological care services, hearing aids and cochlear implants. We operate through four businesses – Hearing Instruments, Audiological Care, Consumer Hearing and Cochlear Implants – and the core brands Phonak, Unitron, AudioNova, Sennheiser (under license) and Advanced Bionics as well as recognized regional brands. At Sonova we create sense by bringing sound to life.
Overview : As a Quality Assurance Support Analyst you will be responsible for ensuring that all products developed, manufactured and / or distributed by Unitron / Sonova comply with all appropriate medical device standards and perform their intended function.
What you’ll do :
- Collect and / or download field performance data and complaints, review, and prepare monthly reports.
- Track trends in data related to product reliability, servicing and customer service call logs.
- Conduct analysis of related data and recommend appropriate corrective and / or preventative actions.
- Provide specialized quality analysis and reporting as required.
- Assist in completing biological safety of medical device assessment of accessories, assemblies and finished products.
- Co-ordination of risk management process within the project team.
- Participate on project teams responsible for Quality activities and deliverables.
- Investigate product related complaints. Prepare summaries and reports to management, make recommendations where possible.
- Participate on improvement teams, providing input related to quality issues.
- Perform other duties as requested by Manager.
What you bring to the team :
What makes us a great place to work for :
Sonova Canada is now a certified Great Place to Work May 2024- May 2025.
Don't meet all the criteria? If you’re willing to go all in and learn we'd love to hear from you!
We love to work with great people and strongly believe that a diverse team makes us better. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of race, color, creed / religion, sex, sexual orientation, marital status, age, mental or physical disability.
We thank all applicants in advance; however only individuals selected for an interview will be contacted. All applications will be kept confidential.