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Relationship manager • coquitlam bc

Last updated: 1 day ago
Client Success Relationship Manager

Client Success Relationship Manager

ADPBurnaby, Metro Vancouver Regional District, CA
Full-time
Client Success Relationship Manager.Join to apply for the Client Success Relationship Manager role at ADP.ADP is hiring a Client Success Relationship Manager. Are you looking to grow your career in ...Show moreLast updated: 13 days ago
Relationship Manager (On Site)

Relationship Manager (On Site)

ProsperaSurrey, Metro Vancouver Regional District, CA
Full-time
ProsperaCredit Union is a community-based, purpose-driven organization that offers our members a full range of financial products and services. As one of the largest credit unions in British Columbi...Show moreLast updated: 30+ days ago
Banking Center Relationship Banker 1

Banking Center Relationship Banker 1

Webster BankBC Guilford
Full-time
If you’re looking for a meaningful career, you’ll find it here at Webster.Founded in 1935, our focus has always been to put people first doing whatever we can to help individuals, families, busine...Show moreLast updated: 30+ days ago
Sales Manager

Sales Manager

RecruitPod GlobalBurnaby, Metro Vancouver Regional District, CA
Full-time
We are looking for a driven, relationship-focused Sales Manager to support continued growth.This role is ideal for someone who thrives in a fast-paced environment, builds strong customer relationsh...Show moreLast updated: 30+ days ago
Client Success Relationship Manager

Client Success Relationship Manager

FairygodbossBurnaby, Metro Vancouver Regional District, CA
Full-time
Ratings are based on anonymous reviews by Fairygodboss members.CFO, CHRO), alignment with ADP General Managers and Executive Committee members as required, and collaborative efforts with ADP Sales,...Show moreLast updated: 30+ days ago
Relationship Manager, Commercial Financial Services

Relationship Manager, Commercial Financial Services

Royal Bank of Canada>BURNABY, Canada
Full-time
Your natural flair for providing advice and resolving intricate business challenges is what sets you apart from the crowd. This role is all about professional relationship management and delivering ...Show moreLast updated: 7 days ago
Small Business Advisor | Client Relationship Leader

Small Business Advisor | Client Relationship Leader

Accelerate Her Future®New Westminster, BC, CA
Full-time
A leading financial services provider seeks a Business Advisor in New Westminster, BC.This role involves managing a portfolio of high-value small business owner relationships and engaging with clie...Show moreLast updated: 1 day ago
Senior Assurance Manager | Hybrid, Growth & Leadership

Senior Assurance Manager | Hybrid, Growth & Leadership

Northbound RecruitmentCoquitlam, Metro Vancouver Regional District, CA
Full-time
A recruitment firm is seeking an Assurance Senior Manager in Coquitlam, British Columbia.This client-facing leadership position involves managing complex client engagements, mentoring team members,...Show moreLast updated: 6 days ago
Business & Corporate Banking - Account Relationship (Nationwide)

Business & Corporate Banking - Account Relationship (Nationwide)

Hong Leong Bank BerhadPCJ, PUCHONG BC
Full-time
If you are looking to excel and make a difference, take a closer look at us….The Account Relationship Manager is responsible for driving commercial banking sales and deliver sales targets assigned ...Show moreLast updated: 30+ days ago
Virtual Relationship Manager (Hybrid)

Virtual Relationship Manager (Hybrid)

Prospera Credit UnionSurrey, Metro Vancouver Regional District, CA
Full-time
Virtual Relationship Manager (Hybrid).Prospera Credit Union is a community‑based, purpose‑driven organization that offers our members a full range of financial products and services.As one of the l...Show moreLast updated: 30+ days ago
Relationship Manager - Sunshine Hills Branch

Relationship Manager - Sunshine Hills Branch

Coast Capital SavingsSurrey, Metro Vancouver Regional District, CA
Full-time
Background Screening Requirements.Enhanced Criminal Record Check.At most Financial Institutions this position is normally called a Senior Financial Advisor, but at Coast Capital Savings, we call th...Show moreLast updated: 30+ days ago
Relationship Manager, Commercial Financial Services

Relationship Manager, Commercial Financial Services

0000050007 Royal Bank of CanadaBURNABY, British Columbia, Canada
Full-time
Your natural flair for providing advice and resolving intricate business challenges is what sets you apart from the crowd. This role is all about professional relationship management and delivering ...Show moreLast updated: 30+ days ago
IT Business Relationship Manager

IT Business Relationship Manager

BurnabyBurnaby, Metro Vancouver Regional District, CA
Full-time
Reporting to the Senior Manager- IT Strategy and Architecture, the Business Relationship Manager (BRM), establishes and maintains relationships between IT and the business, and enables the informat...Show moreLast updated: 30+ days ago
Member Financial Advisor & Relationship Builder

Member Financial Advisor & Relationship Builder

VancityCoquitlam, Metro Vancouver Regional District, CA
Full-time
A leading credit union in Metro Vancouver is looking for an Account Manager I / II to deliver excellent customer service and financial advice to help members achieve their goals.The role entails iden...Show moreLast updated: 3 days ago
Business Banking Relationship Manager Trainee

Business Banking Relationship Manager Trainee

Bank of MontrealCoquitlam, British Columbia, Canada
Full-time +1
Commercial Sales & Service.Cultivates builds and manages relationships with a portfolio of small business clients to build a pipeline of new business and increase BMOs market share.Applies prof...Show moreLast updated: 30+ days ago
Relationship Manager, Commercial Financial Services

Relationship Manager, Commercial Financial Services

RBCBurnaby, Metro Vancouver Regional District, CA
Full-time
Your natural flair for providing advice and resolving intricate business challenges is what sets you apart from the crowd. This role is all about professional relationship management and delivering ...Show moreLast updated: 2 days ago
Relationship Manager, Business Banking

Relationship Manager, Business Banking

CIBCSurrey, BC
Full-time
Nous bâtissons une banque axée sur les relations pour un monde moderne.Nous recrutons des professionnels talentueux et passionnés qui ont à cœur de faire ce qu’il faut pour nos clients.À la Banque ...Show moreLast updated: 30+ days ago
National Accounts & Product Manager – Dealer Support

National Accounts & Product Manager – Dealer Support

Big Joe CanadaSurrey, Metro Vancouver Regional District, CA
Full-time
A leading material handling solutions provider is seeking a National Account Manager & Product Manager to enhance national account relationships and support dealers. The role focuses on strategic gr...Show moreLast updated: 29 days ago
Senior BDM, Geosolutions (Remote)

Senior BDM, Geosolutions (Remote)

Orica LimitedMaple Ridge, Metro Vancouver Regional District, CA
Remote
Full-time
A leading international company is seeking a Lead Business Development Manager to drive growth in the Civil and Infrastructure markets in Canada. The successful candidate will leverage their technic...Show moreLast updated: 30+ days ago
People also ask
Client Success Relationship Manager

Client Success Relationship Manager

ADPBurnaby, Metro Vancouver Regional District, CA
13 days ago
Job type
  • Full-time
Job description

Client Success Relationship Manager at ADP

Join to apply for the Client Success Relationship Manager role at ADP.

ADP is hiring a Client Success Relationship Manager

  • Are you looking to grow your career in an agile, dynamic environment with plenty of opportunities to progress?
  • Do you want to continuously learn through ongoing training, development, and mentorship opportunities?
  • Are you looking to be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights?

Well, this may be the role for you. Ready to make your mark?

The Client Success Relationship Manager serves as an advocate of ADP’s Global HCM Solution and Service capabilities, while driving ADP’s message as a world leader in the HCM industry into the client base. The role supports ADP Canada’s Comprehensive Services - Majors level clients.

Key areas of focus include the development / ongoing management of strong, productive relationships with executive level client contacts (ie; CFO, CHRO), alignment with ADP General Managers and Executive Committee members as required, and collaborative efforts with ADP Sales, Service and Implementation teams and any other functional team to win new clients and influence additional business in existing clients in adherence with targets established annually.

The position demands a strong combination of account management / relationship building skills and business / financial acumen. Success in this role can be defined by year over year increases in metrics related to : customer satisfaction indexes, and client retention rates, referenceability, exceptional RM client survey results, and targeted revenue growth and share of wallet per client.

What You Can Expect On a Typical Day

Client Focus

  • Effective management of the client relationship for ADP’s complex clients both domestic and North America.
  • Cultivation of a trusted‑advisor relationship with clients in an effort to influence a propensity to partner with ADP.
  • Consultative client approach, with an ability to recognize what actions will demonstrate exemplary partnership to their client base, by incorporating a deep understanding of the client needs with appropriate ADP solutions and expertise.
  • Oversee and support effective and mutually beneficial contract negotiations and understand financial impact.
  • Ensure appropriate utilization and consistent execution of tools, communications, processes, client retention activities, and metrics.
  • Maintain a sufficient client assignment base, while looking for opportunities to enhance and increase coverage.
  • Client Communication

  • Demonstrate strong presentation, meeting management and relationship management / servicing skills.
  • Confident with ability to challenge the current state and make a compelling case for change.
  • Lead and drive continuous improvement and operate with flexibility.
  • Significant understanding of HCM concepts with the ability to represent a broad range of ADP disciplines and solution platforms.
  • Comprehensive industry and competitive knowledge with an external network of expertise.
  • Exceptional verbal and written communication skills – to be applied equally with external audiences and internal constituencies.
  • Facilitate and encourage client participation in ADP events as appropriate (ie; MOTM, ReThink, Beta Product opportunities, testimonials).
  • Primary responsibilities, Retention, Referencability, and Revenue.
  • Opportunity Focus

  • Execution of Account Planning techniques and skills to ensure strategic approach to client penetration and revenue forecasts.
  • Success in the role is defined by year over year increases in metrics related to : customer satisfaction indexes, and client retention rates, targeted revenue growth and share of wallet per client.
  • Facilitate client reference opportunities.
  • Internal Communication

  • Ensures appropriate proactive internal communication and escalation of issues that impact the overall client relationship and retention.
  • Support all activities related to closed‑loop processes (ie; NPS, SCP Survey).
  • To Succeed in This Role : Requirements

  • A minimum of 3‑5 years of progressive career experience with demonstrated proficiency in managing a diverse roster of complex client account relationships ideally in SaaS Based Technology and / or outsourcing industry. HCM and Payroll Technology experience is an asset.
  • Extensive experience building relationships with clients is essential.
  • Advanced MS Word and Excel software capabilities.
  • Bonus Points for These : Preferred Qualifications

  • Degree or equivalent or, its equivalent in Business Administration, Human Resources, Finance or other related field.
  • Accreditation from appropriate organization (CPP, CEBS, PHR) is an asset.
  • You’ll Love Working Here Because You Can

  • Focus on your mental health and well‑being. We take care of one another and offer support for your well‑being… because healthy associates are happy ones.
  • Join a company committed to giving back and generating a lasting, positive impact upon the communities in which we work and live.
  • Knowledge to help you grow. Ongoing training and development opportunities and a tuition reimbursement program, for even the most insatiable learner.
  • Innovate. Problem‑solve. Shape the future of work with people you like.
  • Balance work and personal time. Flexibility to integrate work more easily in your everyday life.
  • Go Global. With operations around the world, exciting new networking opportunities abound.
  • Belong by joining one of ten Business Resource Groups to connect globally with networks and allies who share common interests and experiences.
  • What are you waiting for? Apply today!

    Base salary offers for this position may vary based on factors such as location, skills, and relevant experience. Some positions may include additional compensation in the form of bonus, equity or commissions. We offer the following benefits : Medical, Dental, Vision, Life Insurance, Matched Retirement Savings, Wellness Program, Short‑and Long‑Term Disability, Charitable Contribution Match, Holidays, Personal Days & Vacation, Paid Volunteer Time Off, and more. The compensation for this role is USD $61,800.00 – USD $98,700.00 / Year

  • Actual compensation will not be less than the applicable minimum wage or minimum exempt salary requirement under federal, state and local laws.
  • A little about ADP : We are a comprehensive global provider of cloud‑based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down‑to‑earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition.

    Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP : ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including : race, color, genetic information, creed, national origin, religion, sex, affectionate or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.

    Ethics at ADP : ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https : / / jobs.adp.com / life-at-adp / to learn more about ADP’s culture and our full set of values.

    Seniority level : Not Applicable

    Employment type : Other

    Job function : Other

    Industry : Human Resources Services

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