Support analyst Jobs in Markham, ON

Individually we are people, but together we are Aviva. Individually these are just words, but together they are our Values – Care, Commitment, Community, and Confidence.

Are you passionate about data and not afraid of searching for a needle in a stack of hay? Does developing pricing techniques give you goosebumps? Do you get excited when discovering a new piece of data that could potentially drive better business results or make customers happy? Can you create Harry Potter like magic with Excel, Python or SAS?

When you join our diverse community of best-in-class talent, you’ll be gaining an unrivalled opportunity to spearhead product innovation and development, harness the latest cutting-edge technologies, and launch breakthroughs. And do it all faster and smarter as we combine data science and actuarial expertise to revolutionize how we approach pricing and deliver the best outcome for our customers and strategy.

We have a number of opportunities available, supporting different regions, so if you’re ready to help us redesign the way we do business, we want to hear from you!

What you’ll do:

• Develop and maintain best in class costing models such as rate indications, loss cost models and other pricing frameworks

• Be accountable for embedding best practice pricing methodologies leveraging techniques used in other jurisdictions within the Canadian environment

• Work closely with Corporate Actuarial, Claims, Finance Analytics, Underwriting and Government Relations to develop a deep understanding of Aviva’s personal insurance business and reflect key data and emerging trends into our pricing models

• Support Leader of Technical Pricing and Personal Insurance Leadership team in providing actuarial input into the company’s annual business plan

• Provide support to regional pricing teams during the rate filing process and in communications with regulators to influence outcomes, while assessing the impact of business decisions including rate or underwriting changes on expected future profitability within various regions/channels

• Develop actuarial pricing techniques, interpersonal skills and leadership skills through analyzing the profitability of the Aviva business by region/channel and forecasting anticipated changes to profitability by region/channel

What you'll bring:

• Bachelor degree in Actuarial Science, Math or Statistics or other related subjects

• Minimum of 2 CAS exams

• Minimum 1 year of P&C work experience

• Focus on enhancing the customer experience

• Actuarial curiosity to learn and explore new solutions

• Strong mathematical and statistical background

• Strong problem solving and analytical skills

• Proficiency in programming

• Experience with Python, MS Access, SAS and VBA is an asset

What you'll get:

• An open mind for new ideas and methodologies – you will develop predictive models for in depth analyses and improve current model/process. You will collaborate with Business Development partners on broker initiatives

• A great team and collaborative work environment – You will collate all the analysis from the various centers of excellence to determine pricing proposals for rate changes. The team will work closely with the business and other Teams in Personal Insurance to deliver each region/channel’s mandate.

• Advanced pricing and collaboration tools – You will research and apply both traditional and innovative ways to apply accepted actuarial techniques to business issues. You will develop actuarial pricing techniques that support the regions and provide pricing support for our personal insurance products

• A culture of personal and professional development – You will prepare and support regulatory rate filings and document actuarial pricing process and models.

In addition, we offer:

• Robust Actuarial Student Program to provide support and opportunities for actuarial students to become fully qualified actuaries and future leaders.

• The salary band for this position ranges from $70,000 to $95,000. Please note that individual salary is determined by factors such as job-related knowledge, skills and experience, as well as internal equity.

• Compelling rewards package including base compensation, eligibility for annual bonus, retirement savings, share plan, health benefits, personal wellness, and volunteer opportunities.

• Hybrid flexible work model.

• Outstanding career development opportunities.

• We’ll support your professional development education.

• Competitive vacation package with the option to purchase 5 extra days off per year.

• Employee-driven programs focused on gender, LGBTQ+, origins, diversity, and inclusion.

• Corporate wellness programs to support our employees’ physical and mental health.

Please note that we may use AI tools to help us through the recruitment process. This is an existing position which has been posted both internally & externally.

Aviva Canada has an accommodation process in place to provide accommodations for employees with disabilities. If upon commencement of employment you require a specific accommodation because of a disability, please contact your Talent Acquisition Partner so that an appropriate accommodation can be arranged. This process applies throughout your career with Aviva Canada.

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