Senior HRSD System Admin

Overview

We are currently requesting resumes for the position : Senior HRSD System Admin. Job ID : 24-040, 500-1948. Number of Vacancies : 1. Level : Band H (Senior). Duration : 12 months. Hours of work : 35. Location : 1600 Stellar Drive (100% remote).

Responsibilities

• Perform day-to-day administration of the ServiceNow HR Service Delivery applications, including :
• HR Case Management
• HR Knowledge Management
• Employee Service Center (Portal)
• Enterprise Onboarding and Transitions (Lifecycle Events)
• Employee Document Management
• Performance Analytics for HR
• Participate in requirements discussions
• Coordinate with HRIT System Administrator and Platform Administrator to assist with ServiceNow patches and when the patches are applied to instances
• Design, configure, and customize new HR applications and HR Service processes
• Develop UI forms, fields, notifications, and workflows
• Create new HR service catalog requests and items with variables
• Identify and define business solutions for all HR users, aiding in translating HR business requirements into technical requirements
• Provide ServiceNow HR configuration, including screen tailoring, workflow administration, and report setup
• Build reports, gauges, and home pages
• Search, populate, and customize the HR knowledge base
• Maintain service level agreements (SLA) and monitor SLA workflows
• Participate in all phases of testing and go-live activities
• Maintain the configuration and updates to the HR platform once the system is live, in partnership with the Platform Administrator

Qualifications

Skills

Training

#J-18808-Ljbffr