Process analyst Jobs in Toronto, ON

As a Business Process Analyst, you will act as a consultant to the business, identifying opportunities to modernize and optimize how work gets done. This role is not just about documentation; it is about execution. You will leverage your technical toolkit—specifically SQL and Power BI—to analyze operational performance, uncover bottlenecks, and advocate for meaningful change. You will work closely with cross-functional stakeholders to ensure that process improvements align with broader organizational objectives and deliver measurable value.

Advantages
High-Visibility Execution: Your work will directly impact enterprise-level initiatives, providing significant exposure to senior leadership.

Professional Growth: Access to a continuous learning environment within a team that prioritizes the adoption of new technologies and methodologies.

Innovative Environment: Work within a forward-thinking, technology-focused culture that values agility and creative problem-solving.

Impact-Driven Culture: Move beyond theoretical planning to see your recommendations implemented and tracked in real-time.

Responsibilities
Process Architecture: Conduct deep-dive reviews of existing workflows and create comprehensive documentation for "As-Is" and "To-Be" states.

Data-Driven Analysis: Utilize SQL to extract operational data and Power BI to visualize performance trends and inefficiencies.

Stakeholder Collaboration: Facilitate workshops and interviews with key stakeholders to capture requirements and identify pain points.

Strategic Improvement: Develop and support actionable recommendations for operational improvements that reduce waste and increase output.

Performance Tracking: Monitor progress against defined project objectives and report on the effectiveness of implemented deliverables.

Qualifications
Must-Have Requirements:

Experience: Minimum of 6 years of relevant experience in process analysis, operational improvement, or business consulting.

Technical Proficiency: Advanced skills in SQL (data extraction/manipulation) and Power BI (dashboarding and reporting).

Core Competencies: Proven track record in stakeholder engagement and the ability to navigate complex organizational structures.

Soft Skills: Exceptional communication, analytical problem-solving, and time management abilities.

Nice-to-Have (Preferred):

Tools: Proficiency in Process Mapping software (e.g., Visio, Lucidchart, Signavio).

Project Management: Experience in project coordination or exposure to Change Management frameworks.

Certifications: Lean Six Sigma, BPMP (Business Process Management Professional), or CBAP (Certified Business Analysis Professional) are considered strong assets.

Summary
On behalf of our client—a high-growth, technology-driven enterprise—we are seeking a results-oriented Business Process Analyst with at least 6 years of experience. This is a high-visibility role designed for a professional who thrives on transforming ambiguity into streamlined, data-backed workflows. You will join a dynamic team focused on large-scale enterprise initiatives, bridging the gap between operational efficiency and technical execution.


Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.