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Support analyst Jobs in Waterloo, ON

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Support analyst • waterloo on

Last updated: 17 hours ago

Desktop Support level 2

people to goKitchener / Waterloo, Ontario, Canada
Full-timeFull-time
Quick Apply

Perform intermediate IMAC (installs, moves, add, changes) activities: hardware roll-outs, refreshes, and other hardware deployment related activities on PCs, laptops, printers, POS devices, etc.Han... Show more

CyberArk Operations Analyst (Idira)

manulifeWaterloo, Ontario
Full-timeFull-time

The CyberArk Operations Analyst (Idira) is a key member of the Privileged Access Services Operations team, responsible for the day-to-day operation, support, and maintenance of CyberArk services.Th... Show more

Home Support Worker (HSW)

bloom care solutionsWaterloo, ON, CA
Part-timePart-time

JOIN one of the Canada's Top Growing Companies - we can't wait to welcome you aboard!.Bloom is looking for great people and we are paying industry-leading rates.Bloom is a growing Digital Health Te... Show more

Personalization & Experimentation Analyst

manulifeWaterloo, Ontario
Full-timeFull-time

The Personalization & Experimentation Analyst is responsible for building, launching, and managing personalization and testing experiences across digital channels using Adobe Target.Working closely... Show more

Senior Financial Analyst

care partnersWaterloo, ON, CA
CA$90,000.00–CA$110,000.00 yearlyCA$90,000.00–CA$110,000.00 yearly
Full-timeFull-time

Reporting to the Controller, the Senior Financial Analyst is responsible for leading budgeting and forecasting initiatives and strategically analyzing financial data to identify trends and improve ... Show more

Sr Analyst, Financial

definityWaterloo, ONT, Canada
TemporaryTemporary

Definity is the parent company to some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and Petline Insu... Show more

Culinary Staff | Culinary Support

canadian brewhouseKitchener, ON, CA
CA$17.95 hourlyCA$17.95 hourly
Full-timeFull-time
Quick Apply

Welcome to The Canadian Brewhouse, Canada's fastest-growing independent restaurant group!.We know that without our incredible teams we wouldn't be a fraction of where we are today.Our teams live an... Show more

Senior Financial Analyst

care partnersKitchener, ON
CA$90,000.00–CA$110,000.00 yearlyCA$90,000.00–CA$110,000.00 yearly
Full-timeFull-time

Reporting to the Controller, the Senior Financial Analyst is responsible for leading budgeting and forecasting initiatives and strategically analyzing financial data to identify trends and improve ... Show more

Personalization & Experimentation Analyst

manulifeWaterloo, Ontario
CA$62,850.00 yearlyCA$62,850.00 yearly
Full-timeFull-time

The Personalization & Experimentation Analyst is responsible for building, launching, and managing personalization and testing experiences across digital channels using Adobe Target.Working closely... Show more

Accounting Analyst – 12 months

mason groupwaterloo, ontario
Full-timeFull-time

Our client in the technology industry is looking for an Accounting Analyst to join them on a 12 month basis.The role is working at their offices in Kitchener or remotely.This role will support addi... Show more

Bilingual Product Support Analyst (Canadian French)

d2lKitchener, Ontario, Remote – Canada, Toronto, Ontario, Winnipeg, Manitoba
CA$55,000.00–CA$65,000.00 yearlyCA$55,000.00–CA$65,000.00 yearly
RemoteRemote
Full-timeFull-time

D2L is a cloud company that is modernizing education and building the Future of Work.The old models of teaching and learning are in the midst of the largest transformation in history, and D2L is at... Show more

Credit Analyst

franklin empireKitchener, ON, CA
Full-timeFull-time

Beyond products, we specialize in Automation and Control Systems, Process Instrumentation and Lightning solutions.With our Electro-Mecanik Playford and DS Tech shops our product/service offering is... Show more

Technical Operations Analyst

rideWaterloo, Ontario, Canada
CA$55,000.00–CA$65,000.00 yearlyCA$55,000.00–CA$65,000.00 yearly
Full-timeFull-time

This is an opportunity in the exciting and fast-growing transportation technology industry.Public transit is being transformed from a system of static, scheduled fixed-routes, to a dynamic on-deman... Show more

Senior Data Analyst

sun lifeWaterloo, Ontario
Full-timeFull-time

Finance Data Analytics is a collaborative, high-performing team that values both results and how we achieve them.We challenge and support one another, balancing ambitious goals with healthy work–li... Show more

National Disability Support

sun lifeWaterloo, Ontario
Full-timeFull-time

Are you passionate about making a difference in the lives of Canadians? Join Sun Life’s Group Disability team and play an important role in supporting employees and employers as they navigate disab... Show more

 • New!

QNX Open Source Analyst

qnx software systemsWaterloo, Ontario
CA$90,000.00–CA$126,000.00 yearlyCA$90,000.00–CA$126,000.00 yearly
Full-timeFull-time

QNX enhances the human experience and amplifies technology-driven industries, providing a trusted foundation for software-defined businesses to thrive.The business leads the way in delivering safe ... Show more

Deskside Support

people to goKitchener / Waterloo, ON, Canada
Full-timeFull-time
Quick Apply

Perform intermediate-to-advanced hardware break-fix services on PCs, laptops, network printers, and servers, etc.Perform intermediate-to-advanced IMAC (installs, moves, add, changes) services: hard... Show more

Business Data Analyst

rideWaterloo, Ontario, Canada
CA$80,000.00–CA$90,000.00 yearlyCA$80,000.00–CA$90,000.00 yearly
Full-timeFull-time

This is an opportunity in the exciting and fast-growing transportation technology industry.Public transit is being transformed from a system of static, scheduled fixed-routes, to a dynamic on-deman... Show more

Senior Data Analyst

care partnersWaterloo, ON, CA
CA$80,000.00–CA$95,000.00 yearlyCA$80,000.00–CA$95,000.00 yearly
Full-timeFull-time

We are hiring for a Senior Data Analyst to join our team!.This role will enable decision-makers to make evidence-based decisions, support growth efforts, and identify threats and opportunities thro... Show more

IT Business Systems Analyst

manulifeWaterloo, Ontario
CA$90,160.00 yearlyCA$90,160.00 yearly
Full-timeFull-time

The successful candidate will join the John Hancock Insurance Technology team and contribute to solutions supporting New Business and Underwriting platforms and processes.In this role, you will res... Show more

People also ask
Desktop Support level 2

Desktop Support level 2

people to goKitchener / Waterloo, Ontario, Canada
30+ days ago
Job type
  • Full-time
  • Quick Apply
Job description

Responsibilities:

  • Perform intermediate IMAC (installs, moves, add, changes) activities: hardware roll-outs, refreshes, and other hardware deployment related activities on PCs, laptops, printers, POS devices, etc.
  • Handle software installation/support/upgrades
  • Perform deskside support services installing and troubleshooting of hardware, software and network related issues
  • Provide 1st level Help Desk support
  • Perform basic LAN and internetworking related activities
  • Handle bench repairs (depot service) & remedial maintenance
  • Respond/update/close calls from National Dispatch/Call Management Center
  • Communicate with customers to diagnose problem, establish E.T.A., and parts requirements

Knowledge, Skills, and/or Abilities Required:

  • Have at 1 – 2 years of field service experience doing hardware roll-outs, refreshes, and other deployment related activities
  • Have at 1 – 2 years of deskside support experience
  • Have strong internetworking and troubleshooting skills
  • Have A+ certification
  • May have other vendor certifications from Cisco, Microsoft and/or from OEMs (Dell, Toshiba, Lenovo, HP)
  • Must be a self-starter and have the ability to manage multiple tasks
  • Exceptional customer service skills
  • Good communication skills
  • Ability to work independently or as part of a team
  • Ability to complete tasks effectively with minimal supervision
  • Must be available to work flexible work schedules
  • Must have a minimum of a Diploma from a recognized IT program

Interested individuals should apply directly with a copy of their most recent resume and daytime contact information.