Support analyst Jobs in Waterloo, ON

Job description:

We are currently looking to hire an OPERATIONS MANAGER for our client in Kitchener, ON.

Were looking for a dynamic operations leader to take full ownership of a high-volume materials recovery facility (MRF). This role is at the heart of environmental performance and operational excellencedriving efficiency, safety, and continuous improvement in a fast-paced, industrial setting.

If youre someone who thrives on optimizing complex operations, leading teams, and delivering measurable results, this is an opportunity to make a tangible difference every day.

What Youll Do:

As a site leader, you will be accountable for the full scope of facility operationsbalancing performance, cost control, and safety while building a high-performing team culture.

Operational Excellence

• Oversee daily site operations including inbound/outbound logistics, sorting, and processing activities
• Drive efficiency by reducing handling costs and improving throughput
• Continuously improve turnaround times for inbound and outbound vehicles
• Identify and implement process improvements to enhance productivity and reliability

Safety & Compliance

• Champion a culture of safety, ensuring adherence to all regulatory and operational standards
• Lead safety initiatives, meetings, and training to maintain a zero-incident mindset

Financial & Performance Management

• Manage site-level budgets and monitor performance against forecasts and historical data
• Identify cost-saving opportunities while maintaining operational integrity

Leadership & Team Development

• Build, coach, and lead a strong operations team
• Oversee hiring, training, performance management, and succession planning
• Foster a collaborative, accountable, and results-driven work environment

Facility & Stakeholder Management

• Ensure facility cleanliness, maintenance, and operational readiness through inspections and preventive programs
• Serve as a key point of contact for community and external stakeholders when needed
• Deliver clear, timely reporting and operational updates

Qualifications:

What Were Looking For:

Experience & Education

• Bachelors degree or equivalent combination of education and experience
• 7+ years of experience in operations, manufacturing, logistics, or industrial environments
• Proven leadership experience managing teams in a fast-paced setting

Core Strengths

• Strong operational and financial acumen
• Continuous improvement mindset (Lean/efficiency-driven thinking is a plus)
• Ability to lead through change and drive accountability
• Excellent communication and stakeholder management skills

Work Environment

• Combination of office and active industrial facility environment
• Hands-on leadership presence on the floor is essential

Compensation

• Base salary range: $93,800 $140,300
• Performance-based bonus eligibility
• Final offer will reflect experience, skills, and location

Why This Role Stands Out

• High visibility leadership role with full operational ownership
• Opportunity to drive meaningful environmental and business impact
• Autonomy to shape processes, culture, and performance

Ready to discuss? Connect today to learn more!

Qualified and interested applicants are encouraged to apply today in confidence by sending your resume as a MS Document

ONLY QUALIFIED CANDIDATES WILL BE CONTACTED

Why is This a Great Opportunity:

Our client is a Fortune 250 company and the largest environmental services provider in North America

• Essential service ? recession-resistant business
• Predictable, recurring revenue model (municipal + commercial contracts)

?? Bottom line: job security and long-term career runway

Salary Type : Annual Salary

Salary Min : CA$ 93800

Salary Max : CA$ 104300

Currency Type : CAD