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Support analyst Jobs in Markham, ON

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Last updated: 4 hours ago

Business Analyst

Mobis Parts Canada CorporationMarkham, Ontario, Canada
Full-time
Quick Apply

MOBIS Parts Canada ("MPCA") is a technological leader in the automotive industry focusing on the distribution of parts for Hyundai Motor Company and Kia Motors.Through collaboration, ingenuity and ...Show more

Technical Support Analyst

Computer TalkMarkham, Ontario
Full-time

ComputerTalk is growing at a rapid rate and we are looking for exceptional talent to add to our team.The environment is dynamic, challenging, exciting, and rewarding.We attribute our success to the...Show more

Sr. Desktop Support Analyst

PeopleToGoNorth York, Ontario, Canada
Full-time
Quick Apply

Location: Toronto, ON (North Toronto, ON).Our client currently has an opening for a.The role will provide Networking and Desktop support to users in providing Lotus Notes Ver.ID administration, PC,...Show more

Lease Analyst

BGISMarkham, ON, Canada
Full-time

The Lease Analyst, in conjunction with our RealLease technology platform, supports our clients nationwide in effectively and efficiently managing their leased portfolios.From abstracting critical l...Show more

Technical Support Analyst

Onico SolutionsRichmond Hill, Ontario, CA
Remote
Permanent

The Technical Support Analyst is responsible for providing technical support via phone, email or portal for our client’s end users and systems.Provide first level analysis of an incident and/or a s...Show more

Intern, Technical Support Analyst

BGISMarkham, ON, Canada
Full-time

BGIS is a leading provider of customized facility management and real estate services.With our combined team of over 6,500 globally, we relentlessly focus on enabling innovation through the service...Show more

Support Analyst, Sage Intacct (L1)

MNPMarkham, ON, Canadá
Full-time

What do you think of when you hear the name MNP? We are more than a prominent consulting firm in tax and accounting, we are redefining how organizations succeed in the digital age by bridging strat...Show more

Technical Support Analyst

Juventus ConsultingNorth York, Ontario
Full-time

We are looking for an Intermediate desktop Support Analyst to help upgrade PCs from Windows 7 to Windows 10.So essentially imaging PCs and delivering them.Windows 7 and Windows 10 in depth knowledg...Show more

Technical Support Analyst

Onico SolutionsVaughan, ON
Permanent

The Technical Support Analyst is responsible for maintaining the company’s IT desktops, laptops, and networking systems.The position will troubleshoot desktop issues, diagnose network related probl...Show more

Bilingual Technical Support Analyst

Computer TalkMarkham, Ontario
Full-time

Bilingual Technical Support Analyst.ComputerTalk is growing at a rapid rate and we are looking for exceptional talent to add to our team.The environment is dynamic, challenging, exciting, and rewar...Show more

JD Edwards (JDE) Support Analyst - Functional

Black & McDonaldMarkham, ON
Full-time +1

Permanent, full-time hours, hybrid (3 days in office, 2 days at home).The JD Edwards Support Analyst provides analytical and technical expertise in implementing, designing, developing, supporting a...Show more

Senior Financial Analyst

Vaco by HighspringMilliken, Ontario, Canada
Permanent

Our client is a social service agency.They are looking for a Senior Financial Analyst to join their team!.Hybrid work arrangement (1-2 days in office) with strong work life balance and flexible cul...Show more

 • Promoted

Senior Financial Analyst

The Mason Group Incvaughan, ontario
Full-time

Our client is a publicly traded leader in the Environmental Services space, known for its strong market presence and continued growth.They are currently seeking a Senior Financial Analyst to join t...Show more

 • Promoted • New!

Analyst

NBCRichmond Hill, Ontario
Full-time +1

Credit Risk Analytics team at National Bank, you will develop valuable risk management skills by working on credit risk modeling and risk reporting in areas like IFRS-9, stress testing, and capital...Show more

Contract Analyst

Terumo Medical CorporationVaughan, ON, CA
Full-time

The Contract Analyst is responsible for administering specific assigned stages of the Terumo Medical Corporation (TMC) Sales Contract Lifecycle that may include any of the areas pertaining to draft...Show more

Distribution & Logistics - Senior Analyst/Analyst, Supply Chain Network Support

AritziaVaughan
Full-time

As the Senior Analyst/Analyst, Network Support,you will:.Project manage or be the Business Lead on cross-functional initiatives.Integrate new infrastructure into and out of Supply Chain.Collect, or...Show more

IT Support Analyst (Bilingual French and English)

HERITAGE SERVICE GROUP CANADAMarkham, ON, CAN
Full-time

Extended Health benefits, Great work environment, Opportunity for growth, RRSP, EAP.RG Henderson, a division of Heritage Food Service Group of Canada, is the largest service provider for the food s...Show more

Business Analyst

BMO Financial GroupScarborough, ON
Temporary

BMO is an organization driven by a shared Purpose: Boldly Grow the Good in business and life.It calls on members of its team, to create lasting, positive change for its customers, its communities, ...Show more

SAP Application and Material Inventory Support Analyst​

Axelon Services CorporationMarkham, ON
Full-time

SAP Application and Material Inventory Support Analyst​.SAP Application and Material Inventory Support Analyst.The SAP Application and Material Inventory Support Analyst is responsible for supporti...Show more

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Business Analyst

Business Analyst

Mobis Parts Canada CorporationMarkham, Ontario, Canada
1 day ago
Job type
  • Full-time
  • Quick Apply
Job description
About the Job:
MOBIS Parts Canada ("MPCA") is a technological leader in the automotive industry focusing on the distribution of parts for Hyundai Motor Company and Kia Motors. Through collaboration, ingenuity and a promise to provide safety and happiness to our customers, we are committed to constant evolution and the development of a variety of cutting edge technologies.

In approximately 40 countries worldwide, headquartered in Seoul, Korea, we have expanded our presence in Canada. Globally, MOBIS encourages individuals to take on new challenges and drive innovation. We strive to maintain a global competitive edge, based on product quality and customer value.

Background:
  • In 2016, MPCA transitioned to a newly built 550,000 sq. ft. facility located in Markham, ON.
  • In 2023, we open our PDC facility in Calgary.

Come in this exciting time as we continue to grow our future!

What Mobis has to offer:
  • A flexible, collaborative, dynamic, and fast-paced work environment with an award-winning employer.
  • Many opportunities for personal and professional development.
  • Opportunities to participate in exciting company events.
  • You and your family get amazing rates on our cars.
  • Competitive employer-paid benefits, and a compensation package including company-matched RRSP!
  • And much, much more!

Job Summary:
Reporting to the HOD Sr. Manager, LDS, the Business Analysts will support the LDS & Parts Distribution Center (PDC) leadership by analyzing operational, financial, inventory, dealer claim, packaging supply, and facility performance data to drive informed business decisions. This role translates complex data into actionable insights and supports strategic initiatives across logistics, inventory control, dealer experience, equipment performance, and packaging supply management.

The position serves as a key analytical partner to Operations, Logistic, Maintenance, Procurement, Finance, IT, and Dealer Support teams.

Duties and Responsibilities:
Business & Operations Analysis:
  • Analyze end-to-end PDC performance including inbound, outbound, inventory flow, labor productivity, throughput, and packaging usage.
  • Identify operational trends and risks impacting service levels, cost, safety, and dealer satisfaction.
  • Support annual operating plans, peak readiness, and capacity planning through data analysis and scenario modeling.
Packaging Supply Management & Analysis:
  • Analyze packaging material usage including cartons, returnable containers, and special packaging.
  • Assist to monitor packaging inventory levels, consumption rates.
  • Assist to identify packaging shortages, excess, or waste trends and quantify cost and service impact.
  • Support standardization of packaging specifications to reduce damage, claims, and handling inefficiencies.
  • Partner with Operations and Procurement to improve packaging availability, cost control, and sustainability initiatives.
Operation & Equipment Maintenance Support:
  • Track material handling equipment (MHE) availability, downtime, and maintenance trends (e.g., forklifts, reach trucks, order picker).
  • Analyze maintenance data to identify recurring failures, high-cost assets, and preventive maintenance gaps.
  • Develop reports and dashboards to monitor equipment uptime, PM compliance, and impact to operations.
  • Coordinate with Operations and Maintenance teams to support scheduling of preventive maintenance with minimal operational disruption.
  • Support capital planning by providing data for equipment replacement, refurbishment, or capacity expansion decisions.
Dealer Claim & Dealer Experience Analysis:
  • Analyze dealer claims related to shortages, damages, mis-picks, freight issues, and packaging failures.
  • Identify recurring claim trends tied to packaging methods, materials, or handling processes.
  • Track claim value, prevention effectiveness, and resolution cycle times.
  • Support corrective actions to improve dealer satisfaction and reduce preventable claims.
System and Business Liaison:
  • Act as a liaison between warehouse operators and supervisors.
  • Translate operational needs into system requirements and present to management for implementation.
Inventory Control & Financial Impact Analysis:
  • Analyze inventory accuracy, adjustments, shrink, and damage trends.
  • Quantify financial impact of inventory discrepancies and packaging-related losses.
  • Support cycle count governance through variance trend analysis and compliance reporting.
Equipment, Facility & Asset Performance Analysis:
  • Analyze material handling equipment (MHE) and facility performance, including uptime, downtime, and maintenance costs.
  • Assess impact of equipment availability on productivity, packaging operations, and order fulfillment.
  • Support capital planning and business cases for equipment or facility investments.
Data, Reporting & Business Intelligence:
  • Develop executive-level dashboards and KPI scorecards covering service, cost, inventory, claims, equipment, and packaging performance.
  • Ensure data alignment across all MOBIS systems.
  • Deliver ad-hoc analysis and executive summaries to support leadership decisions.
Process Improvement & Governance:
  • Identify cross-functional gaps impacting operational efficiency, packaging availability, compliance, and scalability.
  • Support continuous improvement initiatives with data-driven business cases.
  • Assist in defining SOPs, controls, and governance for packaging management and operational processes.
Cross-Functional Collaboration:
  • Act as a liaison between Operations, Logistic, Procurement, Maintenance, Finance, IT, and Dealer Support teams.
  • Support system enhancements, reporting automation, and data standardization initiatives.
  • Facilitate data-driven discussions and leadership reviews.
Key Performance Indicators (KPIs):
  • PDC service level and throughput.
  • Dealers claim rate, value, and resolution cycle time.
  • Inventory accuracy and obsolescence.
Required Competencies:
  • Bachelor’s degree in computer science or business computing.
  • Experience in a business/requirements analyst role.
  • Advanced analytical and problem-solving skills.
  • Flexibility to work in a fast-paced environment and manage multiple concurrent tasks/projects.
  • Proficiency in Python and SQL scripting.
  • Experience with VBA, Power BI, or other automation tools for data handling and visualization.
  • Understanding of APIs, data structures, and integration between applications.
  • Ability to design applications that run independently or connect across Office 365 tools.
  • Effective communication skills to explain technical ideas to non-technical users.
  • High sense of ownership and initiative to identify problems before they are assigned.

Mobis Parts Canada Corp. has accommodation process in place for employees with disabilities. Accommodations for disabilities in relation to the job selection process are available upon request. If you require a specific accommodation because of a disability or a medical need, or you would like to learn more about our Accessibility policies, please contact hr@mobis.ca