User testing Jobs in Markham, ON

Description

Summary

Reporting to a Manager or Senior Manager within Compliance Testing, the Senior Compliance Testing Analyst executes high‑quality governance and oversight for central elements of the Regulatory Compliance Management (RCM) Monitoring and Testing (M&T) program in alignment with methodologies, regulatory expectations, and internal standards. Responsibilities include executing Quality Control Reviews within required timelines, developing and facilitating training on RCM M&T standards and guidelines, completing follow‑ups, providing subject matter expertise, escalating issues appropriately, collaborating with partners, identifying process improvements, and maintaining strong documentation practices.

Key Responsibilities

Monitoring & Testing Execution:

• Execute Quality Control Reviews in accordance with established standards to achieve completion within target timelines
• Assist in the development of RCM Monitoring and Testing standards, guidelines and processes related to RCM M&T
• Develop and facilitate training related to RCM M&T standards, guidelines and processes
• Present objective and independent opinion on the adequacy of RCM M&T coverage in accordance with regulatory and internal requirements
• Develop senior management reporting for RCM M&T coverage
• Coordinate audit and regulatory requests
• Assist in special projects/tasks, as required

Stakeholder Engagement & Reporting

• Build effective relationships across oversight functions and risk owners
• Provide clear, concise analysis and communicate results to management and stakeholders.
• Contribute to senior‑level reporting through high‑quality documentation

Process Improvement & Collaboration:

• Support continuous improvement initiatives and share best practices.
• Contribute to knowledge transfer and team capability‑building.
• Stay current on regulatory changes, industry trends, and internal policy updates.
• Promote a positive, collaborative work environment.

Job Requirements

• 3–5 years of Internal Audit experience, preferably with exposure to design and operating effectiveness testing of controls.
• Professional credentials such as CPA or CA; experience from external audit firms considered an asset.
• Hands-on end-to-end testing experience, including documenting results, issuing findings and supporting review/oversight with strong quality-of-work standards.
• Ability to lead Quality Control Reviews , raise findings, obtain materials efficiently, and prepare clear Quality Control Review reports.
• Ability to read and interpret regulations as well as understand how the regulations may impact RCM M&T standards, guidelines and processes.
• Exceptional communication skills (both written and verbal) with the ability to draft high quality analyses
• Strong attention to detail
• Strong organizational skills, with the ability to work in a fast-paced environment and manage multiple deadlines and priorities

#LI-CorporateB

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs.

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet