User testing Jobs in Edmonton, AB

ERP Manager

McCoy Global

THIS JOB IS FOR YOU

IF YOU ACT LIKE AN OWNER AND OWN YOUR ACTIONS;

IF YOU EMBRACE CHALLENGE AND LEAD CHANGE;

IF YOU EVOLVE, ADAPT AND CELEBRATE SUCCESS;

IF YOU APPROACH ALL INTERACTIONS POSTIVELY, COURAGEOULSY AND HONESTLY;

IF YOU HAVE YOUR TEAMS BACK;

IF YOU ARE THE BEST AT EVERYTHING YOU DO!

What We Need:

We’re looking for a driven, data-minded to join our ERP Support Team full-time!

The ERP Manager is responsible for the ownership, governance, reliability, enhancement, and continuous improvement of McCoy Global’s Epicor ERP environment and related business applications.

This role serves as the business and technical owner of the ERP platform, ensuring Epicor is stable, secure, scalable, well-governed, and aligned with operational and strategic business requirements across the organization.

The successful candidate will own the ERP roadmap, governance framework, upgrade strategy, support model, enhancement backlog, data standards, security controls, reporting enablement, and cross-functional process improvement initiatives.

This position provides leadership and hands-on ownership for ERP governance, system upgrades, user support, issue resolution, integration, reporting, training, change management, and continuous improvement across multiple manufacturing facilities.

What you’ll bring:

• Bachelor's Degree in Business, Information Systems, Engineering, Computer Science, Supply Chain, Operations Management, or related field; equivalent experience considered
• Minimum 7 years of ERP experience in a manufacturing/product assembly environment, including demonstrated ERP ownership, governance, upgrades, support, and continuous improvement responsibility
• Strong SQL Server experience
• Experience with SSRS reports, ERP reporting, operational dashboards, data extracts, and governed reporting definitions
• Experience gathering business requirements and translating them into system solutions, process improvements, training plans, and governance controls
• Strong project leadership, stakeholder management, vendor coordination, analytical, problem-solving, and executive communication skills
• Ability to work independently, set priorities, influence cross-functional teams, and take ownership of enterprise ERP outcomes
• Willingness to travel as required

What you’ll do:

ERP Governance & System Ownership

• Own the Epicor ERP platform and related business applications, including governance, reliability, configuration standards, security roles, data integrity, and system performance.
• Establish and maintain the ERP governance framework, including standards for system changes, configuration control, master data discipline, documentation, and approval workflows.

ERP Roadmap, Enhancements & Continuous Improvement

• Own the ERP roadmap, enhancement backlog, upgrade calendar, support model, and business process standardization plan.
• Partner with stakeholders to gather, document, evaluate, and prioritize business requirements and translate business needs and operational priorities into ERP roadmap and prioritized enhancement backlog.
• Lead system enhancement initiatives from requirements through design, testing, deployment, adoption, and stabilization.
• Own the ERP upgrade and release calendar, including implementation planning, execution, testing, deployment, business readiness, post-implementation stabilization, and proper change management governance.

User Support, Training & Adoption

• Own the ERP support model, including intake, triage, prioritization, escalation, resolution tracking, communication, and recurring issue analysis.
• Serve as the primary escalation point for Epicor ERP issues and maintain ownership through resolution.
• Develop and maintain ERP training materials, standard work, user guides, process documentation, and knowledge base content.
• Drive process improvements, standardization and training that improve efficiency, transaction accuracy, reporting reliability, user productivity, and business control.

Reporting, Data & Analytics

• Oversee ERP reporting including SQL queries, SSRS reports, data extracts, dashboards, and analytics to ensure reporting solutions align with governed data definitions and business requirements.
• Establish data quality expectations and partner with process owners to improve master data accuracy, transaction discipline, and reporting consistency.

Application Support & Integrations

• Own the support and governance of Epicor-integrated applications, including integrations, automation, DMT activities, data workflows, and controlled data updates.
• Coordinate troubleshooting, resolution, and change management for integrations, third-party applications, system enhancements, implementations, acquisitions, and data migrations.
• Ensure integrated systems follow approved standards for architecture, security, data integrity, documentation, and change management controls.

Who Are We?

Over a century ago, blacksmith Henry McCoy established the Edmonton Auto Spring Works in Edmonton, Alberta, Canada. Back in 1914, the name McCoy meant a commitment to quality; and that, along with a desire to continually innovate, is what we stand for today.

KEEPING AHEAD OF THE CURVE

Always ahead of the curve, we’ve evolved from auto springs, axle manufacturing, trucking, and trailers, to hydraulic power tongs, advanced engineering for wellbore integrity, data acquisition for harsh environments, and cloud-based automated Smart technology solutions. Our evolution has been relentless – just the way we love it.

LEADING CHANGE

All along the way, we have aggressively embraced change to support our customers at every turn, anticipating their needs and delivering highly customized solutions. It is no surprise that our company today bears little resemblance to the blacksmith shop of 1914.

AN UNWAVERING FOCUS

Yet it is also no surprise that our spirit remains fundamentally unchanged: our focus on quality and customization ensures the products and services we provide live up to our promises, so you can live up to yours.

When you work at McCoy, you work with:

• A great teamwork environment that challenges your ability while having fun.
• A voice to help us continuously improve our processes and teams.
• A chance to help us deliver innovative solutions to our customers provide energy to the world.
• An opportunity to grow within our company as we succeed in growing our customers.
• An organization that recognizes and cares about its employee’s well-being.

So, what can McCoy offer you?

• We offer competitive time-off
• 4 wellness days PER YEAR plus your birthday off!
• 3 weeks of vacation accrued throughout the year
• We match your RRSP
• Matching Employee Share Purchase Plan (ESPP)
• Work with a company that CARES

We are 1-McCoy and We want YOU!

Note: McCoy Global conducts security checks for positions.