Process analyst Jobs in Mississauga, ON

Our client is a leading Canadian company in the financial services industry. Their collaborative culture inspires people to be authentic and curious while pursuing excellence in what they do. Reporting to the Director, Operations Analytics and Insights, the Sr. Business Information Analyst will be responsible for working directly with sales and operations teams to understand their business operations and processes to help support business decisions and/or solve problems through the analysis and interpretation of data.

Responsibilities include:

• Data Analysis: Collect, manipulate, and analyze data from various sources using SQL and/or Power BI to identify trends, patterns and insights that help sales and operations leadership make decisions to improve business performance and obtain strategic objectives.
• Requirements Gathering: Collaborate with cross-functional teams to gather business requirements to then translate them into actionable analytics solutions. Function as a translator between functional and technical teams, ensuring clear communication and understanding of data & information requirements and deliverables.
• Sourcing Data: Identify opportunities to incorporate external data sets into existing data sets to enrich customer value analytics, providing deeper insights into customer behavior, preferences, and trends, and recommend/ build predictive models or modelling solutions to forecast future trends and customer actions.
• Data Interpretation: Conduct data analysis to identify trends, patterns, and insights that drive business decisions within Sales and Operation teams. Monitor and analyze business performance against predefined targets, identifying areas for improvement and optimization.
• Reporting Develop and maintain reports, dashboards, and visualizations to communicate key performance indicators (KPIs) and metrics to internal business units.
• Training and Support: Provide training and support to internal end-users on Power BI and reporting systems so they can run their own dashboards and reporting.
  

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Requirements

• Bachelor/ master’s degree in a business discipline (Commerce, Business Administration, Economics).
• 3 - 4+ years of demonstrated experience as a business analyst using complex data sources in a Financial Services organization.
• Proficiency in SQL and BI tools such as Tableau or Power BI.
• Advanced analytical and critical thinking skills with the ability to interpret and synthesize complex data sets.
• Strong attention to detail with a commitment to accuracy and data integrity.
• Exceptional communication skills with the ability to translate business needs into clear data and information requirements.
• Proven ability to build strong cross functional relationships, influence stakeholders, and guide conversations toward shared understanding and actionable outcomes.
• Comfortable challenging assumptions, asking thoughtful questions, and seeking to understand the “why” behind business problems to ensure the best possible solution.
• A self-starter who thrives in a fast paced environment and can manage multiple priorities with minimal guidance.
• Demonstrated curiosity and a proactive approach to learning, with a track record of self-directed development.
• Demonstrated strategic thinking with the capacity to anticipate requirements and provide forward looking recommendations that strengthen business results.
• Actively contributes to a positive team culture by sharing knowledge, supporting peers, and fostering open communication.
• Adaptable, collaborative, and energized by solving ambiguous or complex problems.

Additional Information:

The Mason Group is committed to fostering a diverse, inclusive, and accessible recruitment process. We welcome applicants from all qualified candidates. Accommodations are available upon request for candidates participating in all stages of the recruitment process, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA).

This role is for an immediate vacancy, and we are actively hiring.

Technology-assisted screening tools including AI may be used during the recruitment process; however, all applications are reviewed by our Consultants.