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Peak Season is coming, and we’re looking for Experienced Contact Centre Representatives to join our Contact Centre team in Morningside from November through to mid-January. This is a fast-paced, high-volume Contact Centre role, particularly during Black Friday and the Christmas trading period.
Supporting customers across Briscoes Homeware and Rebel Sport, you’ll help make sure they receive a great experience during one of our busiest periods of the year. You’ll be answering customer enquiries, solving problems and working alongside a supportive team in a fast-paced environment.
We have a mix of full-time and part-time fixed-term positions available, with flexibility around different shift options. This is a 7-day Contact Centre operation, so flexibility to work weekends is a requirement of the role.
Full training will be provided. Successful candidates will need to be available full-time, Monday to Friday, for the first two weeks of training, beginning in the second week of November.
What you’ll be doing
What you’ll bring
Why Briscoe Group?
Briscoe Group is an Equal Opportunity Employer, a partner of First Foundation and a proud supporter of Cure Kids. Briscoe Group have 90 stores throughout New Zealand trading under Briscoes Homeware and Rebel Sport.
If you enjoy helping people, thrive in a busy environment and want to be part of our Peak Season team, we’d love to hear from you.
Applications close: 15 October 2026
You must be eligible to work in New Zealand or hold New Zealand Permanent Residency or Citizenship.
We may use AI-assisted technology as part of the recruitment process to help review and order candidates based on the information they provide and their suitability for the role. The technology supports, but does not replace, human decision-making and does not make automatic decisions about whether a candidate progresses through the recruitment process.
Job Details
Reference # 22812 Posted on 01 Oct 2026 Closes on 15 Oct 2026 18:00 Location(s) Morningside (Support office) Expertise Contact Centre Job level(s) Experienced Work type(s) Fixed term
