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Process analyst Jobs in Toronto, ON

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Process analyst • toronto on

Last updated: 1 day ago

Process Incident & Problem Management

ScotiabankToronto, ON, CA
Full-time

Create and maintain process documentation, standards, procedures, workflows, job aids, and control evidence to support consistent execution and audit readiness.Develop and maintain training materia... Show more

Business Analyst

NTT DATA ServicesToronto, ON, CA
Full-time

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us.If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.... Show more

Data Analyst

FuturetekToronto, Ontario, Canada
Full-time

Are you passionate about creating immersive and cutting-edge online applications?.Do you want to join a culture of creativity and collaboration?.If you're a highly motivated and skilled specialist ... Show more

Business Process Analyst

FNZ GroupToronto, Canada
Full-time

The Process Analyst supports the definition and documentation of future-state business processes that underpin the delivery of FNZ’s platform solutions for wealth management clients.The PA works cl... Show more

Process Development Engineer

Active DynamicsToronto, ON, CA
CA$80,000.00 yearly
Full-time
Quick Apply

Active Dynamics is a progressive OEM supplier that designs, tests, and manufactures unique solutions for multiple systems and multiple industries.This full-service, end-to-end capabilities are pair... Show more

Process Incident & Problem Management

ScotiabankToronto, ON, CA
Full-time

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.This role oversees one or more ITSM process (Depending on the area of focus) to ensure that ITS... Show more

Manager, Outside Sales Process & Operations

The Home Depot CanadaToronto, ON, CA
Full-time

At The Home Depot Canada, we want you to feel valued and supported.The pay range you see represents base salary only.In addition, your total rewards may include: semi-annual bonuses tied to busines... Show more

Senior Internal Auditor – Process Optimization

RichterToronto, ON, CA
CA$78,200.00 yearly
Full-time

Richter is a Business | Family Office that provides strategic advice on business matters and on families’ financial and personal objectives across generations.With nearly 100 years of experience at... Show more

Process Lead Architect, Customer Service Management

DeloitteToronto, ON, ON, CA
Permanent

Toronto, ON; Burlington, ON; Calgary, AB; Edmonton, AB; Fredericton, NB; Halifax, NS; Kitchener, ON; Moncton, NB; Ottawa, ON; Regina, SK; Saint John, NB; Saskatoon, SK; St.John's, NL; Vancouver, BC... Show more

Senior Business Analyst to deliver Front Office transformation initiatives using Aladdin platform

S.i. SystemsToronto
Full-time

Our financial services client is seeking a.Senior Business Analyst (12 months, 10+ years) to deliver Front Office transformation initiatives using Aladdin platform workflows and investment process ... Show more

Process Analyst III - TDJP00058388

Randstad CanadaToronto, Ontario, CA
Permanent +1
Quick Apply

Are you a detail-oriented professional with a passion for risk management and governance? Randstad is seeking a talented and analytical Process Analyst III to join one of Canada’s top-tier banking ... Show more

Food Process Engineer

LAPORTEToronto, ON, CA
Full-time +1

LAPORTE is a consulting engineering firm specializing in pharmaceutical, agrifood, industrial biotech and industrial plant processes, which has been in business for 25 years.Today, the company has ... Show more

Process Engineer Co-op

CRBToronto, Ontario, Canada
Full-time

CRB is looking for enthusiastic, motivated, and collaborative Process Engineering Coop with a drive to learn.This person will work under the direction of an assigned mentor to develop and impl... Show more

Business Process Analyst

BMO Financial GroupToronto, Ontario Canada
CA$45.62 hourly
Temporary

BMO is an organization driven by a shared Purpose: Boldly Grow the Good in business and life.It calls on members of its team, to create lasting, positive change for its customers, its communities, ... Show more

Senior Manager, HR Process Analyst Payroll Modernization

Royal Bank of Canada>TORONTO, Canada
Full-time

RBC offers an exciting role as a Senior Manager, HR Process Analyst Payroll Modernization.In this role you will analyze requirements in business processes, through requirements documentation, elici... Show more

Human Resources Process Analyst — Master-Level Internship

VosynEtobicoke, Ontario, Canada
CA$32.00 hourly
Internship

Job Title: Human Resources Process Analyst — Master-Level Internship.Hours (approximately 3 months) .Remote (with hybrid options in Toronto).At Vosyn, we embrace the exciting, game-changing wo... Show more

Senior HR Business Process Analyst Payroll Modernization

0000050007 Royal Bank of CanadaTORONTO, Ontario, Canada
Full-time

Create and maintain comprehensive documentation including flowcharts, standard operating procedures, business requirements, business case, testing plans, project status updates and relevant reporti... Show more

Senior Process Owner

Farber Debt SolutionsNorth York, Ontario, Canada
CA$80,000.00 yearly
Full-time +1

Farber is one of Canada’s oldest, largest and most respected debt solution providers.We help Canadians get out of debt and start rebuilding their lives again.Established in 1979, Farber has almost ... Show more

Process Modeller (Biologics)

BasetwoToronto, ON, CA
Full-time
Quick Apply

Basetwo is building the AI layer for pharmaceutical and chemical manufacturing.Our AI-powered digital twin platform helps manufacturers accelerate the journey from lab to commercial production thro... Show more

Client Success & Development Process Manager

SRED.ioToronto, ON, Canada
Full-time

Client Success & Delivery Manager.The Client Success & Delivery Manager is responsible for ensuring successful delivery of client projects by acting as the bridge between clients and the developmen... Show more

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Process Incident & Problem Management

Process Incident & Problem Management

ScotiabankToronto, ON, CA
30+ days ago
Job type
  • Full-time
Job description

Is this role right for you?

In this role, you will:
• Create and maintain process documentation, standards, procedures, workflows, job aids, and control evidence to support consistent execution and audit readiness.
• Develop and maintain training materials and guidance to enable adoption of process requirements, platform capabilities, and control expectations.
• Establish and maintain governance routines, decision forums, and control checkpoints to ensure ITSM processes are operating in a controlled, authorized, and measurable manner.
• Ensure process design and execution align to enterprise standards, regulatory requirements, risk appetite, and internal control expectations.
• Maintain process policies, standards, and control artifacts, including documented roles, procedures, approval requirements, and evidence of compliance.
• Support governance reviews, audits, issue remediation, and periodic assessments by providing documentation, traceability, and evidence of control effectiveness.
• Analyze current-state processes, identify bottlenecks, failure points, and control gaps, and define actionable improvements to increase efficiency, quality, and compliance.
• Translate process requirements into clear operational and technical requirements that can be implemented within platform and delivery teams.
• Use data, trend analysis, and root cause insights to validate process effectiveness and prioritize improvement opportunities.
• Support the lifecycle management of assigned ITSM processes, including design, implementation, monitoring, review, and continuous improvement.
• Identify, assess, and prioritize enhancements to process design, workflows, controls, and supporting tools to improve effectiveness and operational resilience.
• Provide leadership through subject matter expertise, sound judgment, and disciplined execution across both people and non-people initiatives.
• Promote accountability, consistency, and operational excellence in how process requirements are interpreted and applied.
• Define, maintain, and refine KPIs, metrics, SLAs, operational thresholds, and dashboards used to assess process health, compliance, and performance.
• Leverage trend analysis and reporting insights, including DORA and other operational performance measures where applicable, to support decision-making and continuous improvement.
• Lead or support departmental initiatives that impact ITSM process design, control implementation, tooling enhancements, or operating model changes.
• Ensure project deliverables incorporate required process controls, documentation standards, testing expectations, and implementation readiness criteria.
• Community engagement and outreach
• Work in collaboration with ITSM Process/Product Owners, the ITSM Platform team, and engineering areas to promote adoption of standardized ITSM practices and process discipline.
• Contribute to the maturity of the ITSM practice by reinforcing consistent process execution, control adherence, and knowledge sharing across teams.
• Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
• Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
• Actively pursues effective and efficient operations of their respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.
• Champions a high performance environment and contributes to an inclusive work environment

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:
• Experience in a technical domain such as software development, systems administration, operations, site reliability engineering, platform engineering, process engineering, or resilience engineering.
• Strong analytical skills with the ability to interpret process data, identify trends and anomalies, perform root cause analysis, and translate findings into practical improvements.
• Ability to define and evaluate process controls, performance measures, and governance requirements using a disciplined, evidence-based approach.
• Understanding of IT Service Management disciplines and frameworks, with ITIL knowledge considered an asset.
• Working knowledge of delivery and operational practices such as Agile, DevOps, and Site Reliability Engineering, and the ability to align ITSM processes to these models.
• Familiarity with process analysis and improvement techniques such as value stream mapping, Six Sigma, systems mapping, or comparable analytical frameworks.
• Experience working with reporting tools, dashboards, and operational metrics to monitor process performance and control effectiveness.

What's in it for you?
• Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
• Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.
• Upskilling through online courses, cross-functional development opportunities, and tuition assistance.
• Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.
• Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more!