User testing Jobs in Calgary, AB

What you'll do

The Contract Analyst, Identity and End User is responsible for the commercial, contractual, and licensing oversight of the End User & Identity cost centers. This role goes beyond contract analysis by serving as the commercial and operational bridge between Finance / Procurement and the technical delivery organizations (Engineering, Architecture, and SRE). The Analyst ensures that contracts, licensing, and vendor engagements are data-driven, cost-optimized, and aligned with how services are actually built, run, and experienced.

Act as the commercial and operational bridge between Finance / Procurement and technical delivery teams

Analyze cost center spend and identify overlapping or redundant services for consolidation

Track license utilization vs entitlements and propose right-sizing or SKU rationalization

Review and maintain vendor contracts, renewals, and amendments while identifying risks

Submit, manage, and track procurement workflows (PIFs, ITPRs, Contract Intake Forms)

Coordinate Vendor Assessment Questionnaires (VAQs) with Cyber, Privacy, and Legal

Maintain a unified pipeline of requests and proactively flag renewals

Report on contract status, spend, vendor performance, and consolidation opportunities

Partner with Engineering & Architecture for roadmap and utilization insights

Partner with SRE to validate service performance and vendor SLA compliance

What you bring

Minimum of 3-5 years of experience in finance, procurement, vendor management, or a similar role within a technical environment

Bachelor’s degree in Business Administration, Finance, Operations Management, Information Technology, or a related field

Experience negotiating contracts, tracking and enforcing vendor SLAs as well as license utilizations

Strong analytical skills with the ability to interpret complex data sets

Proficiency in financial analysis tools and software, including budgeting and forecasting skills and variance investigations

Familiarity with tools such as ServiceNow, Planview, Excel and PowerBI

Excellent communication skills with the ability to interact effectively with both technical and non-technical stakeholders

Detail-oriented with strong organizational skills to manage multiple tasks efficiently

Ability to think strategically and identify long-term cost-saving opportunities

Proactive problem-solver with a collaborative mindset

Ability to work independently while managing priorities effectively

Our typical hiring range is between $53,000 and $88,000 per annum. Salary decisions are also dependent on other factors such as your experience, job-related knowledge, skills and competencies, market location, industry benchmarks, internal equity and other role-specific requirements. We're committed to attracting top talent. For critical roles, the compensation offering will be reviewed to ensure alignment with market rate and conditions and the unique value you bring to the role.

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This posting represents an existing vacancy within our organization.