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Customer support manager Jobs in Calgary, AB

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Customer support manager • calgary ab

Last updated: 4 hours ago
Facilities & Ground Support Manager

Facilities & Ground Support Manager

Avmax Careers - CanadaCalgary, AB, Canada
Full-time +1
Avmax is a diverse company offering every product and service related to aviation.We have locations, operations, and deployment worldwide. Avmax") is to simplify our customers' aviation nee...Show moreLast updated: 12 days ago
Customer Success Manager

Customer Success Manager

Schneider ElectricCalgary, Canada
Full-time
Join us as a Customer Success Manager and play a key role in helping our customers get the most out of our platform.In this role, you’ll be the go‑to partner for a portfolio of high‑touch, strategi...Show moreLast updated: 24 days ago
Customer Success Support

Customer Success Support

OPISystemsCalgary, AB, Canada
Full-time
The Customer Success Support is key to delivering first-class support and ensuring exceptional user experiences with OPI products for Channel Partners and end users. This role focuses on providing p...Show moreLast updated: 17 days ago
Geoscience Customer Support Specialist

Geoscience Customer Support Specialist

SeisWare International Inc.Calgary, AB, Canada
Full-time
Since 1997, SeisWare™ International Inc.CMG Company, has successfully grown to be an industry leader in the development, sales, and support of geoscience software within the energy industry.In July...Show moreLast updated: 11 days ago
Customer Experience Manager FT

Customer Experience Manager FT

MichaelsCalgary, 11486 Sarcee Trail NW
Part-time
Store - CAL-STONEY TRAIL, ABQue ferez-vous?.Offrir une expérience de magasinage centrée sur la clientèle en gérant et en. Diriger les processus omnicanaux.Maintenir les normes de rangement du magasi...Show moreLast updated: 23 days ago
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Customer Support Manager - Calgary

Customer Support Manager - Calgary

Volvo GroupCalgary, AB, CA, T3N 1T7
Permanent
Are you looking for a new challenge with social, economic, and environmental impact? Do you want to boost your career and make a difference? Take part in the electrification of transportation by jo...Show moreLast updated: 4 hours ago
Bilingual Project Coordinator / Customer Support Representative

Bilingual Project Coordinator / Customer Support Representative

MaxSys Staffing and ConsultingCalgary, AB
Full-time +1
Bilingual Project Coordinator / Customer Support Representative - Calgary SE (Permanent Position)This is a bilingual imperative position, requiring candidates to meet with hiring criteria when appl...Show moreLast updated: 30+ days ago
RTW Professional (Customer Support) - Bilingual French / English

RTW Professional (Customer Support) - Bilingual French / English

AvettaCalgary, Alberta, Canada
Full-time
The Ready to Work Professional will deliver high-quality, specialized support services to suppliers by resolving complex issues, managing proactive service workflows, assist with country specific s...Show moreLast updated: 2 days ago
Manager, Forensics and Litigation Support

Manager, Forensics and Litigation Support

MNPCalgary, AB, Canadá
Full-time
Inspirational, innovative and entrepreneurial - this is how we describe our empowered teams.Combine your passion with purpose and join a culture that is thriving in the face of change.Make an impac...Show moreLast updated: 30+ days ago
Customer Support Advisor

Customer Support Advisor

BrandtCalgary, CA
Full-time
Brandt is currently seeking an Outside Parts & Service.Representative for our Calgary Construction and Forestry location. This is an outside sales position responsible for promoting and selling ...Show moreLast updated: 11 days ago
Customer Service Specialist and Administrative Support

Customer Service Specialist and Administrative Support

Summer FC - Learn to Play SoccerCalgary, AB, CA
Full-time
Administrative Assistant / Customer Service.Summer FC - Provider of children's soccer programs, delivering fun, skill-enhancing experiences that inspire young players nationwide.We are seeking a hi...Show moreLast updated: 23 days ago
Sales Support Manager

Sales Support Manager

ABBCalgary, Alberta, Canada
Full-time
At ABB, we help industries outrun - leaner and cleaner.Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen...Show moreLast updated: 8 days ago
Customer Support Representative

Customer Support Representative

myHSA LTDCalgary, AB, Canada
Full-time
Salary : $48,000 - $52,000 annually.The Customer Support Representative (CSR) is a key member of our frontline Customer Experience team, focused on providing exceptional support to employees, plan a...Show moreLast updated: 13 days ago
Client Support Case Manager

Client Support Case Manager

HomeFrontCalgary, AB, Canada
Full-time
Our Vision A society free of domestic violence where everyone has the opportunity to realize their full potential.Our Mission Create a safe community by eliminating domestic violence through direct...Show moreLast updated: 30+ days ago
Sr Customer Solutions Manager, Enterprise, AWS Canada

Sr Customer Solutions Manager, Enterprise, AWS Canada

AmazonCalgary, Alberta, Canada
Full-time
As an Amazon Web Services (AWS) Sr.Customer Solutions Manager you will be responsible for accelerating customers cloud and AI transformation this new highly visible role you will be ensuring that ...Show moreLast updated: 27 days ago
Technical Customer Support Analyst - Client Site Support

Technical Customer Support Analyst - Client Site Support

A&R SolutionsCalgary, AB, Canada
Full-time
Field Service Computer Technician - Client-Site Support A&R Solutions Position overview : Reporting to the Regional Field Manager, the field support analyst is responsible for supporting IT oper...Show moreLast updated: 17 days ago
Technical Customer Support - 25506D

Technical Customer Support - 25506D

EnverusCalgary, Alberta
Full-time
Technical Customer Support - Power Market.At Enverus, we’re committed to empowering the global quality of life by helping our customers make energy affordable and accessible to the world.We are the...Show moreLast updated: 17 days ago
Customer Service & Administrator Support (Winter-26 Internship Opportunity)

Customer Service & Administrator Support (Winter-26 Internship Opportunity)

FMiCalgary, Alberta, Canada
Full-time
FMi is a leading freight forwarding and logistics company providing efficient and reliable solutions to businesses worldwide since 1996 with its headquarters in Calgary Western Canada and in presen...Show moreLast updated: 30+ days ago
Accounting Manager, Customer Success

Accounting Manager, Customer Success

PropraCalgary, Alberta, Canada
Full-time
Were looking for a proactive and customer-focused Accounting Manager Customer Success to join our team.With your experience in accounting you can lead the team by setting standards and best practic...Show moreLast updated: 30+ days ago
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Facilities & Ground Support Manager

Facilities & Ground Support Manager

Avmax Careers - CanadaCalgary, AB, Canada
12 days ago
Job type
  • Full-time
  • Permanent
Job description

Job Description

Job Description

Employment Type : Full-time Permanent

Location : Calgary, AB (on-site)

Division / Department : Facilities

Available vacancies : 1

About Avmax :

Avmax is a diverse company offering every product and service related to aviation. We have locations, operations, and deployment worldwide.

Our vision at Avmax Group Inc. ("Avmax") is to simplify our customers' aviation needs through dependable, globally integrated services with trusted results. Established in 1976, our locations include : Calgary (HQ) and Vancouver in Canada, Great Falls and Jacksonville in the USA, Nairobi in Kenya, and N'Djamena in Chad.

Avmax offers the following capabilities : Aircraft Leasing, Airline Operations, Avionics, Component Repairs, Engineering, MRO, Paint and Spares. Avmax's engineering division is a Transport Canada authorized Design Approval Organization (DAO). Avmax's maintenance division is a Transport Canada authorized Maintenance Repair Organization (MRO).

Why work at Avmax?

Avmax has a diverse workforce with opportunity for growth and career advancements. We offer competitive compensation and benefit packages, flexibility, work-life balance and a friendly working environment.

We are proud of our work and commitment to create one of the leading workforce, products and services in the Aviation industry.

About the Role :

The Facilities & Ground Support Manager is responsible for the operational readiness, reliability, and cost-effective management of Avmax's facilities, ground support equipment (GSE), and company vehicle fleet across multiple airport-based locations.

The role ensures hangars, shops, infrastructure, and ground support assets are consistently available to support maintenance and MRO activities with minimal disruption. The position focuses on operational execution, asset reliability, vendor coordination, and continuous improvement, while maintaining consistent standards across all sites.

Reporting

The Facilities & Ground Support Manager reports directly to the Director of Business Intelligence.

Core Competencies

  • Operational Leadership
  • Facilities & Asset Management
  • Planning & Prioritization
  • Vendor & Cost Management
  • Problem Solving
  • Safety & Compliance
  • Cross-Functional Collaboration
  • Continuous Improvement

Duties & Responsibilities

Facilities Operations

  • Oversee the day-to-day operations and functionality of hangers, warehouse, offices, and support spaces across multiple airport-based locations.
  • Ensure facilities are operationally ready to support maintenance schedules and workload demands.
  • Coordinate and prioritize repairs, maintenance, and facilities work to minimize operational downtime.
  • Manage preventive maintenance programs for buildings, hangar doors, equipment, HVAC systems, and related infrastructure.
  • Coordinate facility projects, upgrades, and space utilization changes in support of operational needs.
  • Manage utilities, environment systems, waste services, and snow removal coordination, where applicable.
  • Develop and manage facilities operating budgets, ensuring cost control and value from vendors.
  • Ground Support Equipment (GSE) Operations

  • Ensure availability, reliability and serviceability of all GSE across Avmax locations.
  • Oversee GSE maintenance planning, inspections, certifications, and asset tracking.
  • Plan ground support resource needs to meet maintenance demand and avoid tracking.
  • Manage third-party service providers and equipment vendors.
  • Drive improvements in GSE utilization, reliability, and lifecycle management.
  • Vehicle Fleet Management

  • Provide oversight of the company vehicle fleet across Avmax locations.
  • Ensure vehicles are maintained in a safe, compliant, and operational condition.
  • Coordinate vehicle servicing, inspection and repairs with external vendors and service providers.
  • Manage vehicle lifecycle planning, including replacement timing and cost considerations.
  • Source, evaluate, and support the purchase or lease of suitable vehicles aligned with operational needs.
  • Maintain accurate records related to vehicle maintenance, usage, and vendor services.
  • Operational Coordination & Leadership

  • Work closely with Maintenance and Planning teams to align facilities and ground support with production needs.
  • Act as the primary operational contact for facility- and ground-related issues across all airport locations.
  • Support short- and long-term capacity planning for hangar space, infrastructure, and equipment.
  • Provide operational input for news programs or changes in maintenance workload.
  • Lead and oversee Facilities and Ground Support staff, ensuring appropriate resourcing, performance management, and alignment with operational priorities.
  • Compliance, Reporting & Continuous Improvement

  • Maintain permits, records, and documentation related to facilities, leases, GSE, and vehicle fleet.
  • Support operational audits and inspections in coordination with relevant stakeholders.
  • Coordinate environment and hazardous material services in collaboration with Health & Safety.
  • Monitor and report on facility performance, GSE uptime, downtime drivers, vehicle fleet status, and operational costs.
  • Identify inefficiencies and drive reliability, cost, and process improvements across facilities, ground support, and fleet operations.
  • Qualifications

  • Strong knowledge of facilities & hanger operations, infrastructure, ground support equipment, and vehicle fleet management.
  • Demonstrated ability to manage vendors, contracts, and operating budgets.
  • Strong planning, problem-solving, and execution skills.
  • Millwright certification or relevant technical background is considered a strong asset.
  • Eligible to obtain and maintain a Restricted Area Identity Card (RAIC) through the applicable airport authority.
  • Experience

  • 7+ years' experience in facilities, ground support, or base operations within an aviation or MRO environment is considered an asset.
  • Experience coordinating operational resources in a high-tempo maintenance environment.
  • Proven experience coordinating multiple sites or complex operational assets.
  • Our recruitment commitments :

  • We thank all applicants for their interest; however, only those selected for an interview will be contacted.
  • Depending on qualifications, selected candidates may be offered a role at a more appropriate level.
  • Avmax Group offers a competitive compensation package including an optimal benefits plan and pension plan.
  • Avmax Group Inc. is dedicated to, and prides itself on being an equal opportunity employer. We celebrate and welcome the diversity of all of our employees. Avmax Group Inc. has specific policies in place to prevent discrimination in our hiring practices on the basis of the protected grounds dictated by Canadian legislation. We therefore encourage applications from all qualified individuals, including Aboriginal peoples, persons with disabilities, members of visible minorities, and women.
  • Avmax will accommodate the needs of applicants with disabilities throughout all stages of selection process. If you need accommodation during the recruitment process, please advise your HR Representative. Information relating to the needs for accommodation measure will be addressed confidentially. Candidates may request a copy of Avmax's accommodation policy upon request.
  • In order to be in compliance with the law, employees must be legally eligible to work in Canada.
  • Job Posted by ApplicantPro