Process analyst Jobs in Toronto, ON

Description

CUSTOMER

• Act as a subject matter expert for EFTR regulatory reporting processes, controls, procedures, operating models, and end-to-end operational workflows.
• Analyze current and future state EFTR business processes and operating models, and support system testing activities required to deploy enhancements and fixes in alignment with defined roadmaps.
• Develop, document, and maintain EFTR process maps, procedures, job aids, control inventories, reporting inventories, and governance artifacts.
• Drive and contribute to various risk framework activities like RCSA, Gap Assessment against standards, Audit remediation, Issue Management, policy reviews.
• Identify opportunities to streamline, standardize, automate, and improve EFTR processes to reduce operational risk and enhance reporting quality.
• Analyze the feasibility, impact, and implementation requirements of new regulatory obligations, process improvements, technology changes, and business initiatives.
• Represent EFTR Operations as a business process lead on projects, continuous improvement initiatives, remediation activities, and regulatory change programs.
• Build and maintain effective relationships with cross-functional partners across Operations, Compliance, Technology, Project Delivery, Data Management, Risk Management, Audit, and Business Management.
• Support the development and execution of communication, implementation, and training plans and material for new or enhanced EFTR processes, controls, and reporting requirements.

SHAREHOLDER

• Prioritize and manage workload to meet EFTR project, operational, governance, and regulatory commitments.
• Conduct meaningful analysis of operational performance, quality results, exceptions, trends, and control effectiveness to support risk-based decision making.
• Monitor EFTR process performance and identify opportunities to improve efficiency, effectiveness, control sustainability, and reporting outcomes.
• Ensure EFTR processes and procedures comply with internal policies, enterprise standards, AML/ATF requirements, and applicable regulatory expectations.
• Identify, assess, document, and escalate operational, compliance, reporting, and control risks as appropriate.
• Apply business process management practices and provide guidance and support to business partners and team members on EFTR process and governance matters.

EMPLOYEE / TEAM

• Participate fully as a member of the team and support a positive, professional, collaborative, and inclusive work environment.
• Share knowledge, best practices, lessons learned, and subject matter expertise across the team and broader organization.
• Provide training, guidance, and support on EFTR processes, controls, procedures, reporting requirements, and operational readiness activities.
• Keep business partners, stakeholders, and leadership informed of progress, risks, issues, dependencies, and initiative status.
• Contribute to team success through collaboration, knowledge transfer, coaching, and support of operational excellence initiatives.
• Keep current on emerging regulatory requirements, industry developments, process management practices, and technology capabilities relevant to EFTR reporting.
• Act as a brand ambassador for the business unit and support a culture of accountability, risk awareness, quality, and continuous improvement.

BREADTH & DEPTH

• Experienced professional role providing EFTR regulatory reporting subject matter expertise, business process management, process improvement, governance, and testing support.
• Acts as an escalation point and process subject matter expert within the EFTR Regulatory Reporting function.
• Leads projects or workstreams with moderate complexity and risk and may be accountable for ongoing processes, programs, or initiatives.
• Works independently within broad guidelines and policies while managing deliverables from initiation to implementation.
• Solves moderately complex business problems through analysis of multiple information sources and stakeholder perspectives.
• Exercises sound judgment and provides recommendations that support operational effectiveness, regulatory compliance, reporting quality, and risk mitigation.
• Work is performed under minimal supervision.

What can you bring to TD? Tell us about your most relevant experience, credentials and knowledge for this role, as well as these essential requirements and desired attributes:

• Undergraduate degree in Business, Finance, Accounting, Risk Management, Operations, or related discipline.
• Two (2) or more years of experience in EFTR Regulatory Reporting, with demonstrated subject matter expertise in business process mapping and documentation, system testing, operational governance practices, and working collaboratively with cross-functional partners.
• Experience supporting EFTR process improvement, remediation, governance, operational readiness, or regulatory initiatives.
• Strong analytical, problem-solving, research, documentation, and reporting skills.
• Strong proficiency in Microsoft Office applications, including Excel, PowerPoint, Visio, and SharePoint.
• Experience with workflow tools, Jira, Confluence, or related process management technologies is considered an asset.
• Ability to analyze, organize, prioritize, and manage multiple deliverables while meeting deadlines.
• Ability to build effective working relationships across business, technology, compliance, risk, and project delivery functions.
• Ability to communicate effectively in both written and verbal form with stakeholders at various levels.
• Ability to exercise sound judgment and handle confidential information with discretion.
• Strong attention to detail and commitment to accuracy, quality, risk awareness, and continuous improvement.

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs.

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet