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Last updated: 15 hours ago

Business Analyst

NTT DATA ServicesToronto, ON, CA
Full-time

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us.If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.... Show more

Financial Analyst

MetCap Living Management IncToronto, ON, CA
CA$65,000.00 yearly
Full-time
Quick Apply

Canada’s largest private third-party property managers specializing in multi-residential property management.We are a growth orientated company with our head office located in Toronto, Ontari... Show more

Sales Analyst

Marketers on DemandNorth York, ON
CA$50,000.00 yearly
Full-time

Embark on an exciting journey as a.You’ll be the driving force behind their sales operations, leveraging your analytical powers to uncover insights, streamline processes, and propel their business ... Show more

Analyst, TDAM

The Toronto-Dominion Bank (Canada)Toronto, Ontario
Full-time

There is a pre-identified candidate for this role***.The successful candidate will have the opportunity to support TDAM's multi-asset trading team.Analysis of trading activities will include both e... Show more

Sr. Analyst

MRMToronto, Ontario, Canada
Full-time

MRM Worldwide is committed to being the most relevant, effective, indispensable marketing agency in the digital world.We employ the most innovative talent in the industry to meet each client’s uniq... Show more

QA Analyst

FinanceitToronto, ON, CA
CA$85,000.00 yearly
Full-time
Quick Apply

Financeit is a point-of-sale financing provider serving some of the largest home improvement and retail organizations in Canada.Our platform helps businesses close more sales by offering customers ... Show more

AWS Data Engineer – ETL, Python & SQL

Astra North Infoteck Inc.TORONTO, ON, ca
Full-time

AWS Data Engineer – ETL, Python & SQL.Hybrid (2 days per week in-person at Toronto office preferred).Skills: Digital : Amazon Web Service (AWS).Digital : Python for Data Science.Digital : Googl... Show more

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AI Analyst

0000055458 RBC Global Asset Management Inc.TORONTO, Ontario, Canada
CA$55,000.00 yearly
Full-time

RBC Global Asset Management (RBC GAM), a North American-based asset manager with global scope and industry leading investment management capabilities.RBC GAM manages approximately C$800 billion in ... Show more

AI Analyst

Royal Bank of Canada>TORONTO, Canada
CA$55,000.00 yearly
Full-time

RBC Global Asset Management (RBC GAM), a North American-based asset manager with global scope and industry leading investment management capabilities.RBC GAM manages approximately C$800 billion in ... Show more

AML Business Analyst (BSA with AML experience, SQL)

Artech LLCToronto, ON
Full-time

Title: AML Business Analyst (BSA with AML experience, SQL).Location: Toronto, ON - Hybrid (4 Days WFO).Department: Technology & Compliance / Financial Crimes.Job Summary: We are seeking a Busin... Show more

Financial Analyst

University of TorontoToronto, ON, CA
Temporary

Dalla Lana School of Public Health.Dalla Lana School of Public Health.The Dalla Lana School of Public Health is a Faculty of the University of Toronto that originated as one of the Schools of Hygie... Show more

Business Analyst

ARAG Legal Solutions IncToronto, Ontario, Canada
Full-time

ARAG Group, is a global leader in legal expense insurance operating in 20 countries offering an innovative and comprehensive range of legal expense products and services for brokers, underwrit... Show more

Database Developer (Oracle / MS SQL)

ScotiabankToronto, ON, CA
Full-time

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.Develop and maintain applications on Oracle / MS SQL database based on business requirements.De... Show more

Data Analyst

FocusKPI Inc.Toronto, ON, CA
Full-time
Quick Apply

FocusKPI is seeking a  Data Analyst  to join one of our clients, a multinational e-commerce company.Work Location:   Onsite (Toronto, Canada) Duration:  6 months with poten... Show more

Business Analyst - Senior Executive Claims Analyst

Randstad CanadaToronto, Ontario, CA
Temporary
Quick Apply

Our client, a prominent enterprise organization, is looking for a Business Analyst, Claims.Location: Toronto preferred – open to candidates across Canada.Drive the Future of Claims Transformation... Show more

Automation Analyst

Fidelity InvestmentsToronto
CA$650.00 weekly
Full-time

At Fidelity, we’ve been helping Canadian investors build better financial futures for over 35 years.We offer individuals and institutions a range of trusted investment portfolios and services - and... Show more

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Business Analyst

Business Analyst

NTT DATA ServicesToronto, ON, CA
10 days ago
Job type
  • Full-time
Job description

Req ID: 360592

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Business Analyst to join our team in Toronto, Ontario (CA-ON), Canada (CA).

Role Summary

Supports analytics and insight initiatives by working with customer and operational data, performing statistical analysis, and contributing to dashboards and performance reporting.

This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short- and long-term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally required benefits.

Pay for this role is $89k Salary

This is an onsite role ( 5255 Orbitor Drive, SUITE 501, Mississauga, ON, L4W 5M6)

Key Responsibilities (Impact-Oriented)

  • Support analysis of service data contributing to churn, AHT, and SLA improvement
  • Assist with statistical analysis and data exploration
  • Prepare dashboards and analytical summaries
  • Support root-cause analysis for repeat contacts and service issues
  • Participate in analytics-led CX improvement initiatives
  • Perform data validation and quality checks

Skills & Competencies (Applied)

  • Foundational analytics and data analysis skills
  • Basic understanding of statistics
  • Exposure to CX and service metrics
  • Familiarity with Power BI or reporting tools
  • Strong attention to detail
  • Ability to manage multiple priorities

Candidate Profile

  • 4 years of experience in analytics, reporting, or business analysis roles
  • Bachelor’s degree in Business, Analytics, Economics, or related discipline
  • Early-career exposure to service or operations analytics
  • Strong interest in data-driven decision making

Work Timings: 8 AM - 5 PM EST

#INDBPO

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.