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Customer support manager Jobs in Old toronto, ON

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Customer support manager • old toronto on

Last updated: 10 hours ago

Bilingual Technical Customer Support

Power Staffing SolutionsM2J, ON, ca
Full-time

The successful candidate will support customers by resolving technical issues, monitoring systems, assisting with onboarding activities, and collaborating with.This role is ideal for someone who is... Show more

Customer Account Manager

ProphixEtobicoke, ON, CA
Full-time
Quick Apply

See what you can do with Prophix.Prophix helps finance teams work with greater flexibility and confidence through Prophix One™, our Financial Performance Platform.We bring planning, reporting, and ... Show more

Customer Support Specialist

Staffmax Staffing & RecruitingToronto
Temporary

Staffmax is seeking a friendly, solutions-focused.In this role, you'll be the voice of the company, helping customers with their questions and concerns while delivering a positive and professional ... Show more

Customer Support Representative, Advisory Services

Ontario Medical AssociationHybrid - Toronto, ON, CA
CA$54,965.00 yearly
Permanent
Quick Apply

Are you looking to join one of Greater Toronto’s Top 2026 Employers ?.The Ontario Medical Association (OMA) advocates for and supports doctors, seeking to strengthen their leadership role in ... Show more

TLM Support Manager

Royal Bank of Canada>TORONTO, Canada
Full-time

The TLM Support Manager is responsible for enterprise-wide reconciliation transformation initiatives as a Senior Business Analyst, leveraging 6+ years of hands-on expertise with SmartStream Transac... Show more

Customer Engagement Manager

Randstad CanadaEtobicoke, Ontario, CA
CA$70,000.00 yearly
Permanent
Quick Apply

Are you a results-driven professional with a passion for optimizing vendor relationships and enhancing customer success? At Randstad Professional, we are seeking a dynamic Customer Engagement Manag... Show more

Customer Success Manager

MotionToronto, ON, CA
Full-time +1

We hosted a hiring event on August 7th, where our team spoke about what a day in the life of a CSM at Motion is really like, plus they did a Q&A! You can watch this 30 minute video.Marketing t... Show more

Customer Service Manager

Univar SolutionsNorth York, ON, CA
Full-time

Start your career journey with Univar Solutions!  Here you can make an impact on the world around you and accelerate your career in areas that energize and excite you.The Customer Service Manager i... Show more

Customer Success Manager

Mortgage AutomatorToronto, ON, CA
CA$100,000.00 yearly
Full-time
Quick Apply

Serve as the primary point of contact for an assigned portfolio of clients, building trusted, long-term relationships grounded in consistent communication and follow-through.Guide new clients throu... Show more

Customer Development Manager, Walmart

Colgate-Palmolive CompanyToronto, ON, CA
Full-time

Relocation Assistance Offered Within Country.Job Number #175645 - Toronto, Ontario, Canada.Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializi... Show more

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Vice President of Global Customer Support

ConfidentialToronto, Ontario, CA
Full-time

Vice President of Global Customer Support About the Company Top cloud-based legal software provider Industry Computer Software Type Privately Held, VC-backed Founded 2008 Employees 1001-5000 ... Show more

 • Promoted

Customer Lifecycle Manager

AlgaeCalToronto, ON, CA
CA$120,000.00 yearly
Remote
Full-time
Quick Apply

This is not just an email role.It’s a customer loyalty and retention role, with ownership across email, SMS, push notifications, segmentation, automated journeys, loyalty communications, and custom... Show more

Customer Success Manager

Acuity InsightsToronto, ON, CA
CA$85,000.00 yearly
Remote
Full-time
Quick Apply

Help Universities Discover Human Potential.The best customer relationships begin with trust: understanding what a partner is trying to achieve, helping them work through difficult challenges, and s... Show more

Bilingual Customer Success Manager

Global Payments Canada GPTORONTO, ONTARIO, CANADA
CA$50,000.00 yearly
Full-time

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.Our worldw... Show more

Bilingual Customer Support Agent

Porter AirlinesToronto, Canada
Full-time +1

We are seeking a customer-focused and highly motivated Customer Support Agent to join our Customer Service team.In this role, you will provide support to passengers experiencing travel-related issu... Show more

Customer Support Architect (T3)

AssentToronto, Ontario, Canada
Full-time

The Technical Support Architect at Assent is a senior-level technical specialist responsible for delivering exceptional support experiences for Assent’s direct customers and their suppliers.This ro... Show more

Client Support Manager

Fidelity InvestmentsToronto
Full-time

Fidelity Clearing Canada (FCC) is the leading independent clearing broker and custodian in the Canadian market.We provide trade execution, clearing, custody and back-office support services to Cana... Show more

Customer Success Manager

TitanFile Inc.Toronto, ON, CA
Full-time
Quick Apply

Customer Success Manager Location: Toronto, ON, Canada    Type: Full-Time  Experience: Mid Level Who We Are TitanFile is an award-winning solution enabling secure, efficient exchange... Show more

Customer Implementation Manager

STAN AIToronto, Ontario, Canada
CA$80,000.00 yearly
Full-time
Quick Apply

STAN is looking for a Customer Implementation Manager who is a motivated, detail-oriented, self-starter who is passionate about customer service and technology, and who supports STAN AI's HOA and c... Show more

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People also ask
Bilingual Technical Customer Support

Bilingual Technical Customer Support

Power Staffing SolutionsM2J, ON, ca
22 days ago
Job type
  • Full-time
Job description

Position Overview


The successful candidate will support customers by resolving technical issues, monitoring systems, assisting with onboarding activities, and collaborating with
internal teams to ensure a high-quality client experience.


This role is ideal for someone who is proactive, analytical, customer-focused, and comfortable managing multiple priorities in a dynamic environment.


Job Responsibilities
  • Respond to customer support inquiries and troubleshoot technical issues in a timely and professional manner
  • Monitor client systems, connected devices, and platform performance to identify and resolve service disruptions
  • Maintain accurate documentation of incidents, resolutions, and support activities within the ticketing system
  • Escalate complex issues to internal teams and third-party vendors when required
  • Provide regular updates and communicate effectively with customers regarding issue status and next steps
  • Generate reports related to uptime, support trends, and customer activity
  • Collaborate cross-functionally with operations, technical, and customer success teams
  • Support customer onboarding and assist with platform adoption initiatives
  • Deliver a high level of customer service while managing challenging situations professionally
  • Participate in after-hours or on-call support coverage as needed

Job Qualifications

  • Minimum 1+ year of experience in technical support, help desk, or end-user support
  • Hands-on experience supporting:
  • Microsoft Windows environments
  • PC hardware and peripherals
  • LAN/Wi-Fi networks
  • Mobile devices
  • Microsoft Office applications
  • Remote users
  • Familiarity with Microsoft Servers, Chrome OS/Chromium environments, and basic firewall/networking concepts
  • Strong troubleshooting and critical thinking abilities
  • Excellent verbal and written communication skills
  • Highly organized with strong attention to detail
  • Ability to adapt quickly and work independently in a fast-paced setting
  • Post secondary education in Computer Science, Engineering, IT, or a related field is considered an asset
  • Fluency in both English and French (spoken and written) is required

What’s Offered

  • Competitive compensation package
  • Health and dental benefits
  • Flexible work environment
  • Training and professional development opportunities
  • Collaborative and supportive team culture
  • Company events and team activities
  • Long-term growth potential within a scaling organization