Support engineer Jobs in Brampton, ON

Why join CMHA Peel Dufferin?

Support your community. Advance your career. Fulfill your purpose.

Joining the Canadian Mental Health Association – Peel Dufferin Branch means you’ll be part of something meaningful. For starters, we’re honored to have received the Canadian Non-Profit Employer of Choice Award for our efforts to help people live better. Providing support and services to those who live with mental illness and addictions, we’re committed to increasing awareness and addressing the stigma surrounding mental health. That’s why we’ve made it a priority to create a diverse organization that represents the communities we serve – and the people we help.

What We Offer

As a community-based agency, we’re dedicated to the mental, physical, and social health of everyone – including our team members. That’s why we’re proud to offer a total rewards package that helps our team members balance their professional and home life. You’ll also be empowered to keep learning new skills and reaching your goals – from developing a career growth plan to participating in training sessions.

In addition to competitive benefits like Employee Family Assistance Plan and optional extended health and dental benefits, we offer our team members some unique perks that really stand out:

• 2 weeks accrued vacation + 1 flexible day each year
• Up to 18 sick days accrued per year
• HOOPP Pension Plan enrollment
• Ongoing professional development plus $250 (pro-rated) annual funding for continuing education and certifications
• $350 (pro-rated) annual allowance to invest in achieving your personal wellness goals
• Mileage reimbursement for work-related travel

We're looking for a full-time contract Addictions Support Worker to join our Early Psychosis Intervention (EPI) Team!

The Addictions Support Worker will participate as a member of a multi-disciplinary team to provide crisis intervention treatment, rehabilitation and support services to persons with severe and persistent mental illnesses allowing them to live successfully in the community by demonstrating best practice competencies in psychosocial rehabilitation, and specifically provide addictions expertise and perspective to team.

Status: Full-time contract until March 2027, 37.5 hours per week including some evenings/weekends. Note, this posting is for an active vacancy. Salary: $62,425.03-$73,441.21 annually. (Candidate qualifications will be considered when determining the starting salary) Location: This position is based out of our 60 West Drive, Brampton office. Due to the nature of this program, this role is on-site and/or community based.

What You Will Do:

• Provide support services for a caseload of clients as their primary worker within the team.
• Establish a supportive, ongoing relationship with clients and their support systems
• Develop a Crisis Plan with each client and their supports to support and maintain client wellness.
• Establish and monitor a recovery plan based on clients’ goals
• Provide on-going support, life skills coaching, pre-employment coaching and appropriate referrals to enable clients to achieve their goals
• Monitor clients’ mental health and initiate intervention to promote wellness
• Provide education on mental health and wellness to clients and their families and other supports.
• Participate in daily staff organizational meetings and treatment planning review meetings and to provide the addictions perspective.
• Take a leadership role to ensure the provision of substance use interventions for clients including motivational counseling, harm reduction, and abstinence using the stages of change model
• Develop a trusting relationship with clients so that they may more freely discuss substance use and its effect on mental and physical health and daily functioning. May participate in setting treatment goals and plans with clients to reduce or abstain from substance use and to learn replacement behaviors.
• Coordinate with outside inpatient services to detoxify clients and establish linkage to outpatient treatment, self-help programs, outpatient services, and residential facilities.
• Build positive relationships with appropriate informal supports as identified by clients
• Provide practical help, supports and advocacy to help clients obtain the necessities of daily living including medical and dental health care, legal and advocacy services, financial support, supported housing, money-management services and transportation.

This posting description indicates the key responsibilities and core functions of the position. It is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities.

What You Need to Join Our Team:

• Post-Secondary diploma or degree in Addiction Services. BSW is preferred
• Minimum of 3-5 years of demonstrated experience working in the addictions and/or mental health field.
• Experience with clients who have severe and persistent mental health concerns is required.
• Demonstrated cultural competence and the ability to support a diverse workforce are essential.
• Working knowledge and understanding of the Recovery Model.
• Excellent oral and written communication, organizational and problem-solving skills
• Comfortable working in a community setting.
• Demonstrated ability to work independently and as part of a team.
• Proficient computer skills including MS word, Internet and e-mail.
• Strong interpersonal skills with proven ability to approach, listen, build trust, and communicate across diverse cultures and intersectionality. Willingness to continually improve understanding around cultural competence.
• Openness to operate from an anti-racist, anti-oppressive, 2SLGBTQ+ affirming and intersectional framework.
• Willingness to learn and apply practical understanding of different elements of diversity, such as gender identity/expression, race/cultural background, religion, sexual orientation, disability, immigration and precarious status, family status, etc.
• Fluency in a second language, including ASL (American Sign Language) is considered an asset.
• Valid Canadian driver’s license and access to an insured automobile in good repair
• A satisfactory Vulnerable Sector Screening (Police Check) report.

Deadline to apply: Wednesday November 4th at 5:00PM

At the Canadian Mental Health Association – Peel Dufferin Branch, we provide a wide array of community services, resources, and care for people with mental illness. In your role, you’ll not only assist people who are struggling, you’ll help them return to good health and reintegrate into the community. In everything we do, we work together to make the world a better place – one person at a time.

Accessibility Statement

When contacted by CMHA Peel Dufferin for a career opportunity, please advise the People and Culture Department of any accommodation needs that may make your experience through the recruitment process more comfortable. We are committed to working with you to meet these needs by providing reasonable accommodations, ensuring you have access to a fair and equitable process. We are continuously working to improve our accessibility practices and welcome any feedback or suggestions on how we can better accommodate candidates with accessibility needs. Should you have feedback, please email us at

Use of Artificial Intelligence (AI) in Recruitment

To streamline our recruitment process, we utilize an applicant tracking system (ATS) to manage and organize applications. While the ATS aids in efficiency, the essential review and evaluation of candidates is carried out by members of our People and Culture team. This approach ensures a personalized assessment that allows us to gain a comprehensive view of a candidate’s experience, skills and potential. AI is not used to make any decisions in our recruitment process.

Next Steps

We thank all those who apply. Only those selected for further consideration will be contacted. We retain all applications submitted for one (1) year after the closing date of the posting for consideration in future career opportunities.

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