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Support engineer Offres d'emploi - Brampton, ON

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Support engineer • brampton on

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Deskside Support (Contract)

CoreFactor Inc.Mississauga (Lisgar / Meadowvale), ON, ca
Temps plein

CoreFactor is searching for a Desk Side Support Analyst on a contract basis for a client in the west end of the GTA.This position is onsite and requires travel between office locations in MIssissau...Voir plus

Program Support Facilitator

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Quick Apply

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Quick Apply

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businessIn-person
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 • Offre sponsorisée

Manager, Application Support - #2025-10980 (reqID)

DynacareBrampton, ON
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 • Offre sponsorisée

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 • Offre sponsorisée

Technical Support Specialist II

William Osler Health SystemBrampton, Ontario, Canada
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The Technician Support Specialist II is a customer service focused position that requires an individual to work independently as well as part of a team.As a member of the Information Services (IS) ...Voir plus

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Nanny Wanted - Seeking Caring Nanny In Brampton, Ontario – $18.00 Per Hour To Support Our Family!

CanadianNanny.caBrampton, Ontario, Canada
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 • Offre sponsorisée

Administrative Office Support Assistant

HRS Talent SolutionsBrampton, ON, Canada
Télétravail
Temps plein +1
Quick Apply

Administrative Office Support Assistant - Remote.We are currently seeking organized and dependable individuals for an entry-level.Administrative Support Assistant.This role is best suited to candid...Voir plus

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Email Support Specialist

ADF Medical Services Inc.Brampton, ON, CA
Télétravail
Temps plein +1
Quick Apply

JOB OPENING — Email Support Specialist.We're hiring a detail-oriented and professional.If you're a strong writer with excellent follow-through and a passion for helping people — this role is for yo...Voir plus

 • Nouvelle offre
Deskside Support (Contract)

Deskside Support (Contract)

CoreFactor Inc.Mississauga (Lisgar / Meadowvale), ON, ca
Il y a 4 jours
Type de contrat
  • Temps plein
Description de poste
Job Description

CoreFactor is searching for a Desk Side Support Analyst on a contract basis for a client in the west end of the GTA.


This position is onsite and requires travel between office locations in MIssissauga and Brampton.


The role:


  • Process minor incidents and hardware requests
    • Primarily hardware/software for new hires, peripheral requests, replacing/re-imaging broken/malfunctioning PCs
    • Coordinating warranty repairs for malfunctioning PC hardware
  • Assisting with hardware returns
    • Helping with processing our PC return tracker and follows ups
  • Shipping and receiving of IS Client assets
    • Mailroom runs and updating returned equipment in our various tracking systems
    • Packing of PCs and/or peripherals
    • Some heavy lifting required at times moving boxes (which may contain several desktop PCs) and hardware
  • “White glove” service



Strong organizational skills

Need to multi-task effectively managing multiple incidents/requests as well as administrative tasks (asset updates/returns, ticket logs, etc.)

Strong interpersonal skills

Need to interact with internal customers regularly communicating updates, coordinating equipment shipments, coordinating warranty services between internal customer and external vendors

Coordination with team members to manage inventories and physical resources

Intermediate troubleshooting skills

Enough to cover common PC fundamentals

Coordinate more in depth issues with senior team members

Familiar and comfortable with PC (Desktop and laptop) internals

Comfortable with replacing minor components such as HD, RAM, internal batteries, and laptop screens

Familiar with Microsoft Active Directory and SCCM/Endpoint Manager or similar

Enough to know how to enable and move objects within AD, and use SCCM/EM collections to deploy software and image PCs.




Requirements

  • Strong organizational skills
    • Need to multi-task effectively managing multiple incidents/requests as well as administrative tasks (asset updates/returns, ticket logs, etc.)
  • Strong interpersonal skills
    • Need to interact with internal customers regularly communicating updates, coordinating equipment shipments, coordinating warranty services between internal customers and external vendors
    • Coordination with team members to manage inventories and physical resources
  • Intermediate troubleshooting skills
    • Enough to cover common PC fundamentals
    • Coordinate more in-depth issues with senior team members
  • Familiar and comfortable with PC (Desktop and laptop) internals
    • Comfortable with replacing minor components such as HD, RAM, internal batteries, and laptop screens
  • Familiar with Microsoft Active Directory and SCCM/Endpoint Manager or similar
    • Enough to know how to enable and move objects within AD, and use SCCM/EM collections to deploy software and image PCs.





Requirements
Bachelor’s degree in computer science, Information Technology, or related field AND 10+ years technical experience in Microsoft Systems engineering, Cloud Administration, Network engineering, or equivalent experience. Microsoft Industry or product specific Certifications 8+ years of Hands-on experience in Microsoft Windows Servers, Azure, O365, Active Directory/Azure AD, Exchange (On-Prem/O365/Hybrid) and RDS. 8+ years technical experience working with large-scale cloud and Enterprise environments. 8+ Years Hands on experience and deep knowledge of Microsoft PowerShell Verified Certifications: Microsoft and other Technology platforms: VMware, RHEL, Cisco…etc Advanced knowledge managing cloud technologies (such as Azure, AWS and Google) Solid experience with Microsoft Servers and knowledge of Server hardware. Solid knowledge of Networking fundamentals (DNS, DHCP, Routing, Load Balancing) Solid knowledge of Security fundamentals (eDiscovery, IAM, MFA and firewalls) Experience in container technologies and automation Ability to participate in on-call rotational shifts, during non-standard business hours that may include evening, nighttime, weekends, and/or holidays. Exceptional writing and interpersonal skills, including documenting configuration and support information. Strong customer service focus and attention to detail Desire to take on big challenges and the ability to see the big picture as well as the details. Ability to react with appropriate urgency to situations and requests. Preferred Qualifications: Experience with Microsoft Security and compliance Platforms Experience with Microsoft Teams Experience with Linux RHEL Experience managing Microsoft workload for Manufacturing/CPG companies. Ability to lift and move standard office equipment (i.e. computers and peripherals). Ability to travel across North America and within the GTA based on project requirements.