Support analyst Jobs in Markham, ON

Work Location Type: Hybrid
As a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, We Keep The World Working® by serving more than 4.5 million customers worldwide with products delivered through innovative technology and deep customer relationships. We’re dedicated to providing value for customers, fostering an engaging culture for team members and driving strong financial results.

Our welcoming workplace enables you to learn, grow and make a difference by keeping businesses running and their people safe. As a Great Place to Work-Certified™ company, we’re looking for passionate people to join our team as we continue leading the industry over our next 100 years.

Compensation:

The base salary for this role ranges between $73,520 - $101,090, with eligibility for an incentive target of 5% which is contingent upon achieving both individual and company performance objectives.

The pay range above is not a guarantee of compensation but reflects the potential total compensation for this role at the time of this posting based on the assigned job grade. Actual compensation will vary depending on factors such as geographic work location, relevant experience and individual skills. The stated range is a reasonable estimate and may change over time; final compensation may fall above or below the range provided. Grainger reserves the right to amend, modify, or discontinue its compensation and benefits programs at any time, in accordance with applicable law.

This job posting is for an existing vacancy.

Position Summary:

The Pricing Analyst is responsible for developing contract and non‑contract pricing program strategies and supporting the execution and analysis of WFS overall pricing approach. Reporting to the Business Intelligence Manager, this role will conduct detailed pricing and financial analyses and collaborate closely with cross-functional teams to drive profitable growth.

The role supports the implementation of pricing and discounting strategies by providing analysis, modeling, and insights that inform execution across the business.

The successful candidate brings a deep understanding of competitive dynamics and business economics and knows how to bring pricing strategies to life across multiple channels.

This position partners with business leaders to support and advance pricing strategies and plans through rigorous analysis, modeling, and insights that inform decision-making.

Job Responsibilities (You Will):

• Pricing Strategy & Analysis
  • Develops contract and non-contract pricing strategies using customer, financial, and market data.
  • Evaluates competitive pricing activity and recommends responses based on quantified business impact.
• Modeling & Advanced Analytics
  • Builds and maintains pricing, forecasting, and financial impact models.
  • Applies statistical and data modeling techniques to transactional data to inform pricing recommendations.
• Execution & Enablement
  • Supports pricing execution through QRP price-point maintenance and post-implementation analysis.
  • Partners with cross-functional teams to ensure pricing decisions are operationalized effectively.
• Insight & Communication
  • Synthesizes complex analysis into clear insights and recommendations for senior leaders.
  • Conducts post-implementation reviews and recommends continuous improvements.
• Process & Governance
  • Contributes to the improvement of pricing tools, processes, and governance frameworks.
    
    

Education/Experience (You Have):

• Post-secondary degree/diploma in Business, Analytics, Computer Science, or related field (or equivalent experience).
• 3–5 years of experience in pricing, analytics, or a data-focused analytical role.
• Strong proficiency in SQL; experience working with large, complex datasets.
• Strong financial and analytical skills with the ability to translate data into insights.
• Experience with Snowflake and Power BI.
• Experience with R or Python.
• Exposure to pricing, commercial analytics, or revenue management.
• Experience partnering with cross-functional business teams.

Rewards and Benefits:
Our programs provide choice and flexibility to meet your individual needs. Check out some of the benefits available to you with Grainger (may vary based on hours worked):

• Medical, dental, vision and prescription drug coverage
• Paid time off (PTO) and up to 12 company holidays per year (dependent on home province)
• Life insurance coverage, including spousal and dependent life insurance.
• Employee Family Assistance Program to help team members with physical, emotional, mental, financial and other concerns
• Registered Retirement Savings Plan & Defined Contribution Pension Plan to help you save for your financial future
• Educational & Professional Membership Fee Assistance program
• Employee discounts, team member perks and more!
  
  

DEI Statement:

We encourage you to apply even if your experience doesn't perfectly match this job post as you may still be the right candidate for this role or others. We aspire to create a culture where everyone is comfortable being who they are, can learn and grow to realize their full potential, and is recognized and rewarded for their impact.

We are proud to be an equal opportunity workplace. All qualified applicants are considered for employment without regard to race, religion, sex, sexual orientation, gender identity, national origin, age, or disability. Should you need a reasonable accommodation during the application and selection process, please advise us so we can provide appropriate assistance.

Pre-employment background checks are required for all external candidates. Internal candidates undergo a background check when they move from a non-driving role to a driving role.

#LI-PS