Customer support manager Jobs in Brampton, ON

Overview

Growth & Development Opportunities

Our Technology team wakes up every day with one goal in mind - connecting Canadians to the people and things that matter most. Together, we are proud to support 30 million Canadians each month through managing a robust portfolio that champions leading-edge technology. We drive large-scale, complex, and high-visibility technology projects and programs that shape the future of technology in Canada and expand connectivity from coast to coast. If you are interested in being a part of this, consider applying for the following opportunity.

What You’ll Do

• Executive Support & Reporting

Prepare and deliver executive-level reports, dashboards, and presentations for leadership meetings.

Support strategic planning for BAU delivery and operations across Business Wireless and Residential.

Partner with Finance teams to track budgets, forecasts, and operational spend.

Act as liaison between SVP and Directors / Senior Directors to gather updates and consolidate information.

Assist in developing and executing team engagement plans to foster collaboration and high performance.

What You Bring

What’s In It For You

We believe in investing in our people and helping them reach their potential as valuable members of our team. As part of our team, you’ll have access to a wide range of incredible resources, growth opportunities, discounts, and perks, including :

My Path self-driven career development program

Homewood employee & family assistance program

Work for an organization committed to environmental protection

Other Information

To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal background check. Additionally, a credit check and drivers abstract may be required depending on the role.

Schedule : Full time

Shift : Day

Length of Contract : Not Applicable (Regular Position)

Work Location : 8200 Dixie Road (101), Brampton, ON

Travel Requirements : Up to 10%

Background Check(s) Required : Criminal Record and Credit Check

Posting Category / Function : Technology & Information Technology

Requisition ID : 331241

Note : To support career growth, collaboration, and high-performing teams, all Corporate Employees are expected to work onsite a minimum of four (4) days per week starting October 6, 2025, increasing to five (5) days per week effective February 2, 2026. We believe that in-person connection strengthens our culture and drives industry-leading performance.

At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ.

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