User testing Jobs in Vaughan, ON

Junior Business Analyst

Digital Products – Financial Services

Discover an opportunity in the insurance sector for our client and contribute to initiatives that support exceptional digital experiences for advisors and clients. Be part of a collaborative environment where business needs, customer perspectives, and continuous improvement come together to deliver meaningful change.

What is in it for you:

• Salaried: $35 per hour.

• 12-month contract.

• Hybrid schedule, 37.5 hours per week.

Responsibilities:

• Contribute to product strategy by providing insights from user feedback and competitive analysis.

• Recommend business process reengineering opportunities to management to improve efficiency.

• Produce comprehensive business reports to improve decision-making speed and support feature prioritization.

• Identify trends and improvement opportunities aligned with strategic goals and objectives.

• Assist in updating product roadmaps to reflect strategic goals, key opportunities, and market insights.

• Align stakeholder needs with product strategy and roadmap priorities through effective collaboration.

• Gather and document detailed business requirements and specifications in collaboration with stakeholders.

• Clearly communicate business requirements to team members, including systems and management teams.

• Contribute to product development by writing user stories, organizing and prioritizing the product backlog, and running trade-offs.

• Design and implement test plans and test cases and evaluate outcomes to support the effective implementation of business solutions.

• Use Jira and participate in agile ceremonies to refine the backlog and support timely delivery.

• Communicate delivery progress and maintain alignment with goals and timelines.

• Conduct user acceptance testing to ensure delivered features meet quality standards and requirements.

• Analyze data from multiple sources to resolve conflicts and provide actionable insights.

• Analyze product performance and usage data to identify trends and inform decisions.

• Collaborate with data teams to support accurate and timely data collection.

• Support change management and go-to-market strategies for product rollouts.

• Address stakeholder needs during change initiatives to support smooth adoption.

• Partner with cross-functional teams to develop communication materials, training sessions, and product demonstrations.

• Build relationships with stakeholders across Operations, Technology, Compensation, Finance, and third-party vendors to enhance processes and drive continuous improvement.

• Use frameworks such as SWOT Analysis, RACI Matrix, and OKRs to guide strategic decisions.

What you will need to succeed:

Required qualifications

• Bachelor’s degree in business, finance, information technology, or an equivalent field.

• 3-5 years of experience in business analysis or a related product management field, with a consistent track record of delivering successful changes to digital products or projects.

• Ability to formulate business requirements and user stories and test and validate results.

• Knowledge of market research methodologies, including data collection, analysis, and competitor analysis.

• Knowledge of the digital product lifecycle, from ideation through requirements, testing and validation, to deployment.

• Ability to collaborate with Business, Operations, and Technology teams to develop solutions.

• Experience with data analysis tools, including advanced Excel skills such as pivot tables, VLOOKUP, and data visualization.

• Familiarity with SQL for extracting and analyzing data from databases.

• Ability to use data analytics to inform product decisions and optimize performance.

• Experience applying project and product management tools such as Jira or Rally to manage product backlogs, roadmaps, user stories, sprint planning, issues management, reporting, and improvement opportunities.

• Skills in engaging and leading stakeholders to align product vision and strategy and support project alignment and success.

Preferred qualifications

• Certified Business Analysis Professional certification or Project Management Professional certification.

• Familiarity with financial services industry operations and regulatory requirements.

• Familiarity with the latest AI trends and technologies.

• Proficiency in agile methodologies such as Lean, Scrum, and Kanban, with a focus on iterative approaches that drive business outcomes and enhance adoption.

• Experience with process improvement methodologies such as Six Sigma or Lean.

• Experience with data visualization tools such as Power BI or Tableau, including the ability to create and interpret complex reports and dashboards.

• Strong numeracy skills, including proficiency in data manipulation and reconciliation.

• Strong project management skills, including managing timelines, creating Gantt charts, allocating resources, and tracking action items.

• Familiarity with formal change management approaches and digital engagement strategies.

Required soft skills

• Excellent analytical, problem-solving, and decision-making skills.

• Exceptional verbal and written communication and interpersonal skills.

• Ability to collaborate across departments and communicate complex information effectively.

Why Recruit Action?

Recruit Action (agency permit: AP-2504511) provides recruitment services through quality support and a personalized approach. As part of the screening process, some applications may be reviewed using artificial intelligence tools. Only candidates who meet the hiring criteria will be contacted.