User testing Jobs in Old toronto, ON

We are seeking a Senior Systems Testing/QA Specialist with deep expertise in Identity and Access Management (IAM) to support large-scale enterprise implementations. This role focuses on the quality assurance of identity verification workflows, secure authentication platforms, and public-facing security systems. You will lead the development of test strategies that encompass functional, security, and accessibility testing, ensuring that systems meet strict identity assurance levels (IAL2/IAL3) and provide a seamless user experience for over 10,000+ users.

Pay Rate: $327.53-$366.99/Diem

Advantages
- Specialized Expertise: Become a subject matter expert in high-assurance identity verification (IAL2/IAL3), a critical and growing field in digital security.

- Enterprise Impact: Lead QA efforts for a system with massive scale, directly impacting how thousands of users securely access vital services.

- Advanced Tooling: Work in a mature environment utilizing Azure DevOps, Selenium, and enterprise-grade identity providers like Okta.

- Strategic Leadership: Beyond execution, you will provide expert guidance on test strategies and influence the standard operating procedures (SOPs) for the QA department.

Responsibilities
- IAM Strategy: Develop comprehensive test plans tailored to identity document validation, Single Sign-On (SSO), and multi-factor authentication (MFA).

- Execution & Automation: Perform a mixture of manual and automated testing. Maintain and execute Selenium scripts to ensure efficient regression cycles for SaaS platforms.

- Identity Verification: Test complex scenarios for identity assurance, including document verification accuracy, integration with client systems, and mobile usability.

- Defect Management: Oversee the full defect lifecycle using Azure DevOps (VSTS), from initial identification through vendor resolution and verification.

- Security & Compliance: Conduct security testing to identify vulnerabilities in authentication processes and ensure AODA (WCAG 2.0) compliance using tools like WAVE.

- Technical Analysis: Analyze web applications using HAR files and test RESTful APIs using Postman, SQL, and XML/JSON data transformation techniques.

- Stakeholder Briefing: Lead defect review meetings and brief management on test results, risks, and strategies to ensure alignment with project timelines.

Qualifications
- IAM Mastery: 10+ years of experience troubleshooting and resolving QA problems in large-scale Identity and Access Management systems.

- Technical Stack: Demonstrated experience with Okta, identity federations, provisioning, and enterprise-level verification services (e.g., Interac, IDVerse).

- Large-Scale Testing: 10+ years of QA experience on COTS and SaaS-based systems supporting implementations for 10,000+ users.

- Automation & Tools: Proficiency in Selenium for automation and Azure DevOps/VSTS for test management and defect tracking.

- API & Data: Extensive experience testing RESTful APIs and working with SQL, JSON, and XML schemas.

- Accessibility & Security: Proven track record in AODA/WCAG testing and conducting security-focused QA for identity document verification.

- ITIL Knowledge: Familiarity with ITIL processes, including Change, Release, and Problem Management.

Summary
If you're interested in the Systems Testing/QA Specialist role based in Toronto, we encourage you to apply online at www.randstad.ca.

Only qualified candidates will be contacted for the next steps. We look forward to hearing from you!

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.