Operations Coordinator

Job Description

Job Description

Position :  Operations Coordinator

Location :  Hybrid / North York

Industry :  Financial Services

Employment Type :  Permanent / Fulltime

Salary :  $53,000 + Bonus

Company Information

One of Canada’s oldest and most respected debt solution providers. We help people get out of debt and start rebuilding their lives again. Established in 1979, Farber has over 250 employees working across Canada and has helped over 100,000+ Canadians get out of debt.

And now, we’re embarking on our next stage of innovation & significant growth. To do that, we hire experienced, enthusiastic, motivated, innovative, and customer-centric team members to play critical roles in helping us reach our ambitious goals.

Join us in better serving the growing number of Canadians who are in need of help.

Position Summary

The Ops Coordinator executes daily BAU tasks that maintain operational stability and support the Frontline and CMC teams. They ensure accuracy, documentation adherence, and timely completion of assigned workflows.

Key Responsibilities

BAU Task Execution

• Perform assigned workflows including scheduling, queue monitoring, data validation, and document preparation.
• Follow SOPs consistently and escalate deviations promptly.
• Prepare and distribute individual and shared communications.
• Maintain SharePoint content, folders, and structure.
• Process commissioner appointment packages across Canada Wide.
• Create and distribute monthly newsletters.

Communication & Coordination

Documentation & Recordkeeping

Ownership Expectations

Qualifications

Skills

Nice to Have / Growth Areas

Benefits, and Perks

Our Culture at Farber

At Farber, we’re in the business of helping people—and this ethos extends not only to our clients, but to our employees, partners. We are committed to taking action and to deliver an inclusive, diverse, and equitable workplace that our staff experience every day. This commitment also shapes our culture, which is one of a kind and unique.  We are proud to have a dedicated culture committee who organize events, and consists of staff volunteers, they hand out awards for recognition and support the many holidays in our community to celebrate our inclusive and diverse workforce at Farber.

Farber encourages applications from all qualified candidates who represent the diversity of Canada.

We thank all candidates for submitting their resume, however, only those selected for an interview will be contacted.