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Computer system analyst Jobs in Pickering, ON

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Computer system analyst • pickering on

Last updated: 7 hours ago

Bilingual Senior Detection Analyst

ScotiabankScarborough, ON, CA
Full-time

Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.Detect and prevent fraudulent activity with respect to the Bank’s ...Show more

IVVQ Automation Specialist

Marketers on DemandScarborough, ON
Full-time +1

We are partnering with a global leader to find a junior-to-intermediate Automation specialist to join their validation team in Toronto.This is a hands-on technical contract role with real growth po...Show more

Computer programming Private Tutoring Jobs Pickering

SuperprofPickering, Canada
Full-time +1

Superprof is Canada's #1 tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest communi...Show more

 • Promoted

Business System Analyst

ScotiabankScarborough, ON, CA
Full-time

Lead the discovery, analysis, and documentation of business requirements that drive strategic transformation.Collaborate with cross-functional teams — product, technology, operations, and external ...Show more

 • New!

System operator - electrical power systems

Elexicon Energy IncAjax, ON, Canada
Permanent

Heures de travail: 40 hours per week.College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years.Co-ordinate maintenance activities of trade contractors.Comple...Show more

IVVQ Automation Specialist

Executive Talent on DemandScarborough , ON
Full-time +1

We are partnering with a global leader to find a junior-to-intermediate Automation specialist to join their validation team in Toronto.This is a hands-on technical contract role with real growth po...Show more

Computer/Electronic Technician (RMA)

Warehousing & DistributionScarborough, ON, CA
Full-time
Quick Apply

Computer/Electronic Technician (NOC 2242) Product Testing & Warranty Team Do you love working in a fast-paced environment, where you constantly make meaningful contributions daily?.We are looking f...Show more

Senior Financial Analyst

Vaco by HighspringScarborough, Ontario, Canada
Permanent

Our client is a social service agency.They are looking for a Senior Financial Analyst to join their team!.Hybrid work arrangement (1-2 days in office) with strong work life balance and flexible cul...Show more

 • Promoted

Analytical Scientist

Adecco CanadaWhitby, Ontario, Canada
Full-time +1
Quick Apply

This role is ideal for a detail-oriented professional with strong analytical chemistry experience who thrives in a regulated, fast-paced setting.If you have hands-on experience with chromatographic...Show more

 • Promoted • New!

Personalized Internet Assessor - Persian (CA)

TELUS InternationalPickering, Ontario
Part-time

Looking for a freelance opportunity where you can make an impact on technology from the comfort of your home? If you are dynamic, tech-savvy, and always online to learn more, this part-time flexibl...Show more

 • Promoted

Business Analyst (BA3) – Clinical Adoption Lead

SereneAidToronto, ON, M1B 3C6, NB, ca
Full-time

Job Title: Business Analyst (BA3) – Clinical Adoption Lead.Provincial Clinical Information Solution (CIS) – Symbio.Remote (Monthly travel to New Brunswick required).Clinical Information System (CIS...Show more

Senior Indirect Tax & Pension Compliance Specialist

The Mason Group Incscarborough, ontario
Full-time

Our client, a large automotive manufacturer currently has an exciting opportunity for a Senior Indirect Tax and Pension Compliance Specialist to support our Finance and Accounting team.This is a fu...Show more

 • Promoted

Customer Service Agent - 50k-60k/Year - Remote

Spade RecruitingPickering, Ontario
Remote
Full-time
Quick Apply

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.This position will work with multiple clients throughout the day providin...Show more

 • Promoted

Engineering Technician – System Design | Elexicon Energy - Ajax

The MEARIE GroupAjax, Ontario, Canada
Full-time

As the fourth largest local distribution company in Ontario, Elexicon Energy proudly provides safe and reliable electricity to nearly 200,000 residential and business customers in Durham Region as ...Show more

Senior Business System Analyst | Digital Retail Solutions | Hybrid

Randstad CanadaScarborough, Ontario, CA
Permanent
Quick Apply

We’re hiring a Senior Business Systems Analyst to support the build and evolution of a large-scale digital platform initiative within an enterprise environment.This role sits at the intersection of...Show more

Quality Engineer - Whitby

NPA WorldWideWhitby Central, Ontario, Canada
Full-time +1

Support the Quality Assurance program designed to ensure defect-free solutions for customers.Take a hands-on approach to implementing and maintaining the Quality Assurance system.Assist with intern...Show more

 • Promoted

Senior HSE Management System Coordinator

BGISScarborough, ON, Canada
Full-time

BGIS is a leading provider of customized facility management and real estate services.With our combined team of over 6, 500 globally, we relentlessly focus on enabling innovation through the servic...Show more

Automation & AI Solutions Analyst

360insightsWhitby, Ontario
Full-time

AUTOMATION & AI SOLUTIONS ANALYST.Starting base salary*CAD$80,500 - $95,500.Our salary ranges are based on the role, level, and location.These ranges represent the typical starting salary and do no...Show more

Real-Time Computing Systems Engineer (Hardware)

Ontario Power GenerationPickering, ON, CA
Full-time

Contract (Up to 20 Months with possibility of extension).Bachelor’s degree in Engineering.Electrify your career and help build a brighter tomorrow.Every generation has a challenge that defines them...Show more

People also ask
Bilingual Senior Detection Analyst

Bilingual Senior Detection Analyst

ScotiabankScarborough, ON, CA
30+ days ago
Job type
  • Full-time
Job description

Is this role right for you?

In this role, you will:
  • Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
  • Detect and prevent fraudulent activity with respect to the Bank’s credit cards, debit cards, ScotiaOnline, Email Money Transfers, Western Union, and deposit fraud by:
  • Analyzing alerts generated by various fraud detection tools and assessing the probability that fraud is occurring.
  • Making a decision, based on the analysis completed, to block the account, reduce the limit on the card, place a hold on the account or contact the cardholder and/or branch to discuss the activity.
  • Engaging with the branches and other FI’s in determining the legitimacy of suspicious activity.
  • Working closely and effectively with the rest of the Fraud Detection Team in sharing information and trends to ensure large scale fraud trends are identified and actioned quickly.
  • In the event of a large-scale fraud attack, working effectively with the team to identify the potential points of compromise as quickly as possible and getting other Scotiabank cards at risk identified and action taken before fraudulent activity occurs.
  • Monitor Service Level Agreements and Alert queues for timely actioning of alerts as per the queue priority matrix.
  • Identify patterns and trends, then engage with appropriate business line partner to escalate if necessary.

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you have/can:

  • Strong communication skills in both English and French
  • Flexibility required with business hours
  • Utilization of active listening skills and appropriate acknowledgment statements
  • Capability to build customer loyalty through listening, relationship building, and professional and persuasive communication skills
  • Ability to work in a fast-paced, changing environment
    Ability to navigate between multiple Windows-based application system
  • Critical thinking and sound decisions are required to maintain an acceptable balance between fraud control and customer service
  • Maintain exceptional knowledge and understanding of all procedures, products and services related to role.
  • Strong attention to detail with the ability to recognize risk and take appropriate steps to minimize the impact on both the customer and the Bank
  • Capability to build customer loyalty through listening, relationship building, professional and persuasive communication skills
    Achieve/exceed daily/weekly individual and team KPIs
  • Ability to navigate between multiple Windows-based application systems
  • Good analytical, verbal, and written communication skills

Education / Experience / Other Information

  • Customer service experience; demonstrated commitment to providing quality customer service
  • Ability to confidently take on high workload and alert volume, while prioritizing and multitasking
  • Working knowledge of basic PC applications (e.g. Microsoft Word, Microsoft Excel, Lotus Notes, etc.)
  • Fluency in both English and French language skills (reading, writing, and spoken) is an asset
  • Previous Retail Banking and / or Advice/Call Centre experience is an asset
  • Post-secondary education in business or other related disciplines is in an asset

Working Conditions

  • This unit runs on a 24-hour operation.
  • Fully bilingual in French and English.
  • The location for this position is in Scarborough: 888 Birchmount Rd
  • Work in a standard office-based environment; non-standard hours are a common occurrence.
  • Work is subject to frequent interruptions contributing to a lack of control over the pace of work. Cardholder issues tend to be very sensitive and emotional therefore stressful in nature.
  • The position requires the use of a headsets
  • The incumbent’s desk is located close to co-workers and is subject to constant noise.
  • He/she is expected to work occasional overtime due to peak season, periods of increased volume, fraud trends and/or absences. Working outside of standard hours and Statutory/General holidays is required to ensure the department has adequate coverage on a 24/7-hour basis

Shifts available:

  • Saturday to Wednesday: 4:00 PM – 12:00 AM
  • Thursday to Monday: 4:00 PM – 12:00 AM