Support analyst Jobs in Vaughan, ON

Map the World in Motion: Geospatial Product Support Analyst Intern (16-Month)

Are you ready to dive deep into the world of high-precision positioning and autonomous technology? Join Applanix, a Trimble company, for a comprehensive 16-month journey where you will help bridge the gap between complex inertial technology and real-world mobile mapping applications, ensuring our global customers have the support they need to map the world with pinpoint accuracy.

About Us: Trimble is a global technology company that connects the physical and digital worlds, transforming the ways work gets done. With relentless innovation in precise positioning, modeling and data analytics, Trimble enables essential industries including construction, geospatial and transportation.

Applanix, a division of Trimble, specializes in advanced positioning solutions combining inertial technology, GNSS, and perception-based localization. Our team is dedicated to the development and implementation of mobile mapping and real-time applications.

What Makes This Role Great

This isn't just a summer internship; it's a 16-month career immersion where you become a true subject matter expert. You will work alongside world-class engineers at the cutting edge of GNSS and inertial navigation, moving beyond theory to solve complex, high-stakes technical challenges for customers across the globe.

Key Exciting Responsibilities

• Technical Problem Solving: Respond to complex customer inquiries and provide high-level operations support, troubleshooting procedures, and problem resolutions.
• System Integration: Lead and assist with the installation of new systems, providing virtual or on-site customer training and technical sales demonstrations.
• Collaborative Innovation: Partner with Sales, Product Management, and Engineering to report product defects, influence new releases, and assess the impact of cutting-edge technology updates.
• Master Documentation: Prepare and maintain critical technical documentation, troubleshooting workflows, and customer-facing resources to streamline global support.

Essential Skills & Experience

• Currently pursuing a university degree in Geomatics, Civil, Computer, Electrical, or Industrial Engineering.
• Knowledge of GNSS/IMU technology, Mobile Mapping, Photogrammetry, or Remote Sensing if preferred.
• Excellent interpersonal skills with the ability to explain complex technical facts to diverse audiences, including customers.
• Strong troubleshooting skills within a Windows OS environment and the ability to manage high-pressure situations.

Bonus Points For

• Academic focus or interest in Geomatics, Geodesy, Surveying, or Navigation.
• Background in Engineering Physics or Advanced Mathematics.

Logistics

Location: Richmond Hill, ON, Canada - In-Office

Travel Requirement: Less than 10%

Why You'll Love Working With Us

At Trimble, we're not just a company that "does good"-we are a team dedicated to making a tangible, positive Real-World Impact. You'll work on projects that truly matter: Our purpose-driven culture means you'll be helping to build and deliver solutions that make work faster, safer, and more sustainable for millions of people worldwide. Collaborate with like-minded people: Our strong internal culture is a "hidden gem." You will work with a collaborative, supportive team that shares your purpose and fosters a genuine sense of belonging. Be an owner: Trimble thrives on individuals who take initiative and embrace ownership. You'll find an entrepreneurial spirit where success is often "self-authored," empowering proactive "doers."

Join a Values-Driven Team

At Trimble, our core values of Belong, Grow, and Innovate aren't just words-they're the foundation of our culture. We foster an environment where you are seen, heard, and valued (Belong); where you have an opportunity to build a career and drive our collective growth (Grow); and where your innovative ideas shape the future (Innovate). We believe in empowering local teams to create impactful strategies, ensuring our global vision resonates with every individual. Become part of a team where your contributions truly matter.

Geospatial Analyst Intern, Product Support Intern, Geomatics Engineering, Applanix, GNSS, Inertial Navigation, Mobile Mapping, Remote Sensing, Richmond Hill Engineering Jobs, Surveying Technology

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