User testing Jobs in Edmonton, AB

Job Title: Business Consultant - Intermediate

Location: Calgary, Alberta
Duration: 10 Months

Organization Overview

The organization is a strategic entity supporting Canada's upstream, midstream, and downstream oil and gas sector. It is funded by governments and regulators and operates under a collaborative governance model involving multiple stakeholders.

The organization supports the exchange and management of key royalty, regulatory, and commercial information for various government bodies, regulatory agencies, and industry associations across multiple Canadian jurisdictions.

It provides services that facilitate fast, standardized, secure, and accurate management and exchange of volumetric, royalty, and commercial data associated with the petroleum sector through a web-based application. Key services include:

• Mission-critical processes supporting the assessment and collection of Crown royalties
• Information to support provincial regulatory mandates
• Services enabling industry commercial activities

Following policy direction from governments or regulators, stakeholders collaborate to design and implement required information management solutions.

To support this ecosystem, a dedicated Business Analysis and Engagement Team (BAET) works at the intersection of operations, information management, and industry practices.

Role Summary

The Business Consultant will be part of the Business Analysis and Engagement Team, acting as a subject matter expert collaborating with governments, regulators, developers, and industry stakeholders.

The role requires operating effectively in a complex, multi-jurisdictional environment and building strong relationships across diverse stakeholder groups.

This position involves:

• Supporting day-to-day application operations and change management as an SME and tester
• Contributing to multi-stakeholder projects including requirements design, testing, and implementation
• Engaging with stakeholders, committees, and internal teams

Consultants are expected to support operational activities, project delivery, testing, training, and stakeholder engagement.

Key Areas of Responsibility 1) Application Maintenance & Support (AMS)

• Maintain deep knowledge of the system and reporting functionality
• Participate in change management forums
• Analyze, prioritize, and document change requests
• Provide business rationale and impact assessments
• Document defects and support solution design
• Support end users with guidance and issue resolution
• Perform and document acceptance testing and provide sign-off

2) Project Support & Industry Readiness

• Provide end-user perspective in solution design
• Engage SMEs for workshops and discussions
• Review and validate design documentation
• Support industry readiness and communication planning
• Develop training materials and readiness documentation
• Coordinate change management activities
• Work with third-party vendors on system interoperability
• Support data conversion and validation activities
• Execute acceptance and end-to-end testing

3) Stakeholder & Industry Engagement

• Support industry committees and stakeholder meetings
• Gather feedback and identify improvement opportunities
• Participate in cross-jurisdictional discussions
• Contribute to planning and roadmap initiatives

Preferred Qualifications (Nice to Have)

• Experience with petroleum-related reporting or regulatory systems
• Experience in complex, multi-stakeholder environments
• Strong organizational and prioritization skills
• Excellent communication and stakeholder management abilities
• Strategic thinking with strong execution skills
• Professional certification (e.g., CAPPA)

Additional Requirements

• Criminal background check required
• Mandatory training (security, information management, workplace policies, etc.)

Must Have Qualifications

Candidates must meet one of the following:

• Degree in business or related field + 2 years BA experience
• Diploma + 4 years BA experience
• Certificate + 5 years BA experience
• OR 6 years BA experience

Additionally:

• 7 years of experience as a Business Analyst in enterprise IT environments
• 5 years of experience with User Acceptance Testing (UAT), including planning and execution

Nice to Have Qualifications

• CAPPA certification
• 2 years experience creating training and documentation
• 3 years experience in system support and data management
• 5 years experience working with stakeholders
• 5 years experience in government or regulated industries