Process analyst Jobs in Kitchener, ON

HR Business Intelligence Analyst Waterloo, ONT, Canada Definity is the parent company to some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and Petline Insurance. Our ambition is to be one of Canada’s leading and most innovative property and casualty insurers. We can’t do that without our people, so we embrace and encourage a culture that’s collaborative, ambitious, rewarding, and empowering.
We offer a flexible, hybrid work experience where employees work from the office and virtually depending on the type of work they are doing and who they are working with. Bring your true self and be a part of our journey. It’s better here.

The Opportunity

As part of the HR Analytics and Reporting team, the Analyst, HR Business Intelligence will play a key role in developing dashboard, reporting and data solutions for the broader HR team and advancing HR Analytics at Definity. They will also partner with HR COEs and HRBP teams to bring meaningful data insights to drive workforce and business decision-making.

What to expect

• Enhance HR Analytics value through Partnerships - Partner with HR leaders, HR COEs, and HR Business Partners to understand analytics needs and deliver actionable insights for regular and ad hoc requests

• Develop Robust Dashboards - Design, automate, and scale intuitive HR dashboards and reporting solutions, primarily leveraging Tableau.

• Build Data and Reporting Solutions and optimize end-to-end HR data pipelines and datasets utilizing Google Cloud Platform (GCP) technologies, including Google Cloud Storage and BigQuery. Support regular reporting and data analysis requests from HR teams

• Develop Data Stories and transform raw data into engaging visual narratives and presentations that effectively communicate key trends and recommendations to non-technical stakeholders.

• Engage in learning opportunities (on data sources, systems, coding techniques, insurance industry concepts etc.)

What you bring

• Data Visualization - Proven experience developing complex reports and dashboards. Strong proficiency in Tableau is preferred (experience with Power BI or Looker is acceptable).

• Technical Acumen and Cloud Platforms: Hands-on experience with Google Cloud Platform (GCP), specifically BigQuery, Cloud Storage. Demonstrated expertise in data wrangling, data reconciliation, and SQL.

• Data Insights - Exceptional analytical skills with a proven track record of translating complex data into clear, business-relevant insights.

• Communication & Trust - Excellent written and verbal communication skills, paired with the ability to maintain strict confidentiality when handling highly sensitive HR data.

• University or college degree in Math, Finance, Data Science, Computer Science, Actuarial Science, or a related analytical discipline (or equivalent experience).

Preferred Qualifications (Assets):

• Domain Expertise: Prior experience building analytics solutions specifically using HR Data.

• Advanced Languages: Experience with additional data analysis programming languages (e.g., Python or R).

Salary Range: $59,300 - $109,200

Actual salary for the role may vary depending on work location of the successful candidate and other factors including but not limited to, skills, education, experience, working conditions and the local labour market.

This position is being posted to fill an existing vacancy.

Interested in this role, but don’t meet every requirement? We encourage you to apply! We know from experience that a candidate doesn’t need 100% of the qualifications listed to bring incredible value to our team. We’re actively seeking diverse backgrounds and perspectives to help us make insurance better. At Definity, inclusion, diversity, and equity aren’t just “nice to have” — they’re essential to our success.

What’s in it for you?

• Hybrid work schedule for most roles
• Company share ownership program
• Incentive Program - Eligible employees may participate in various incentive plans which are paid out at the discretion of the company and subject to individual and company performance.
• Pension and savings programs, with company-matched RRSP contributions
• Paid volunteer days and company matching on charitable donations
• Educational resources, tuition assistance, and paid time off to study for exams
• Focus on inclusion with employee groups, support for gender affirmation surgery, access to BIPOC counsellors, access to programs for working parents
• Wellness and recognition programs
• Discounts on products and services

Go ahead and expect a lot — you deserve it.

It’s better here — but don’t take our word for it. Definity was named by Great Place to Work® as one of the Best Workplaces™ in Canada for women, for youth, and for inclusion.

Our inclusive work environment welcomes diversity and supports accessibility. If you require accommodation at any time during the recruitment process, please let us know by contacting accessibility@economical.com.

This role requires successful clearance of background checks (including criminal checks and leadership references).