Which cities near Scarborough, ON have the most customer support manager job openings?

The cities near Scarborough, ON that boast the highest number of customer support manager jobs are: Toronto Mississauga North York Brampton Oshawa Vaughan Oakville Markham Whitby Milton

Which cities near Scarborough, ON have the most job openings?

The 10 cities near Scarborough, ON that have the most job openings are: Toronto Mississauga North York Brampton Oshawa Vaughan Oakville Pickering Keswick Bradford West Gwillimbury

What are the most popular job searches in Scarborough, ON?

The 10 most popular job searches in Scarborough, ON are: amazon work from home canada post warehouse amazon warehouse general labor weekend security guard security cleaning

Which cities in Canada offer the highest salaries for customer support manager jobs?

The top 10 cities are: Victoria, BC ( from $ 123,970 to $ 237,500 year ) Regina, SK ( from $ 90,000 to $ 186,390 year ) Calgary, AB ( from $ 40,016 to $ 184,722 year ) Edmonton, AB ( from $ 61,334 to $ 180,623 year ) Winnipeg, MB ( from $ 102,500 to $ 178,687 year ) Laval, QC ( from $ 70,000 to $ 178,687 year ) Etobicoke, ON ( from $ 174,931 to $ 175,434 year ) Toronto, ON ( from $ 69,775 to $ 175,208 year ) Vancouver, BC ( from $ 47,855 to $ 172,332 year ) Old toronto, ON ( from $ 70,000 to $ 142,589 year )

Customer support manager Jobs in Scarborough, ON

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Customer support manager • scarborough on

Last updated: 3 days ago

Technical Support Analyst

BGISMarkham, ON, Canada

Full-time

Peer Support Worker

Senior Persons Living ConnectedScarborough, Toronto, Ontario, CA

Full-time

Understand the aspirations of seniors and respond with innovative supports.Building inclusive communities where all seniors are connected to living their best possible life.What to expect when you ...Show more

Personal Support Worker

Bayshore HealthCareNorth York, ON

Full-time +1

Bayshore HealthCare is one of the Canada’s leading providers of home and community health care services and is a privately owned company.Bayshore HealthCare is proud to showcase its achievement as ...Show more

Remote Customer Support (Greece)

CB TalentsMessini, Greece

Remote

Full-time

Quick Apply

Dutch Customer Experience Specialist | Premium Home Tech Project.Dutch Customer Support (Remote in Greece).Support for a Global Leader in Premium Home Appliances.Join an elite team supporting the w...Show more

Tax Manager

Vaco by HighspringUnionville, Ontario, Canada

Permanent

Tax Manager to join their team!.Work closely with tax advisors on complicated Canadian returns and US tax returns.Maintain a detailed schedule of tax reporting requirements ensuring that all entiti...Show more

Customer Service Agent - 50k-60k/Year - Remote

Spade RecruitingMarkham, Ontario

Remote

Full-time

Quick Apply

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.This position will work with multiple clients throughout the day providin...Show more

Deskside Support

PeopleToGoNorth York, ON, Canada

Full-time

Quick Apply

Primary responsibility will be hardware troubleshooting and workstation (desktop, laptop) PC imaging to address problems with machines that have been deployed to field units across the country.As w...Show more

Technical Support Analyst

Computer TalkMarkham, Ontario

Full-time

ComputerTalk is growing at a rapid rate and we are looking for exceptional talent to add to our team.The environment is dynamic, challenging, exciting, and rewarding.We attribute our success to the...Show more

Direct Support Professional

Cedar Heights Residential LivingMarkham, Ontario, Canada

Full-time +2

Quick Apply

Direct Support Professional- Markham.Cedar Heights is looking for caring, enthusiastic, energetic, and professional individuals to work with children, adolescents and adults within our homes locate...Show more

Service Support Staff

Acura PickeringPickering, ON

Part-time

Acura Pickering, is looking for professional part-time Service Support Staff member to join their automotive dealership.The Service Support Staff plays a critical role in ensuring the smooth flow o...Show more

Product Support Specialist

Jonas Software UKCanada, Markham, Ontario

Full-time

Gary Jonas Computing Ltd was established in September 1990 with a mandate to be a client-oriented and technology-driven software application company with industry-related professionals.Jonas Softwa...Show more

Infrastructure Support Engineer

Computer TalkMarkham, Ontario

Full-time

Infrastructure Support Engineer.ComputerTalk is growing at a rapid rate and we are looking for exceptional talent to add to our team.The environment is dynamic, challenging, exciting, and rewarding...Show more

IT-Client Support

ProcomMarkham, CA

Full-time +1

On behalf of our Automotive client, Procom is searching for an IT-Clients Support for a 5 month contract role.This position is a hybrid position at our client’s Markham, Ontario office.IT-Clients S...Show more

Operations Support Specialist

AtkinsRéalisPickering, ON, CA

Full-time +1

Team is team is growing! If you want to be a part of a successful global organization and have an interest in growing your career in an exciting field, we would like to speak with you! The operatio...Show more

Behaviour Support Specialist

Bayshore HealthCareScarborough, ON

Full-time

Personal Support Worker

Bayshore HealthCareScarborough, ON

Full-time +1

Home Support Supervisor

Spectrum Health CareNorth York , ON, CA

Full-time

Your happiness and well-being are top priorities at Spectrum! We offer competitive wages, paid sick days, RRSP matching and more!.Registered Practical Nurses (RPN).Personal Support Workers (PSWs) i...Show more

Issues Management Support

The Toronto-Dominion Bank (Canada)Markham, Ontario

Full-time

Reporting to the AVP, FCRM Technology Operational Support, the Business Management Specialist – Issues Management Support supports the AVP in the collation of Issues Management and establishing str...Show more

Technical Support Analyst

BGISMarkham, ON, Canada

30+ days ago

Job type

Full-time

Job description

SUMMARY

The Technical Support Analyst is responsible for providing technical assistance and support to end users, ensuring prompt resolution of a wide range of requests including hardware, software, printing and networking issues. In addition, the incumbent is expected to test and deploy new hardware and software as part of an ad-hoc request or as part of a major project. The Technical Support Analyst will action assigned tickets ensuring they are closed in a timely manner to meet SLAs.

KEY DUTIES & RESPONSIBILITIES

Desktop Support

Provides desktop support to all end users ensuring computers and installed software operate seamlessly with diverse systems including associated validation systems, file servers, email servers, applications servers, etc. Support calls range from general PC and software questions to resolution of technical operating systems and hardware issues.
Administers support requests via the IT ticket tracking system. Logs status information and resolution details. Responds to and resolves issues within the assigned completion date.
Sets up, configures, supports, and maintains mobile devices (Android/iPhone/Tablets).

Problem determination and Solutioning

Analyzes, assesses, and diagnoses issues and defects by asking probing questions through to troubleshooting and resolution. Issues may be operating system/hardware/software/network/application/virus/server related.
Identifies solutions for continuous improvement of system processes and procedures including the effective operation of desktop hardware and software changes and upgrades. This includes testing of computer systems and peripherals within established standards and guidelines before deployment.
Resolves all network-related problems such as network login issues, machine connectivity issues, etc. Collaborate with the IT team to escalate and address complex problems.

Application Maintenance, Policies and Documentation

Assists with project hardware pilots, merger and acquisition activities and provides hardware setups when requested.
Completes the tracking of assets (laptops/mobile devices) within the IT ticket tracking system in a timely manner.
Adheres to IT policies and procedures.

Other

Maintains knowledge of technology innovations and trends.
Other duties as assigned.

KNOWLEDGE & SKILLS

2+ years of experience in a desktop support, IT support, or comparable role.
Highly developed troubleshooting/problem solving skills.
Experienced supporting a wide range of applications, hardware and software.
In depth knowledge of the latest Windows operating systems.
In depth knowledge supporting Windows applications (Word, Excel, Outlook, Teams, Internet Explorer/Edge, .
Comprehensive knowledge of local and wide area networking (. TCP/IP, DHCP, DNS, VPN, .
Hands-on experience administering Microsoft 365.
Hands-on experience administering device endpoint management tools (. SCCM, InTune).
Knowledge of Microsoft Active Directory and/or Entra ID.
Knowledge of Windows Autopilot.
Knowledge of security practices and tools.
Knowledge of Microsoft Azure and/or AWS is nice to have.
Knowledge of macOS is nice to have.
Motivated and technical individual with experience in many aspects of Information Technology.
Ability to work effectively under pressure and manage multiple, concurrent, and conflicting priorities and deadlines.
Ability to work independently with minimal supervision and in a team environment.
Excellent customer service skills.

Licenses and/or Professional Accreditation

Microsoft Azure or 365 certifications (asset)
CompTIA certifications (A+, Network+, Security+, (asset)

This is a regular, full-time position with a salary range of $45,968 - $57,461 per annum. The starting salary will be based on the successful candidate’s competencies, including but not limited to experience, education, professional designations and performance related to this role.

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