Customer support manager Jobs in Markham, ON

Job Site
Onsite

Job Category
White Collar

Date Range
Oct , – Oct ,

Hire Type
Contractor

Contract Type
Contract Only

Pay Type
Hourly

Standard Hours Per Week

Exemption Status
Non-Exempt

TECHNICAL SKILLS

Must Have

LOCATION INFORMATION

Markham (Mark) ON CA

Markland Street,Cachet Corporate Center
Markham Ontario LC M JOB DESCRIPTION

Requisition Details

Job Requisition

• Lead Customer Project Support Engineer (Protection/Scada/Telecom Panel Design) (Open)

Job Posting Title

Lead Customer Project Support Engineer (Protection/Scada/Telecom Panel Design)

Job Description Summary

Client Vernova's Grid Automation Lead Customer Project Support Engineer (Protection/SCADA/Telecom Panel Design) is a hands-on, high-impact engineering role responsible for owning the design, programming, testing, and commissioning of protection, SCADA, telecom, and control panels for generator, excitation, transformer, feeder, bus, line protection, and SCADA systems.
Reporting to the CCS Engineering Manager or assigned Team Leader, this role supports the design and testing of protection panels, RTU panels, and Digital Control System (DCS) panels, while partnering closely with Operations and Project Management to help deliver critical power infrastructure solutions from concept through commissioning.

This is an exciting opportunity to work on complex, large-scale grid modernization projects and make a visible impact on critical energy infrastructure.

Roles and Responsibilities

o Analyzing customer applications/specifications and designing protection and control panel, Automation Panel, Scada, telecom panel mechanical layout, single line diagram, three line diagram, schematic diagram, power diagram, control diagram and Bill of Materials, engineering instruction, wiring drawing, wire list, wire tags to fulfill user specifications and requirements using Autocad/Ebase/SAP

o Take full technical execution responsibility to assigned projects and discuss the design requirements with the customer and Drafting support in the GEV Back Office (India)

o Review the design from the back office and submit to customer for approval

o Perform engineering studies and analyses such as Load Calculation, Heat Rise Analysis, etc.

o Designing control logic solutions to meet customer requests that may include complex control schemes such as Transfer schemes, Synchronizing schemes and Auto-restoration schemes

o Create Test Plans/Procedures/Reports

o Provide training/peer check/design support and mentoring to other members of the team.

o Review lessons learned, apply to the next project, recommend changes in checklist, procedures and share with other members of the team

Required Qualifications

• Bachelor degree in Electrical Engineering. Minimum years' experience in panel design, analyzing and creation of specification/compliance statement, single line diagram, schematic diagram, control diagram, wiring drawing and power diagram related to relay protections and control using Autocad/Ebase with detailed knowledge of design, studies, specifications and implementation in electrical generation, transmission and distribution systems Strong knowledge of power systems, protection schemes and communication applications Experience in creation of test procedure and maintenance procedure related to factory and site testing and commissioning protection panel. Experience programming Client Vernova relays (specifically the UR Family) OR rd party Protection Relays. Experience in designing power system control schemes (Transfer Schemes, Auto-restoration Schemes) Excellent understanding of theoretical bases for all major protection principles including Distance, Line Differential, Transformer Differential, Bus, Feeder, Generator and Large Motor protection.

Desired Characteristics:

• Ability to apply advanced ideas in the technical engineering field and LEAN process to practical business problems Experience in turn-key Protection and Control projects Working knowledge of major test sets and short-circuit / setting coordination software Interdisciplinary experience including metering, communications, substation automation and integration Working knowledge with E Base panel design tool or AutoCAD tool Strong understanding and experience with CSA, UL and CE requirements Lean/ Sigma Green belt or Black belt certification preferred Certified is an asset

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