Talent.com
PeopleToGo
Deskside SupportPeopleToGo • Kitchener / Waterloo, ON, Canada
Deskside Support

Deskside Support

PeopleToGo • Kitchener / Waterloo, ON, Canada
30+ days ago
Job type
  • Full-time
  • Quick Apply
Job description

Responsibilities:

  • Perform intermediate-to-advanced hardware break-fix services on PCs, laptops, network printers, and servers, etc.
  • Perform intermediate-to-advanced IMAC (installs, moves, add, changes) services: hardware roll-outs, refreshes, and other hardware deployment related activities on PCs, laptops, printers, POS devices, etc.
  • Handle software installation/support/upgrades
  • Perform intermediate-to-advanced deskside support services installing and troubleshooting hardware, software, and network related issues
  • Provide 2nd level Help Desk support
  • Perform basic LAN and internetworking related activities
  • Handle bench repairs (depot service) & remedial maintenance
  • Respond/update/close calls from National Dispatch/Call Management Center
  • Communicate with customers to diagnose problem, establish E.T.A., and parts requirements

Knowledge, Skills, and/or Abilities Required:

  • Have 3 – 5 years of IMAC experience doing hardware roll-outs, refreshes, and other deployment related activities
  • Have 3 – 5 years of deskside support experience
  • Have 3 – 5 years of break-fix experience
  • Have strong internetworking and troubleshooting skills
  • Have A+ certification & at least one certification from either Cisco or Microsoft
  • May have other vendor certifications from OEMs (Dell, Toshiba, Lenovo, HP)
  • Must be a self-starter and have the ability to manage multiple tasks
  • Can act in a Team Lead capacity
  • Exceptional customer service skills
  • Good communication skills
  • Ability to work independently or as part of a team
  • Ability to complete tasks effectively with minimal supervision
  • Must be available to work flexible work schedules
  • Must have a minimum of a Diploma from a recognized IT program
Interested individuals should apply for this position with their most recent resume and daytime contact information.

Create a job alert for this search

Deskside Support • Kitchener / Waterloo, ON, Canada

Similar jobs

Senior IT Support Specialist — Onsite & Remote Troubleshooter

Penske LogisticsKitchener
Remote
Full-time

A leading logistics company in Kitchener is seeking a Sr.IT Support Specialist to install and support computers and peripherals.This role includes troubleshooting for local and remote sites, and pa... Show more

 • Promoted

Full Stack Developer

YNCUKitchener, Region of Waterloo, CA
Full-time

Get AI-powered advice on this job and more exclusive features.This range is provided by YNCU.Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Hum... Show more

 • Promoted

Senior Desktop and System Support Technician

Linamar CorporationGuelph, ON, CA
Full-time

Senior Desktop and System Support Technician.The Desktop and System Support Technician, Senior position will be responsible for IT customer service at designated facility; this includes maximizing ... Show more

 • Promoted

AVEVA E3D and Cats & Specs Administrator

Babcock & WilcoxCambridge, Region of Waterloo, CA
Full-time

As an AVEVA System Administrator, you will assist with configuration, maintenance, and overall administration of AVEVA applications within Babcock & Wilcox.You will have a chance to collaborate wit... Show more

 • Promoted

Guelph Service Desk Support Co-op

RWDIGuelph, ON, CA
Temporary

Elevate your tech skills as a Service Desk Support Co-op at RWDI in Guelph, ON.Gain hands-on experience in responding to user queries and resolving incidents.RWDI is seeking students for a fixed-te... Show more

 • Promoted

Holistic IT Support Specialist Focused on User Engagement and Solutions

PenskeKitchener, Region of Waterloo, CA
Full-time

Become a Senior IT Support Specialist and support users through comprehensive technical solutions.Your role will span remote and on-site assistance, ensuring seamless operations across devices.You ... Show more

 • Promoted

NEXIA Support and Maintenance Specialist

Humi Inc.Cambridge, Region of Waterloo, CA
Full-time

Pursue a role as a NEXIA Support and Maintenance Specialist.Focus on delivering high-quality customer support and system updates for NEXIA installations in a full-time capacity.You will oversee day... Show more

 • Promoted

IT Helpdesk Coordinator - Temporary with Remote Support

Magna InternationalGuelph
Remote
Full-time

An automotive technology company located in Guelph, Ontario, is seeking a Temporary Helpdesk Coordinator.This full-time role involves resolving IT issues, supporting customer inquiries, and maintai... Show more

 • Promoted

Wms Support And Integration Analyst

Rhenus LogisticsKitchener, Canada
Full-time

Step into the role of WMS Support and Integration Analyst, delivering exceptional technical support for Warehouse Management Systems.Help resolve complex system issues while collaborating with cros... Show more

 • Promoted

Client Support Representative (12 month contract)

Co-operators Assurance et services financiersGuelph, ON, CA
Full-time +1

Catégories d’emplois: Temporaire à temps plein (x mois).Modèle de travail: Hybride (2 jours au bureau).Langue: Le ou la titulaire de ce poste travaille en anglais.Renseignements supplémentaires : C... Show more

 • Promoted

Integration Rhapsody Administrator / Support Lead - KTek Resourcing

KTek Resourcingcambridge, on, ca
Full-time

Seeking an experienced Integration Rhapsody Administrator to support and maintain healthcare integrations across enterprise clinical and operational systems.The role involves administration, monito... Show more

 • Promoted • New!

Guelph Service Desk Support Co-op

Rowan-Williams-Davies-Guelph, ON, CA
Temporary

Elevate your tech skills as a Service Desk Support Co-op at RWDI in Guelph, ON.Gain hands-on experience in responding to user queries and resolving incidents.RWDI is seeking students for a fixed-te... Show more

 • Promoted

Technical Support Specialist for Advanced Underwater Robotics

Halma p.l.cKitchener
Full-time

Become a key asset in technical support for innovative underwater robotic solutions.Engage with customers, troubleshoot complex issues, and enhance their operational experience through remote assis... Show more

 • Promoted

Technical Support Specialist

Midea Canadaguelph, on, ca
Full-time

Technical Support Specialist- HVAC.About Midea America Canada Corporation (MACC):.Midea America Canada Corporation (MACC) is a Global leader in home appliances manufacturing, dedicated to improving... Show more

 • Promoted

Senior Network Support Specialist

Fibernetics CorporationKitchener
Full-time

Senior Network Support Specialist.As a Senior Network Support Specialist, you will serve as a technical expert responsible for diagnosing and resolving complex Level 2 and 3 network, connectivity, ... Show more

 • Promoted

RQ08074:Systems Administrator/Operations Support Specialist

Rubicon PathGuelph
Full-time

RQ08074:Systems Administrator/Operations Support Specialist.Job Openings RQ08074:Systems Administrator/Operations Support Specialist.About the job RQ08074:Systems Administrator/Operations Support S... Show more

 • Promoted

Customer Support Analyst

Auxo | Growth Partnerguelph, on, ca
Full-time

Location: Remote (North America).Series A SaaS company operating in the industrial sector.Strong retention, strong growth, and a CS team that's become a real competitive advantage.The infrastructur... Show more

 • Promoted

WES/WCS Developer

QA ConsultantsBrantford, ON, Canada
Full-time

Location: Brantford, ON (On-Site)<br/><br/>About The Role.We are seeking a WES/WCS Technical Developer to join our team for an on-site logistics technology implementation project with P... Show more

 • Promoted

Sales Operations Support at 45Drives

Protocase Inc.Kitchener, Region of Waterloo, CA
Full-time

Support a thriving sales environment at 45Drives in Waterloo, ON as a Sales Support Associate.This full-time, in-office role is essential for delivering exceptional customer experiences.Join 45Driv... Show more

 • Promoted

Senior Wms Support Analyst

Rhenus SE & Co. KGKitchener, Canada
Full-time

What will you do:Deliver high-quality technical support for Warehouse Management Systems (WMS), resolving complex issues for internal and external stakeholders.Act as a technical liaison between su... Show more