Talent.com

Operations coordinator Jobs in Markham, ON

Create a job alert for this search

Operations coordinator • markham on

Last updated: 10 hours ago
Senior Coordinator

Senior Coordinator

Axis Therapy & PerformanceMarkham, ON, CA
Full-time
Quick Apply
Client Coordinators + Lead Coordinator (if applicable).Salary (Remuneration TBD based on experience).You meet all the criteria outlined for the Lead Coordinator role. You have demonstrated exception...Show moreLast updated: 15 days ago
MAC Coordinator

MAC Coordinator

Cushman & WakefieldMarkham, Ontario, Canada
Full-time +1
The MAC Coordinator supports the day-to-day management of Moves Adds and Changes (MAC) across assigned sites.This role ensures all MAC activities from small furniture orders to larger group moves ...Show moreLast updated: 19 days ago
Operations Specialist

Operations Specialist

Robert HalfMarkham, ON
Permanent +1
Quick Apply
We are looking for a dedicated Operations Specialist to join our team in Toronto, Ontario.In this long-term contract role, you will play a key part in optimizing operational processes and ensuring ...Show moreLast updated: 30+ days ago
Education Coordinator

Education Coordinator

Oxford Learning Centres Inc.Whitchurch-Stouffville, ON, CA
Full-time
Full-Time Education Coordinator Wanted.Want to add rockstar to your job title? Searching for more meaning in your career? Look no further!. Gain valuable teaching experience! Work with kids and thei...Show moreLast updated: 7 days ago
On-site Project Admin & Operations Coordinator

On-site Project Admin & Operations Coordinator

CANADA ENERGY AUDIT LTD.Richmond Hill, York Region, CA
Full-time
A consulting firm in Canada is seeking a full-time administrative support role requiring a high school diploma.The position involves establishing work priorities, administering policies for governm...Show moreLast updated: 2 days ago
  • Promoted
Receiving Coordinator

Receiving Coordinator

Warehousing & DistributionScarborough, ON, Canada
Full-time
We are seeking a highly organized and detail-oriented.The ideal candidate will manage the receipt, inspection, and organization of returned products, ensuring efficient and accurate processing.This...Show moreLast updated: 30+ days ago
  • New!
Operations Officer

Operations Officer

Hercules Moving CompanyNorth York, Ontario (ON), CA
Full-time
If you are interested in challenging and innovative work, excited about teamwork and collaboration and wanting to join a growing company, this job is for you!. Join us today to Hercules Moving Compa...Show moreLast updated: 10 hours ago
Global HR Operations & Onboarding Coordinator

Global HR Operations & Onboarding Coordinator

FluidigmMarkham, York Region, CA
Full-time
An established industry player is seeking an HR Coordinator to join their dynamic team.This role is pivotal in providing administrative support to the Global HR team, ensuring that employee files a...Show moreLast updated: 30+ days ago
B2B MARKETING EVENTS & OPERATIONS COORDINATOR

B2B MARKETING EVENTS & OPERATIONS COORDINATOR

TP-Link Canada Inc.Richmond Hill, York Region, CA
Full-time
B2B MARKETING EVENTS & OPERATIONS COORDINATOR.We are hiring! About us https : / / www.Headquartered in the United States, TP-Link is a global provider of reliable networking devices and smart home prod...Show moreLast updated: 30+ days ago
Project Coordinator

Project Coordinator

Tower Engineering ProfessionalsMarkham, York Region, CA
Full-time
Tower Engineering Professionals.Project Coordinator located in Markham, Ontario.The role offers a base pay range of $40,000–$60,000 per year, plus benefits including medical and dental insurance, p...Show moreLast updated: 7 days ago
Accounting & Operations Coordinator

Accounting & Operations Coordinator

WizeHire, IncRichmond Hill, York Region, CA
Full-time
Teresa Cowart Team • Richmond Hill , GA , US.Office Coordinator / Operations / Accounting.Do you enjoy creating order out of chaos? Are you detail-oriented and get a sense of satisfaction from a we...Show moreLast updated: 30+ days ago
Bilingual Sales Coordinator

Bilingual Sales Coordinator

MT TalentVaughan, Ontario
Full-time +1
Quick Apply
Bilingual Sales Coordinator (English / French).Vaughan, ON (On-Site | 8 : 00 AM – 4 : 00 PM).We are a strategic recruitment agency specializing in connecting skilled professionals with top employers acro...Show moreLast updated: 30+ days ago
Accounting Coordinator

Accounting Coordinator

Inviro Engineered SystemsScarborough, ON, CA
Full-time
Quick Apply
Accounting Coordinator Full Time Are you a motivated and passionate individual, eager to advance your career?.As one of Canada’s leading Mechanical / Electrical engineering firms, INVIRO is loo...Show moreLast updated: 30+ days ago
  • Promoted
Operations Supervisor

Operations Supervisor

Canlan SportsNorth York, ON, Canada
Full-time
Canlan Sports is the largest private-sector owner and operator of recreational sports complexes in North America.The company's success in the sports and recreation industry is attributed to a f...Show moreLast updated: 8 days ago
Service Operations Coordinator

Service Operations Coordinator

Premier EquipmentWhitchurch-Stouffville, ON, CA
Full-time
A full-service dealership in Ontario is seeking a customer service representative to provide exceptional support.Key responsibilities include managing administrative tasks within the service depart...Show moreLast updated: 30+ days ago
Interstate Operations Coordinator

Interstate Operations Coordinator

Peerless TalentNorth York, Ontario, Canada
Full-time
We are seeking an experienced and motivated Interstate Operations Coordinator to join our logistics team.The ideal candidate will be responsible for managing day-to-day operations of interstate fre...Show moreLast updated: 30+ days ago
New Home Sales Admin & Operations Coordinator

New Home Sales Admin & Operations Coordinator

B.E.S.T. Recruiting Consultants Ltd.Richmond Hill, York Region, CA
Full-time +1
A reputable recruitment agency is seeking a New Home Sales Administrator for a full-time permanent position in Richmond Hill, Canada. The ideal candidate should have prior experience in the new home...Show moreLast updated: 22 days ago
Fulfillment Coordinator

Fulfillment Coordinator

Signet JewelersMarkham, York Region, CA
Full-time
We have many opportunities available on our other career site pages.Click here to link to our careers page!.Signet Jewelers is the world's largest retailer of diamond jewelry, operating more than 2...Show moreLast updated: 30+ days ago
Sales Coordinator

Sales Coordinator

UmbraScarborough, ON, CA
Full-time
Quick Apply
We're Umbra - a leading global design company, creating original, modern, casual, and affordable designs for every room in the home. Privately owned in Canada with 45 years of industry experience, o...Show moreLast updated: 30+ days ago
People also ask
Senior Coordinator

Senior Coordinator

Axis Therapy & PerformanceMarkham, ON, CA
15 days ago
Job type
  • Full-time
  • Quick Apply
Job description

Senior Coordinator

Role Description

Reports to :

  • Regional Coordinator

Direct reports :

  • Client Coordinators + Lead Coordinator (if applicable)
  • Compensation :

  • $50,000-$58,000 / year
  • Who You Are

  • You meet all the criteria outlined for the Lead Coordinator role
  • You have demonstrated exceptional leadership and organizational abilities, including overseeing cross-location initiatives.
  • You possess the ability to balance the operations, culture, and performance metrics of two clinics simultaneously.
  • You excel in fostering collaboration between clinic teams and promoting brand consistency.
  • You have a track record of managing multiple priorities effectively and a proactive approach to problem-solving.
  • Qualities

  • Understand and embody the Axis vision, mission and values to deliver the Axis experience
  • Ability to work independently with minimal supervision as well as within a team
  • Excellent attendance and punctuality
  • Exceptional organizational & multi-tasking skills to ensure quality services are provided
  • Drive to work hard, take initiative, and hustle
  • Strong sales, communication and customer service skills
  • Focused on the growth and development of the team as a whole
  • Open-minded and adaptable to new workflows and business initiatives
  • Excellent work ethic with strong interpersonal and time management skills
  • Proven ability to affect change and lead a team
  • Primary Objectives

    The Senior Coordinator role encompasses the objectives of the Lead Coordinator role, with additional responsibilities to :

  • Leadership Across Clinics : Ensure consistency in operations, client experience, and team performance across two clinics, ensuring all targets are being met.
  • Strategic Planning : Collaborate with Regional Coordinator and Clinic Directors to set and achieve goals for both clinics.
  • Team Development : Mentor and support Lead Coordinators (if applicable), ensuring they meet performance expectations and maintain high morale.
  • A. Leadership

    Everything outlined in the Lead Coordinator role, plus :

  • Coordinate workflows and communication between the two clinic teams to ensure alignment with Axis standards.
  • Conduct weekly check-ins with the Lead Coordinators and / or Client Coordinators at each clinic to monitor progress and address challenges.
  • Lead team-building efforts across locations to promote cohesion and a unified culture.
  • Act as the main point of contact for cross-clinic operations, projects, and initiatives.
  • B. Client Experience Journey

    Accountability of ALL client coordinators as it relates to :

  • Greet all clients with high energy and enthusiasm
  • Develop rapport with clients during initial phone calls, showing empathy and getting them excited about their treatment
  • Welcome all clients by providing world class customer experience by showing high energy and enthusiasm. Provide assistance and interact with clients using the “Grandmother visits” mentality
  • Act as the source of information for clients : location(s), services, physical therapists, events, coverage, price
  • Ensure front desk décor, cleanliness, and setup is top notch
  • Engage with clients once their treatment is complete, and ask how their treatment was. If positive, ask clients to provide a review on Google if they haven't already, and send review link via email
  • Ensure clients book out their future treatments as per their treatment plan.
  • Remind clients the importance of staying committed to their treatment plan to reach their goals and the benefit of booking out treatments in advance to get the time that best works with their schedule, reiterating how busy the therapists can get
  • Graduate – celebrate when clients complete their plan of care and / or convert to maintenance
  • Perform excellent customer service in the form of call backs for fall off clients, ensuring clients on waitlists are booked when space becomes available and rescheduling clients when necessary
  • Participate in community outreaches and business development initiatives to generate new assessments and revenue growth
  • C. Feedback

  • Weekly meetings with Regional Coordinator to discuss wins and challenges
  • Participate in ongoing mentorship and educational workshops
  • D. Clinic Space

  • Report any issues with the physical space of the clinic to the Clinic Director
  • Ensure Front desk and client waiting area are clean, organized, and presentable
  • Ensure treatment rooms, kitchen, and exercise area are clean, organized, and presentable
  • Ensure Products are stocked, organized, and presentable
  • Ensure floors are clean, garbage is taken out, and space is sanitized regularly
  • E. Operations

  • Completion of SC digital checklist
  • Weekly Scoreboard
  • Oversee front desk phone performance, email management, and walk-in procedure
  • Ensure compliance with Client experience operations – Winback calls, Retention calls, Confirmation calls, Reviews, Client Satisfaction survey, New client Registry, etc.
  • Oversee scheduling of Client appointments, invoicing, collections, outstanding payments
  • Direction procedures related to specific programs and Client types (WCB, WSIB, MVA, etc.)
  • Schedule and review reported hours for cc team
  • Payment reconciliation & outstanding billings
  • Payment reconciliation audits
  • Recruitment, interviewing and onboarding of future cc’s
  • Generate & monitor all callback / cancellation / confirmation call logs
  • Monthly compensation and invoice reports for all staff (CCs and PTs)
  • Inventory management - ordering of stock & supplies
  • F. Marketing

  • Promote Brand Loyalty on personal social media pages (i.e reposts, booking links, etc.)
  • Participating, co-ordinating, assisting with outreach programs
  • Requirements

    Overall Role Requirements

    The Senior Coordinator oversees front desk operations, client experience, and team performance across two Axis Therapy & Performance clinic locations (Scarborough and Markham) . This role ensures consistency in operations, culture, and brand standards while supporting daily clinic performance and growth.

    The Senior Coordinator is required to regularly travel between both clinic locations , maintain a strong on-site presence, and act as the primary link between clinic teams, Clinic Directors, and the Regional Coordinator.

    This role requires the ability to :

  • Lead, support, and hold accountable Client Coordinators and Lead Coordinators (if applicable)
  • Maintain a consistent, high-quality Axis client experience across both clinics
  • Manage multiple priorities, workflows, and performance metrics simultaneously
  • Communicate clearly, problem-solve proactively, and drive operational improvements
  • Support business development, client retention, and community outreach initiatives
  • This is a hands-on leadership role requiring strong organization, adaptability, and ownership to deliver a seamless Axis experience across both locations.

    Benefits

    Role Benefits

  • Full-time hours
  • Salaried position
  • Comprehensive benefits package
  • Paid vacation
  • Opportunity for leadership growth within a multi-location clinic environment
  • Direct involvement in strategic operations and team development