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Customer support manager Jobs in Laval, QC

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Customer support manager • laval qc

Last updated: 1 day ago
Customer Support Manager - ValPay

Customer Support Manager - ValPay

Valsoft CorporationMontreal, QC, CA
Full-time
Quick Apply
ValPay is looking to hire a Customer Support Manager to operate one of our Software businesses! .This position provides critical customer support management for a growing software vertical.As ...Show moreLast updated: 30+ days ago
  • Promoted
Customer account manager

Customer account manager

Randstad CanadaLaval, Quebec, CA
Full-time +1
Quick Apply
Are you looking for a new role fast?.Do you have experience in customer service, account management or B2B inside sales?. Are you passionate about customer contact?.Our customer in the industrial li...Show moreLast updated: 2 days ago
Customer Support Specialist

Customer Support Specialist

CB CanadaMontreal, Quebec, Canada
CA$51,750.00–CA$54,984.00 yearly
Before you apply to a job, select your language preference from the options available at the top right of this page.Explore your next opportunity at a Fortune Global 500 organization.Envision innov...Show moreLast updated: 30+ days ago
  • Promoted
Customer Support Advisor - Material Handling

Customer Support Advisor - Material Handling

Brandt Tractor Ltd.Laval, Quebec, Canada
Permanent
Un certificat de compagnon en tant que mécanicien de machinerie lourde ou préposé aux pièces est un atout.Expérience de la vente dans l'industrie de la manutention. Capacité à se déplacer sur le ter...Show moreLast updated: 30+ days ago
Support Account Manager

Support Account Manager

ServiceNowMontreal, Quebec, Canada
Full-time
At ServiceNow, we make work better for everyone – including our own employees.We know that your best work happens when you live your best life and share your unique talents, so we do everything we ...Show moreLast updated: 1 day ago
Customer Marketing Manager

Customer Marketing Manager

IvaluaMontreal, Quebec, Canada
Full-time
Pittsburgh, PA; New York City, New York - US).Créée en 2000, Ivalua est un leader mondial dans l’édition de solutions cloud de gestion des achats. Chez Ivalua, nous sommes une communauté mondiale d'...Show moreLast updated: 3 days ago
Manager, Customer

Manager, Customer

KPMGMontreal, Quebec, Canada
Full-time
Leading Canadian businesses are winning on customer-centric experiences delivered through end-to-end digital solutions.The KPMG Customer & Digital Advisory Practice has achieved significant growth ...Show moreLast updated: 30+ days ago
Customer Service Support

Customer Service Support

BMOMONTREAL, QC, CAN
CA$33,850.00–CA$44,000.00 yearly
Full-time +1
Retail Banking Sales & Service.Fulfills transactions, internal business partner / external customer inquiries and requests, and / or audit and reconciliation activities. Follows procedures to resolve ...Show moreLast updated: 30+ days ago
Customer Support Advocate

Customer Support Advocate

SoftchoiceMontreal, Quebec, CA
CA$42,000.00 yearly
We are a software-focused IT solutions and services provider that equips organizations to be agile and innovative, and for their people to be engaged, connected, and creative at work.That means mov...Show moreLast updated: 30+ days ago
Manager, Customer

Manager, Customer

KPMG-CanadaMontreal, Quebec, Canada
Leading Canadian businesses are winning on customer-centric experiences delivered through end-to-end digital solutions.The KPMG Customer & Digital Advisory Practice has achieved significant growth ...Show moreLast updated: 30+ days ago
Customer Program Manager

Customer Program Manager

Kontron Canada Inc.Boisbriand, QC, CA
To get a taste of the work environment at Kontron Canada, watch the following video in French : .AN OVERVIEW OF THE CHALLENGES AHEAD : . Establish program goals and deliverables with the customer as wel...Show moreLast updated: 30+ days ago
Customer Success Manager

Customer Success Manager

Iron Mountain4005RichelieuStreet, Montreal, QC, CA
CA$80,000.00–CA$90,000.00 yearly
Remote
Full-time
At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us.Whether you’re loo...Show moreLast updated: 30+ days ago
Customer Support Representative

Customer Support Representative

Fuze HRMontreal, Quebec, Canada
CA$50.00 hourly
Full time opportunity available immediately in Lachine!.Your Responsibilities as Customer Support Representative are : .Make outgoing calls to clients. Managing all aspects of customer service relatio...Show moreLast updated: 30+ days ago
Customer Support Specialist - Montreal, CA

Customer Support Specialist - Montreal, CA

Accommodations Plus InternationalMontreal, QC, CA
Quick Apply
The Customer Support Specialist supports our airline partner onsite at their office location in Montreal.In this role, the Airline Support Specialist processes hotel and ground transportation reser...Show moreLast updated: 30+ days ago
Bilingual Customer Support Manager

Bilingual Customer Support Manager

BramblesSaint, Laurent, Quebec, Canada
CA$300.00 daily
Gérer un territoire de clients commerciaux et de détail.Améliorer la satisfaction et la fidélité de la clientèle dans le territoire désigné tel que mesuré durant le NPS annuel.Signaler toute menace...Show moreLast updated: 30+ days ago
Customer Sales Support

Customer Sales Support

Quantum Management ServicesSaint-Laurent
CA$30.00 hourly
Permanent
Up to $30 per hour plus commission (depending on experience).Part-time or Full-time (flexible schedule) on-site 5 days + flexible hours. Attention Inside Sales professionals!.Are you an experienced ...Show moreLast updated: 30+ days ago
  • Promoted
Portfolio Analyst & Controller, Customer Support

Portfolio Analyst & Controller, Customer Support

CAEMontreal
CA$85,000.00 yearly
Full-time
This role’s main function is to execute project management tasks to support to the business unit (Defence & Security) on the delivery of post-delivery projects, services, spares and repairs.Execute...Show moreLast updated: 30+ days ago
  • Promoted
Customer Support Specialist

Customer Support Specialist

ZaddonsGreater Montreal Metropolitan Area, Canada
Full-time
Director of Customer Experience.Zaddons develops specialized add-ons that enhance the scheduling capabilities of HRIS platforms. With a focus on optimizing complex workforce management, we deliver s...Show moreLast updated: 21 days ago
Job : Customer Support Specialist

Job : Customer Support Specialist

StingrayMontreal
CA$17.50 hourly
Department Customer Support Location Montreal.At Stingray, creativity, collaboration, and cutting-edge technology are the pillars of our DNA. Keen on joining a team of tech-savvy music lovers in a s...Show moreLast updated: 30+ days ago
Customer Support Manager - ValPay

Customer Support Manager - ValPay

Valsoft CorporationMontreal, QC, CA
30+ days ago
Job type
  • Full-time
  • Quick Apply
Job description

ValPay is looking to hire a Customer Support Manager to operate one of our Software businesses!

This position provides critical customer support management for a growing software vertical. As a Customer Support Manager reporting to the VP of Operations, you will be responsible for working with the management cluster in the business of companies on developing and implementing the business’s strategic plan spanning support, customer service and professional services. You will be responsible for identifying, defining, and executing the strategies required to achieve your growth plans and operating objectives with a focus on improving operational excellence.

Here is a little window into our company :   ValPay, the payment processing arm of Valsoft, operates and manages Valsoft’s global portfolio of wholly owned software companies, providing mission-critical integrated payment processing solutions across multiple verticals. By implementing industry best practices, ValPay delivers a time-sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.

Our motto is  “Be Humble, Stay Hungry!”

The successful candidate will be based anywhere within commutable distance of our office in Montreal, Saint-Laurent, working in a hybrid work model!

What your day will look like :

  • Work with the leadership team and VP of Operations to set and execute on the strategy
  • Ability to review the operational plan and guide the functional leadership into a focused ROI approach, including Customer Service and Professional Services
  • Regular monitoring and measuring of the priorities, providing coaching and guidance to team members as required
  • Develop operations-related plans, budgets, policies, and procedures to achieve customer satisfaction and revenue targets
  • Review, analyze and roll out strategic changes as they pertain to operational best practices and revenue-driven efficiencies
  • Collaborate with senior management to set strategies, objectives and policies
  • Managing vendor and key customer relationships
  • Contribute to high-priority projects to prepare the company for future growth phases and market readiness
  • Contribute to high-priority projects to prepare the company for future growth phases and market readiness

About you :

  • 3+ years of upper-level experience in the payment processing and payment gateway industry is essential
  • 3+ years of cross-functional team management experience
  • Bachelor’s degree or equivalent, preferably in a technical or business discipline, MBA, or advanced degree, a plus but not a requirement
  • A natural ability to lead performance and process improvement in a business
  • Bring a proven entrepreneurial spirit and pace-setter traits
  • Experience working in small to medium-sized payment processing or payment-related businesses as an Operations Manager or similar-level position
  • Ability to structure, analyze, and solve complex business problems, as well as deliver impact against concrete business goals
  • Excellent Leadership, communication, and organizational skills
  • Excellent analytical and problem-solving skills
  • A 'roll up the sleeves attitude towards problem-solving
  • Goal-oriented with comfort in setting measurable goals for others and yourself
  • Comfortable working independently as well as in a team
  • Ability and willingness to create change, passion for continuous improvement
  • Fluent in English, both written and verbal, is essential
  • Must be legally authorized to work in Canada
  • For information about  ValPay , please visit our website at www.valpay.com

    We thank all applicants for their interest; however, only those candidates selected for an interview will be contacted.